Go elsewhere! They are extremely nice until you buy something expensive. Then you get it to your salon and parts are missing and they have an attitude with you when you call and ask For the parts. Like Jeney who told me to just return the items because she didn't want to send me parts that were missing. So I can see right now that this warranty is going to be useless. They eventually sent the part but after you spend $2,000 on equipment there shouldn't be any hassle. We also have other issues and those are yet to be resolved. For instance my sink faucet that does not lock down to the sink basin. We have no idea how to connect it and they won't tell us how. For some reason a plumber is supposed to know but the licensed plumber didn't and left it alone because that is not his department. We had our father-in-law come out who is a mechanic he doesn't know how and called them and Jeney again was so rude to him as well. We tried to explain this has nothing to do with the plumbing connections. This is a manufacturer defect or missing part. Our salon will never doing business with this company again! They are also called Midwest Salon just beware. I had high hopes for this company and their customer service needless to say I was let down extremely!! I just want others to know be warned before they get involved with a company like this. they do not care about you after you give them your money. They will not respond to emails and will tell you they'll call you right back and not call you. In response to the owner: so the manual and instructions show parts, that are not needed?! It was installed by a licensed plumber. You all are very unprofessional because all I asked for was the parts that were shown in the manual, I even sent pictures of how badly made the headrest suction cups were, one of which will not suction at all! Also asked where to find instructions for connecting the faucet fixture to the bowl (not a plumbing connection issue) which the licenses plumber had never seen before. And all you can think to say in response is that I needed a licensed plumber. Not all licensed plumbers install shampoo bowls for a living. Still never heard back about the replacement headrest. So it just keeps sliding from under our guests heads. And in fact since the bowls were installed I've noticed that one is turned at a slight angle and not parallel to the chair. But I suppose that was my doing to. You all never have to worry about my business. I expected better customer service. you took the time to write a lengthy review but still no response to the poorly manufactured headrests that came for inside the bowls. No matter what it cost me in shipping I will buy shampoo bowls from a company that excels in customer service. If anything else goes wrong with the bowls they are being tossed! You all never have to worry about me calling to get service under the warranty or cushioning for the seats. I am just that disgruntled!!!! I am sure that's how you all like it!!

We are home for Christmas with family in Idaho. We called American Beauty Equipment today to stop by in their showroom to see salon chairs and shampoo unit. Staff was very nice, great service. We were able to take our item home same day.

We from Granger Indiana and purchased the whole set up with american beauty.We love the purchase and will come again for my next salon. Great people to work with.Me and my husband went to the showroom pick out all the items and pick up most of the order the same day we paid.We received all the rest of the custom made items in yesterday and they are worth every penny i spend.Thank you

I wanted Takara Belmont equipment when I opened my salon. I shopped online, even flew to TB showroom in Irvine, Ca. American Beauty Equipment's customer service and pricing made it all possible. Gina and Jenny were easy to work with and kept me in the loop as to the status of my order and delivery dates. I have twice returned and bought other items and the pricing and service was the same as the first time. Awesome! Thank You

I recently had the pleasure of visiting American Beauty Equipment to purchase Black Shampoo Units, and I was thoroughly impressed with this salon equipment showroom. The showroom is having a vast collection of high-quality equipment, from stylish salon chairs to cutting-edge hair dryers. They offered valuable insights and recommendations to help me choose the perfect Black Shampoo Units for my salon. With competitive prices and excellent customer service, Black Shampoo Units is the go-to destination for anyone in the salon business looking to furnish their space. I left feeling confident in my purchase and excited to transform my salon.

Excellent salon equipment showroom with a wide selection of products. Most importantly, the staffs are very much friendly I'm nature.

Thank you Jeney for your thoughtful advice and help with our order. Hope to visit the showroom soon.

I searched and compared various distributors for my salon's equipment and tried American Beauty Equipment. Till now, I don't regret my decision to choose them. Their customer support is excellent; the team explained the differences between various chairs and stations and was very patient with us. I completed my purchase. Initially, I had some difficulties, yet the team assisted me promptly.

I am highly pleased with the store's response and high-quality stuff. The team here actively answered all my questions, and I tried out various chairs and other equipment. The collection is extensive, which I appreciate the most. All the equipment here looks classy and sturdy, enhancing my salon's look. There was a little delay with delivery, but nothing major to be honest. I will surely visit again for my next purchase.

My entire process from ordering to receiving my equipment was amazing. Everything I ordered met my expectations. The craftsmanship is superior. The design is well thought out for function and comfort. Thank you again! 🙂

Jeney and American Beauty Equipment are awesome! They have worked with me since the beginning and have been very helpful. I received all of my equipment to open my new salon and everything was great! One item was not working but they worked with me until the end and I ultimately needed a new one and they promptly sent it out! I recommend them for sure.

Ordered product..not what I needed..asked to return and have to pay return ship plus restocking fee...item got returned back to me undeliverable..and can't get customer service to return my call...guess what I need new equipment now and WILL not do business here again..