Simple but charming and comfortable hotel in the old town which we really liked during our previous stay in 2019. Unfortunately, the management of this hotel is currently abandoned due to Covid interruption and the quality of the services has greatly deteriorated: serious cleaning issues in the common areas, limited and incompetent staff, unable to help us with logistical questions as simple as making a phone call to Bangkok, etc. Let's hope that the management will be able to pull themselves together, hire a properly trained staff and give this hotel the quality of services it once had. (Warning: The rooms are spacious and pleasant but only those on the pool side have actual windows.)

I loved this little place! We stayed in the deluxe room and it was very spacious with a private bathroom. The staff was very helpful and friendly. The breakfast was the best we had in Thailand with real, brewed coffee. The place has a wonderful charm with beautiful wood carvings and colorful glass. Perfectly situated near the north gate in the old city. Just a couple minute walk to the street food market.

This is our 5th time in Chiang Mai and our second time staying at this fantastic hotel. It’s a small boutique place in a brilliant location, and is an oasis of calm on the edge of the old town. Small number of rooms, beautifully decorated in Lanna style, with plenty of space and great air con. Breakfasts have been super, enough selection to please all. The custom omelette and dim sum have seen me through the two weeks just fine. Great pool, small but great. Finally the staff. They are what take this place to the top of list of places here, attentive but not overbearing and always happy to help. They’ve all been fantastic. I can’t recommend the hotel enough, anyone coming to Chiang Mai needs to consider it, you won’t regret it Looking forward to a return. Dave and Debbie Dodd.

Without a doubt one of the best boutique hotels I have ever stayed at. Very clean, super quite and very quaint. They seemed to always have fresh flowers, the pool area always had this great smell. Breakfast is awesome as well. I cant wait to go back to Chaing Mai and stay here again.

Great customer service. Comfortable hotel perfect for families and otherwise. Hotel pool is just big enough for the number of rooms and is child friendly. Amazing breakfast dishes offering both traditional Thai and western food. Location is very good. Walking distance to massage shops, bars and restaurants. Tuk tuks are very easy to get if you want to go further into town to see temples.

We really liked Rich Lanna House in Chiang Mai. Our room was beautiful and spacious, though the windows looked out into walls of neighbouring buildings. Location is excellent. The staff are very sweet, though some are better at helping guests resolve questions than others! All are polite and smiling. The breakfast is disappointing, and with so few guests, much of it left out in the open throughout breakfast service makes it unappealing.

A pleasant hotel in Chiang Mai which is very centrally located near to the night market and numerous shops and eateries Small but comfortable with friendly staff Some local businesses and hotels still closed due to

Rich Lanna House is a really attractive old style hotel on the edge of the old city. We were on the top floor and it was quiet despite the busy road outside. The pool is quite small but is fine for a quick dip to cool down. The breakfast is nice with plenty of choice and they cook eggs to order. The centre of town and many of the main temples and tourist attractions are within walking distance.

Requested early checkin on booking but wasn’t available, rooms are small an no lift to any floors, we got the top floor a furthest away from the Wi-Fi connection so we had no internet. Never anyone at reception either. Good location .

A well located boutique style hotel, (there is no lift). The hotel is well maintained and very clean. The staff are super friendly and very helpful. It's a great base for exploring the old city. We recently stayed for 4 nights and I would highly recommend this hotel.