What a charmer! Experienced what can only be described as very rude bordering on aggressive “customer service” . I went to the store to return an item as unsuitable. Was told as I had paid via klarna that I was unable to return to store by Kerrie. I had already called Allsaints customer service to check and had been advised I was fine to return to store. She asked who had told me to return to store in a very patronising/ rude tone and wanted me to return the item via Royal Mail. Throughout the transaction she made her feelings very clear about her distain for the whole process. I suggest she gets some customer service training! Miraculously the return went through and got a email immediately from Klarna. Wasn’t that hard after all. I get it, we all have bad days, I hope Kerrie has a better day tomorrow. Generally speaking it’s usually good customer service in this store.

We bought there a leather dress. However quality of material was not even close to quality of the design. I'm not going shopping there any more.

Love the clothes here, quality of material is really good. Bought a lovely black off the shoulder jumper style top for me (F)Washes really nice, no shrinkage, feels lovely. and a wallet for my other half. (M). And I've bought a fabulous shoulder bag in black leather.. love it !!!

Very well maintained store. They have a great selection of high quality clothing & accessories hence the pricey tag. Overall it’s a nice store and staff are friendly.

Tbh I always walk past this store but as I was with a friend we went inside and realised why I don't purchase anything.. the clothes are stylish but the prices are way above my limit to buy a polyester dress just shy of £100 and boots over £150.. this shop is not for me too over priced 🙂

My favourite shop. Lovely clothes and accessories, fab staff. Good quality clothes and I love the footwear, too. Clothes don't date so will last for years!

Very good indeed, staff was very good and made sure i got exactly what i was looking for, big thanks to the 2 Matts at the branch for all there fashion ideas and time, very helpful. tim

Love All Saints! Love the clothes and service in store in multiple locations awesome

I really love this shop, if I was a little slimmer I would buy the shop but I'm not so all I can do is browse but love it

Best shopping for menswear, the staff will actually approach you to give advice on what you are buying, they are really knowledgeable and very helpful.

Good 👍 place for Shopping 🛍 👌

Didn’t find what I was looking for, But Faye was amazing and helpful she needs a raise !xx

I see I’m not the only one who has a problem with Kerrie. I also requested a refund and she handled it with complete incompetence. She argued that the card I paid with was different to the card I wanted a refund on. I even showed her my back account! She’s unprofessional, incompetent and rude. You’re treated like a queen when you’re purchasing and like a criminal when returning. The shop is almost always empty (apart from overbearing staff).