2/5 Chad 7 months ago on Google • 25 reviews
Overall,
the
service,
ambience,
cleanliness
is
great
and
I
am
a
regular
client
for
haircuts
here.
I'm
giving
a
2
star
rating
because
of
the
very
bad
experience
I
had
today.
I
went
in
for
a
haircut
and
a
head
and
neck
massage.
The
head
and
neck
massage
is
around
350
ruppees
for
half
an
hour.
I
booked
my
appointment
for
11.30
am.
My
haircut
began
at
the
planned
time
and
took
around
30
mins
to
complete.
Then
the
Head-neck
massage
began.
The
person
who
was
giving
me
that
massage
had
shifted
from
my
neck
to
my
shoulders
and
began
giving
me
a
shoulder
massage
without
mentioning
that
it
is
a
seperate
service.
After
the
30
minute
massage
was
over,
I
was
instructed
to
proceed
to
billing.
I
was
charger
for
a
haircut,
a
head-neck
massage
(For
30
mins)
and
shoulder
massage
(For
30
mins)
and
my
bill
came
up
to
Rs1150.
I
then
pointed
out
to
them
that
it
has
only
been
an
hour
since
I
reached
and
how
have
they
charged
me
for
a
30
minute
haircut
+
a
30
minute
head-neck
massage
+
a
30
minute
shoulder
massage.
They
were
slightly
confused
and
realised
the
mistake.
They
gave
me
an
explanation
which
did
not
make
any
sense
and
then
said
my
revised
bill
is
Rs944.
I
paid
without
discussing
any
further
but
I
still
feel
that
I
was
overcharged
for
wrongly
billed
services
by
the
stylist/masseur.
I
will
continue
to
go
here
for
my
haircuts
but
will
not
avail
any
of
the
massage
services
again
as
they
do
not
check
with
customer
or
check
the
timings
for
the
promised
services.
If
you
are
planning
to
visit
and
avail
these
services,
please
keep
an
eye
on
these
minor
details
of
timings
etc
as
the
salon
does
not
do
that
for
you.