I love everything here. Cold drinks are my favorites, especially the marzipan frape, you really can't miss it. Native cocoa is deli either in a frape or just warm. I really liked that they put pieces of chocolate in the frapes, it's very delicious but the bad thing is that they put less and less every day and lately the whipped cream is very watery. And the truth is that I spend it here once a week but the service is bad, they take a long time to serve you and at the checkout they are always slow, you almost almost have to beg for them to take your order but well...the truth is that If it's worth it and for me to say that, it's really great.

(Translated by Google) A jewel in Chiapas, better than a Starbucks. They also have pozol with cocoa. The prices are high but the place is worth it. (Original) Una joya en Chiapas, mejor que un Starbuks. Además tienen pozol con cacao. Los precios son altos pero el lugar lo vale.

The place is very nice and pleasant. The food and drinks, especially the horchata frappe, are very delicious, it's just that the service is terrible. They take a long time to serve you. I went once and they didn't help me at all. The worst thing is that they don't care.

I love this place. The decoration and atmosphere are great. You can talk very well and the products are quality and delicious. I prefer cold drinks and I love being able to choose how sweet or bitter I want my chocolate. Try the bitter, it's delicious. Their cakes taste very good and you can buy chocolate bars to eat or make drinks at home.

The menu was good in taste and fair price, the detail is the service of the waiter who I don't know if he is new or what but terrible service he forgot what we ordered and as we ordered it he spilled coffee on our table and never cleaned it up 😒 evidence annex

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The chocolate drinks are very good but they are served very cold and although the staff is friendly, there are few of them and the service is super slow. Yes, I will return when they are not holidays or peak hours.

It is not possible that in a place like this, a family of 8 people arrive where everyone orders frappé and says. I told him that we don't have straws, they would be given spoons. All the clients are with spoons because they do nothing to solve that problem. There are those of us who have sensitive teeth, it is more for hygiene that a straw is better. Bad situation.

One of the best flavor experiences. All their drinks are very original and worth trying, they are very delicious with the sandwiches that also have a salty seasoning that is perfect with sweet drinks. I recommend that you enjoy the place in advance, so that you have a good experience.

It's the last time we go, the service was terrible as always, but now the frappé was tasteless, the baguette was dry and the cheesecake with brownie was a smaller slice than normal and the brownie was very beaten (I don't know if it's no longer useful or it is raw) we had to throw it away.

(Translated by Google) Good taste and nice place ..great but the service is leeeeenntoooo, which speaks of the company's lack of concern for customer satisfaction...the staff is disorganized by the number of orders....if you have time I recommend it if you don't have 30 min in a weekend forget it (Original) Buen sabor y lugar agradable ..el gran pero el servicio, es leeeeenntoooo, lo que habla de la nula preocupación de la empresa por la satisfacción del cliente..el personal se desorganiza por el número de pedidos....si tienes tiempo lo recomiendo si no tienes 30 min en un fin de semana olvidalo

(Translated by Google) Cacao Nativa is a space to go and enjoy a delicious frappe, coffee, tea or tisane as well as other emblematic drinks from Chiapas such as tascalate, chocolate and others, they also have a variety of desserts and panninis or meals, it is really interesting the concept although sometimes the place is usually very crowded and for this reason they usually take a while to serve you, but in general it is good, it is not like one of my favorite cafeterias but if you are new to the city you should visit it to enjoy a new concept. (Original) Cacao Nativa es un espacio para ir a disfrutar de un rico frappe, café, té o tisana además de otras bebidas emblemáticos de chiapas como son el tascalate, chocolate y otros más además tienen una variedad de postres y panninis o comidas, realmente es interesante el concepto aunque a veces suele estar muy lleno el lugar y por lo mismo suelen tardarse un poco al atenderte, pero en general es bueno, no es como de mis favoritas cafeterias pero si eres nuevo en la ciudad deberías de visitarlo para disfrutar un nuevo concepto.

(Translated by Google) Terrible service ... They take forever to serve you, for example if your plan is to have a coffee from 8 to 9 pm ... You must arrive from 720 and sit down to wait 10 minutes for a waiter to arrive and after you drink the order half an hour for them to bring the things... And if there were about 500 or 600 customers, it would be understandable but there are only about 20 or 25 customers... I had to ask to take my frappé and the only thing they did was empty it like that as such the truth wrong (Original) Pésimo servicio ... Se tardan una eternidad en atenderte, por ejemplo si tú plan es tomar un café de 8 a 9 pm ... Debes de llegar desde las 720 y sentarte a esperar 10 minutos a q llegué un mesero y después de q t toma la orden media hora para q t traigan las cosas ... Y si estuvieran unos 500 o 600 clientes pues sería comprensible pero apenas si hay unos 20 o 25 clientes ... Tuve q pedir para llevar mi frappé y lo único q hicieron fue vaciarlo así como tal la verdad mal

If you require an invoice, I do not recommend this place, the issue of the invoice is terrible, remember that having a business is not just the food, it is also the tax obligations and the commitment to clients on these important issues. We always ask before consuming if they provide an invoice, they say yes, but after more than 20 days they are not able to provide the invoice. It's a shame that these types of topics, which are so simple and necessary today, cannot be fulfilled.

(Translated by Google) It's the first time I've bought a frappé here, and I was disappointed that they didn't prepare it well, it had whole pieces of ice and it wasn't liquefied, I couldn't even drink it with a straw... If you order to take away, try it first. :( (Original) Es la primera vez que compro un frappé aquí, y me decepcionó que no lo prepararan bien, tenía trozos de hielo enteros y mal licuado, ni siquiera podía tomarlo con popote... Si piden para llevar pruebenlo bien antes. :(

(Translated by Google) The products are excellent and the place is nice to have coffee but the service is lousy. I was waiting to be served for more than 20 minutes and there were four people at the counter, one doing the math, another dispatching those 20 minutes to the same people and the other two watching. In addition, the waiters are not attentive, they do everything haphazardly. (Original) Los productos son excelentes y el lugar está bonito para tomar café pero el servicio es pésimo. Estuve esperando me atendieran por más de 20 minutos y había cuatro personas en mostrador, una haciendo cuentas, otra despachando esos 20 minutos a las mismas personas y las otras dos viendo. Además los meseros no son atentos, todo lo hacen al aventón.

(Translated by Google) The tonality of your colors behind the back of divinity, which comes as the warm hug that is needed on those lonely nights. That's you, my sunset #LeoMG 07/January/2023 (Original) La tonalidad de tus colores a espaldas de la divinidad, que llega como el abrazo cálido que se necesitan en esas noches de soledad. Eso eres tú, Mi atardecer #LeoMG 07/Enero/2023