Literally one of the WORST hospitals I’ve stayed at. The nurses ALL. Had attitudes and clearly weren’t even remotely passionate about mental health(I was on the behavioral unit.) The doctor didn’t even see me ONCE before prescribing me meds, meds I can’t even take. So he clearly didn’t look at the chart well enough at all. He didn’t even give me my meds I’m already prescribed so now they won’t work for weeks. They were insanely uncompassionate to an elderly woman on the unit who was clearly suffering from dementia. The food, if you can call it that, was terrible and portions were toddler sized and they forgot half the items you asked for. Just all around a bad hospital. Do not go here if you need mental help. They will make you worse, not better.

Really dirty and Docs could care lesser everyday. Very rude staff! Do not make thorough evaluation of persons concern or symtoms. Ive been there for myself as well as my children .. Leaving without even seeing a Doc. It seems like they just want to make sure the hospital makes money on your visit by doing unnecessary and unhelpful procedures. I would not even go back to this hospital if I had other options.

By far the worse hospital in the region. Very inconsiderate, rude, doctor’s & nurses are very unprofessional. They give you any medication they want to give you without fully understanding everything. Doctors do not consult with one another they’re never on the same page. Physically therapy is a joke nobody is trained properly in their field. I can type an essay on my experience with St.Catherine there is plenty more. Please feel free to reach out to me

I’ve never had a bad experience in that hospital until last week . I will be leaving a more thorough review about the two people that were very rude and not at all kind to us especially to my wife they were very very rude to her I will be contacting their superiors

Don’t ever ever ever consider going to this hospital. They will have you sitting in the waiting room IN PAIN FOR 6+ HOURS. They don’t care about first come first serve, they get the easier people out the way first. I been here 3 times and each time has been a horrible experience. The doctors, nurses, even security has attitudes. I honestly feel like this hospital should be shut down. I live across the street from this hospital but I will be taking my business to Munster hospital from now on. Shame on ST. Catherine, I’m highly disappointed

I went to the Emergency Room. I told the woman at registration I wanted to get seen for having severe chest, throat, and head pain. I had more symptoms, but she stopped me and I saw her call it in on the phone and said chest pain. I got called for vitals 2-1/2 hours later. When they asked me what I was feeling I read off my symptoms that I had texted on my phone. I had severe chest, head, and throat pain. Abdominal pain, chills, stiff neck, vomiting, body aches, stuffed,runny, and bloody nose, lightheadedness, dizziness, eyes, ears burning, lack of bowl movements for the last two days even with taking medication to help me have a bowl movement, vomiting. They took an EKG after getting my vitals, swabbed me to test for COVID/Flu, and then put me back to the waiting room. After another couple hours they took me back to a room to wait for the doctor. When the doctor came in, she was a tall (maybe Indian) woman. She came and said you have the flu. She asked what are your symptoms I read the list that I had read to the nurse during vitals earlier and tried to explain with more detail what has been going on. She didn’t seem attentive, but was more looking down as if unconcerned or careless. Then she said she would prescribe some medications for pain. I asked her if it was okay to take with the medications I am already taking, then she asked me what am I taking. She didn’t check my medications, I am asteroid respondent, imagine had I not asked, what could have happened. Then, she seemed as if she wanted to leave the room, but then reluctantly came to me with her stethoscope and asked me to take two breathes in and out. Then she left. And released me. I asked the doctor for a letter for work, which she didn’t provide, so when the nurse came with the discharge papers I asked her for the letter for work and she provided one but said I could return to work in two days. Which confused me, how can I return in two days when I am highly symptomatic. So the next day I reviewed the notes through my chart system and realized the doctor had lied alot on her summary notes. She didn’t examine me for anything for example: I said I had abdominal pain she never pressed on my abdomen. I told her I had chest pain, she noted no symptoms of chest pain, she said no to dizziness and lightheadedness and I said I did have those symptoms. And the doctor didn’t even inform me that my blood pressure was high and that my resting heart rate was high. It was at 95 when it is normally 60-77. This is sad how, no one is holding these “medical professionals” accountable. I did file a complaint with the patient advocate, but nothing ever gets done. Also, the nurse who handed me the discharge papers failed to identify herself. Who ever is in management needs to go and see for themselves, or maybe they are the reason for the problem. They don’t even staple your discharge papers they just had you a bunch of papers no folder or anything. Also there were four security guards talking in the desk and none were attentive to what was going on. The room had reached full capacity and people were standing, it took the security guards a while to say something. Then when they did they said it one time that if you are not a patient you must go to your car because we are at full capacity. No one moved the security guards did not care. They had pizzas delivered to them and were chatting and laughing with each other. Three African American woman and one African American man. Then they made the announcement again about 30 minutes later and still no one moved. They didn’t enforce anything. And there was patient who wasn’t wearing mask the whole time he was in the waiting room.

