Pathetic service n rooms. Has a lot of bed bugs was unable to sleep whole night and in addition to that problem there was no electricity in the hotel in morning from 7 am to 10 am. They shouldn't have charged for even a single day as i complained to them about the bed bugs at 1 am as well as 4 am in the midnight. The bedsheets are in a very bad condition, not washed, remove pillow cover and you will see that it's never changed in ages.I paid advance for 2 days upon check-in but left the room in 1 day. Haven't received the balance 1 day amount.

Useless staff Ac dint work Hot water didn't come . After so many requests they changed the room . Bedsheet super dirty Ordered food . Food also very bad Puri bhaji was not Puri bhaji but Puri ke saath masala tari One of the worst stay experience in my life inspite of paying so much

Very rude reception staff and the owner. Not at all friendly. Rooms are smelly. Bedsheets are very old and dirty. Even if you change the room, the conditions are the same. The food was very bad and seemed unhealthy.  Very bitter experience at this place. Oyo charges high fares for this hotel which is not at all worth. There are much better options available in the same area.

Short review: I have stayed here a few times. First couple of times the experience was mediocre. Later on it was the worst. Never gonna visit this place again. Extremely rude/hostile owner. Pathetic and inedible food. Unhygienic and dirty linen. Overall very cheap room quality for the room fares. Not at all value for money. Long review: Hostile and rude owner: I had made full payment and had booked the room well in advance. I politely requested and asked the at reception whether early check-in is possible in case they have a room available at 11 am. The owner says rudely no we can't given you. If you want you have to pay 500 Rs. I mentioned to him that as per Ola policy between 10 AM to 12 PM early check-in is complimentary if the room is available. After this he got agitated and got hostile saying "Ola will say whatever they want to say. I am the owner of the hotels. I will dictate the rules.". He actually left the reception and came out agitated on me. It was a intimidating experience. I cancelled the booking on the spot and left the hotel. Room quality and cleanliness: Room cleanliness was okay. The linens were clearly old and not cleaned. All of them had yellowish shade which old clothes have. Bathrooms were good. Room didn’t have pleasant smell. Food: Food comes from the adjacent Royal Punjab hotel. The food was almost inedible. Vegegables/Sabji are full of oil. Rice tasted like rubber. You can’t tolerate the food for more than one meal. Room service guys: They were polite and this was the only good thing about this hotel. AC, Wifi, TV: Always running into some issues. The AC will stop working once in a while. The electricity supply will stop which will affect the Wifi router which doesn’t resume functioning for an hour on the generator. TV doesn’t have any of the mainstream channels. Overall there is no reason to pay the fare Oyo charges for this hotel. The rooms are worth INR 500 at max.

Very rude staff, avoid this place, tea and snacks are also not good. Reception Stuff is not cooperative. They deal with customers thinking it's only one time.

Good hotel! Well managed and polite staff. Room was good and spacious

In conclusion, my stay at the Hotel HMR Royal Inn was an unforgettable experience. The impeccable service, luxurious accommodations, delectable dining options, and convenient location all contributed to a truly exceptional stay. I highly recommend this hotel to anyone looking for a memorable and indulgent stay in the city. I cannot wait to return to the Serene Haven Hotel on my next visit.

Best experience in HMR Royal inn Please visit if u around of this hotel Room is very clean Staff are friendly ...

Good room . Humble persons. Parking space. If you want to break while traveling to jejury or ahead. You can stop here.

Worst service...rooms were very dirty...will not recommend... Not worth 1700 Counter person was so arrogant Refused to accept cash

Very bad experience. Not hygienic. Not maintained. People come here only for drinking. Not for a family stay. They don't even change bedsheets. Total dirty lodge.

Hotel is good. Staff is very cooperative. Food quality and quantity is excellent

It was a great experience ! Good clean spacious rooms , quick service and enjoyed the stay!

decent place just to stay for a night. Lot of mosquitos in the room though

Brown stained pillows ,in need of major refurb holes in sheets and annoying receptionist wanting more passport photocopy after one day after taking 20 minutes to sign in anyway which they took photocopies, went to lemon tree hotel signed in with key 2 minutes

Well maintained rooms, Nice staff, and good thing is very easy to find out location. Excellent place to stay and food hygienic overall best.

Rooms quality and staff are excellent..hope to visit again in future

Good experience here, Once you become friends with the hotel staff..

Reasonable price very nice place to stay.very nice management

The hotel experience was wonderful. The cleanliness and the quality of the food was superb. I also liked the nature of the staff. 👍🏻👍🏻

Everything thing was very nice , staff were helping and caring.

Best service n best for enjoy your day

Very bad experience room were ok but bedsheets had cigarette burns alo they were not washed only intoxicated people come here

Not for family stay . overall rooms are good and location is good .staff is good as well .

Reception staff is so misbehavior Location and rooms are good

You won't get hot water. Not upto mark

The taste of any kind of indian food...is absolutely nice...yummy... But when the thing comes to money...it is so expensive as compared to other hotels...

Food was expensive, service was not upto mark. Overall it was a decent stay

Good place to stay , but location not cool

Best place to stay and enjoy with good food and drinks

Location good, We loved the breakfast, all varieties in the breakfast were delicious. Room was nice and clean room but more toilet did not have a lamp above the wash basin mirror. Also hooks for clothes were missing ion the washroom Evening dinner in the courtyard with live singing was good and added to the mood. Like

Very nice place..the hotel is on the main road and does not look that good from outside.. but the rooms are very comfortable and clean.. the food was delicious too.. must stay for business travellers who prefer a no nonsense hotel to stay..

Staff & rooms r good…food quality not that me better

Overall spacious room and easy access from katraj chowk Good food and drink

Good hotel! Well managed and polite staff. Room was good.

Good staff and good hotel

The service is so good very comfortable best hotel in Pune 10/10 Food breakfast is also great l!

Best Service .. Very Polite Staff .. food is also very good.. best hotel in pune ....

Rooms are clean and tidy, spacious. I stayed here for 1 week. Service is good and morning breakfast is also delicious. Overall enjoyed my stay

Nice room as compared to other hotels.....service also good ...