Ok so only reason I added a star is for Nurse TJ she’s an angel. So I went into the e.r. Sunday morning at around 4:35-5AM with “SEVERE” stomach pains and heavy bleeding, pain was literally a 20 I could barely talk, anyhow I go in discuss symptoms etc. find out I’m getting admitted around like 10AM asked the nurse before she left out…all (Caucasian nurses) can I have water and something for pain she said I’ll have to ask the dr first! So ok I’m waiting then hit the nurse button this is abt 15mins later took them every bit of another 10-15 mins to respond to the light and button so again I ask for water after of which we find out I can have meds and water there was a HUGE time gap and ignoring of my cries for help and if I didn’t know any better I would swear it was racially motivated I wasn’t disrespectful annoying any of that and lied in agony and pain and being ignored in this emergency room triage for HOURS with no warmth reassurance anything just plain disregard and coldness so around 7 I am told oh we finally have a room for you we don’t know why it was so long! I get my room and my amazing nurse TJ was the sweetest most kind woman in the entire hospital made me give them an extra star CANT thank you enough they need to make you HEAD NURSE for your kindness you rock! I will definitely find a different hospital next time!

My 1 year old son was just seen there n wasn't checked fully for what he was there for he's been congested lastv3 days pulling at his ears they chkd his ears didn't do no swabs for covid flu rsv nothing but said he was congested in which my 5 yr old was seen at a different hospital last night for same symptoms and they chked for aleverything plus did chest xray he has upper respitory infection. I don't recommend this hospital especially for a child very poor service Dr Mariah handed a prescription to loosen up ear wax and said she was free to go no discharge papers nothin so while still at the er while they were waiting for their ride I call n speak with a nurse Valerie which got cocky about the situation very poor service I understand it's busy in there but definitely not the service for a 1 yr old I will be speaking with someone higher up on this n if there is something wrong with my baby after pretty much being pushed out the er I will take proper action really uncalled for!!!! Very unprofessional

St. Catherine’s is the worst remind me of being in Cook County hospitals Visit 09/28/22 Emergency Department Vanessa was rude nurse in the ED. Security was rude secretary in the ED was rude a person vomiting all over the waiting area in the ED. If you weren’t sick before you got there you’re definitely be sick after you leave. They use HIPPA and PHI as a way of not answering your questions, or give you a straight answer. Couldn’t tell me the doctors name that was working in the emergency department treating me child because it was “confidential information” unless I’m the patient I’m there accompanying my child who’s under my insurance who you are going to hound to pay the bill

They took wonderful care of me after my botched spinal surgery. The nurse's & Doctor's kept constant care of me & reassured that I wasn't paralyzed for 2 day's I couldn't move, eat, drink & barely talk. I thought I was just going to slowly die in that bed but the nurse's kept massages up and I began to move. I am so thankful to all of them helping me through all of that. Doctor's & nurse's get an A+++❤️. Fantastic. Thank you.

WORST EXPERIENCE OF MY LIFE!!! I was insulted by the Charge nurse more than once, completely misdiagnosed on THREE SEPARATE INJURIES, and apparently whomever read my CT scan saw my uterus -even though it was removed 13 YEARS AGO... UTTERLY RIDICULOUS!!! Even ONE STAR is too many...

If I could rate this hospital 0 stars I would. TERRIBLE. Do not come here! I came in for severe vomiting, stomach pains, chills, body aches, fever, and more. After waiting an hour and 30 minutes I went in for vitals. Temperature was 101 degrees, they swabbed for covid, flu, and RSV. Then put me in the waiting room for another 2 hours. I was then brought into a smaller room where a nurse asked me for my symptoms. Told me I was negative for everything. Then said I was next in line for a room. Here I am another 2 hours later STILL WAITING FOR A ROOM. Multiple people came in after me, they received rooms and have already been discharged. I WILL NEVER COME HERE AGAIN. If they would have just told me it was going to be a 5-6 hour wait for a room I would’ve went somewhere else.

I’m not one to leave reviews and I understand possibly being short staffed but I think the ER should be top priority. We brought my mother into the ER and waited for hours. But what bothered me the most was the lack of attention to other patients. There was a gentleman struggling to breathe, I heard him mention he was asthmatic, the wheeled him in and then brought him back to the waiting room. He had to ask one of the other patients to get security because he could not breathe and they just left him there. Another young guy next to me had a bleeding wound on his hand and same thing, took him in and brought him back to the waiting room with a gauze on the wound, had him sit there. Another gentlemen was stuttering, clearly delirious and he was also wheeled in and then brought back out. Another older woman was wheeled in and brought back with an oxygen tank, also left in the waiting room for hours. How you run an ER and just leave people that are obviously feeling sick/struggling is beyond me. To top it all off, there was bugs in the ER restroom. It’s an emergency room for a reason, the conditions and treatment I saw today weren’t that of a hospital. It was disgusting and deplorable, a patient’s well being should be the main priority. Avoid this ER, they’ll let a man with an asthma attack wait for hours before treating him.

St Catherine’s acute rehab was a joke. My grandma never had a wound ever, and developed one when she was in rehab. Now how could she get one she was supposed to be getting up and out of bed for therapy? The nurse was extremely disrespectful and didn’t answer any of my questions or called the dr like I asked but instead, was on her cell phone. She didn’t call me to tell me that they had added a psych dr to my grandmothers case, I found out through my cousin only because he was present. I asked her not to give the antidepressant medication to her and she did it anyways. That nurse was simply there for a paycheck. she did not call me to tell me that my grandmother developed a wound on her foot. Nor did anyone call me to tell me that my grandmother was refusing therapy, they just left her and she declined so fast within a week, she is now on hospice. If you want to die, then I would go to st Catherine’s. Other than that, that place is a joke. How was my grandmother able to do many things while she was at community in the ICU than she did at the rehab at st Catherine’s? And that nurse who was taking care of my grandmother needs to find another career. She clearly doesn’t have any compassion for anyone.

I was sitting in the wait area for 4.5 hrs and it wasn’t packed at all. They kept telling me there aren’t any rooms available but when I got brought back to the room i seen two open rooms and when I asked he looked me in my face and told me there wasn’t any available. Then I asked about the why I was waiting so long and he told me again to my face the ave wait time is 6.5 hrs and they are faster then most. After I looked it up, I found out he was lying again to me in my face. Hands down the worst er visit in my life.

My mother was a Registered Nurse at St. Catherine's hospital in 1962..... During those days the nursing staff was predominately Nuns.The Star ratings then would have been 10. The. Last time my mother entered this hospital she was thrown in a cold shower in the Psychiatric ward. A Star Nurse who at one time placed Rosaries at the head of her patients bed. My mother was a laying on hands healer LOVE heals. I took my mother who was then 80, out of Indiana and moved her in with me to Wisconsin. She was diagnosed with a UTI. (Urinary Tract Infection) This is an Infection that alters your reasoning. Thank God for St. Luke's Hospital.and the Saints who healed her. Who's Crazy?

I will miss this hospital. Took wonderful care of me through thick and thin. Great staff, doctors and great sister hospitals as well. Shot out to the cardiac department cath lab team, Brian for making me feel safe during my angiograms always and Dr. Arif Khalil very patient and kind especially in dealing with me! Best cardiologist ever. Thank you for your services, professionalism and care!

This hospital is billing the government for horrible, terrible, lousy, unprofessional services. The doctor, who did his job and would actually talk to family about treatments is gone His name was Dr. Fanelli and he was replaced by Dr. Lau. This is the mental health department and it is important to know what is going on with a mentally ill family member. It is impossible to talk to this new doctor. Don't send your mentally ill loved one to St. Catherine in East Chicago Indiana!

My husband was in acute rehab for a week. He received very good care from the therapists and nursing staff. They were attentive, caring and kind. We would return to St Catherine's Hospital for treatment if needed.

Check in here about 10:30 last night Sunday night they seem be true me pretty good so far still in the emergency room they're going to take me up to a bed shortly

(Update: They gave him some medications that work which is good, but nothing for pain! They prescribed him blood pressure meds that only give him headaches because they said his blood pressure goes up when he's in pain. How about you prescribe something for the actual pain itself!!! The security does absolutely nothing to help either. Instead of being a friendly, caring environment, it's just full of lazy, rude a*sholes who only act like they care when the boss is around! I have NEVER been so disappointed in a place like this, so at least you succeeded in something!) My name is Connor, and this is for someone I know who has dissociative identity disorder and superficial siderosis. They actually called and asked me if he needed anything to help him with his condition! This place should give him the help he so desperately needs, right? That's what I asked myself after they called. I told them SPECIFICALLY that he should be moved to the psych and med floor, which they already told him they were going to do, and BOOM! NOTHING! They only have provided him temporary solutions to his pain and suffering, and simply act like he's putting on a show when he expresses grief towards the situation. He's still in there, so hopefully they actually reach out and provide solutions and no empty promises!

I wish they world have closed St. Catherine's to keep St. Margaret's open everytime I come here they make it very apparent at the front desk we are bothering them and they don't want to help or be here. The people in back are nice but not speedy I have never been in st Margaret's more than 2 hours start to finish and everyone is supportive. Here I have never been here less than 5 hours for the E.R I been here prolly 5 times with different kids and when st Margaret's was open I went there about 6 times between myself and my kids. It's just the annoyance from the registrar lady when I asked how much longer 2.5 hours in, because my daughter was actively throwing up and crying in pain. I hate it here I will try Gary next time or Munster. Edit to add the nurse and Dr. We have to day are really great but still disappointed it reception.

Been waiting in the e.r to register with the front desk and Noone has showed up for 30 minutes you would think that someone would be here to receive the patients that walk in for emergencies. Everyone wants to know where Kristine is at !

I'm there part of the week to pick up a family member at about 7pm. I always witness employees flying into the parking lot. Instead of driving into the hospital parking lot correctly, and as everyone is supposed to do based on the signs posted, they do the opposite which puts people at risk of getting hit. I've watched this happen almost daily. Most of the people who do this are hospital employees!!!!!!!! Wearing their scrubs and everything. I have a dash cam on my car, and have lots of proof if needed. BUT... St Cats has enough money to get security that actually does something instead of hanging out. They are present when this happens.

The emergency area is the worst, the waiting room can be empty and even so you have to wait at least 4 hours for them to take your vitals. And for them to give you a room for about 5 more hours. They are the worst.

I was a inpatient during the Pandemic before any Vaccine was available. The place was dirty, No one wore a mask. The whole ordeal was scary. No social distancing, no hand sanitizer, no one even mopped the floors. I was lucky I didn't get Covid. No my choice for inpatient Hospital.

I arrived at St.Catherin hospital Thursday morning September 8 at 6am Nurse Issac was excellent and he inserted my I.V. in very careful and the very best I've ever had it never burised or hurt best E.R. nurse ever Thanks Nurse Issac

For years of horrible service. I’ve only had two good encounters that were with Dr Patel. She is thorough and consistent in the ER. Last night was my last straw with this hospital. Horrible service. From my adolescence to my children’s. It’s only gotten worse. Sad to see!

My family member was at the ICU and this certain nurse was so nice ,her name was “Sarah” she was very welcoming and polite ,just amazing. She answered all of our questions :)! On the other hand this other ICU nurse (RN) was not polite I think his name is “Rhoel”.Other than that the other staff there were great !!

Very nice hospital but you can be in the Er all night are day

I have visited this facility( hospital) due to my personal medical reasons. Believe me when i say the workers there are such beautiful people. I have been treated with respect, kindness, warmth and encouraging words from day one. From the emergency room, dr. Napparely- intestinal doctor and staff, mammogram screening - ultra sound department😍 they are the best. The absolute best. My heart has love for the radiology department. And the very kind receptionist and security guy at the front entrance is just so sweet to me. I can't remember everybody's name. But this facility and the staff that i have meet is AWESOME!!

HORRIBLE ! My Ob sent me in from dehydration and low blood pressure and they sent me HOME 5 hours later after running unnecessary tests & BARELY giving me fluids. I had to go to another hospital to get the proper care I needed. I REFUSE to have my baby here. Terrible Drs. He ignored everything I told him and did what he wanted. Told me I didn’t “look dehydrated”.

When I was visiting my neice I was there for over 2 hrs,they never once came in to see if she need water to drink.She is unable to walk i pushed the nurse button over 10 minutes no one came .I had to go look for someone. They Need to be more responsive to the care of their patients .

The unit I was took great care of everyone in it. They really listened to you and helped you. No matter the need be big or small. I was deeply grateful for everyone there that I came into contact with. Thank you Yariz aka lilo, Sharon, Pat, Susan, Ashley, and Melanie! You all really made a change in my life and I'm thankful for you all.

The nurses and tech were awesome and caring females. Thank.you for helping me 5th floor. Erin!! Miranda!! And Vicki. These 3 ladies need recognition for their hard work and kindness. Patient for the patients.