2/5 Zachary T. 5 months ago on Google • 3 reviews
I
did
the
90s-themed
escape
room
recently
and
while
it
could
have
been
fun,
we
had
numerous
issues
occur
that
collectively
made
for
a
much-less-than-enjoyable
experience.
Firstly,
the
worker
who
led
us
to
the
room
said
he
would
let
us
know
when
our
time
starts
but
after
15
minutes,
there
was
no
indication
our
time
started.
We
had
to
leave
the
room
to
ask
the
worker
if
there
was
any
reason
our
time
had
not
started;
he
stated
it
was
supposed
to
be
on
the
computer
screen
but
it
had
malfunctioned
and
did
not
display
our
time
or
notify
us
when
our
time
started
until
he
fixed
it.
I
falsely
assumed
that
we
would
start
our
60
minutes
over
but
we
never
got
our
15
minutes
added
back
to
our
time
to
complete
the
puzzle.
Starting
our
time
over
seemed
like
a
very
simple
remedy
to
the
issue,
especially
as
it
was
the
last
time
slot
so
there
were
no
groups
doing
the
escape
room
after
us.
Secondly,
as
we
were
working
on
the
puzzles,
we
wanted
to
ask
for
a
clue
but
the
AIM
through
which
you
communicate
with
the
worker
was
not
set
up
properly
so
we
(again)
had
to
exit
the
escape
room
to
ask
the
worker
to
come
in
to
fix
it
(losing
another
few
minutes
of
our
already
shortened
time).
Thirdly,
there
was
a
malfunction
with
one
of
the
lockboxes
where
we
had
the
correct
code
but
it
would
not
open
(both
of
us
tried
it
multiple
times
throughout
the
already-shortened-time
we
had
to
complete
it).
Overall,
there
were
multiple
issues
with
the
escape
room
but
what
was
the
most
frustrating
was
how
apathetic
the
worker
was
to
our
qualms.
We
brought
up
the
issue
with
lockbox
and
he
stated
very
apathetically
that
"sometimes
the
lockboxes
can
be
finicky."
There
was
no
apology
for
the
lockbox
issue,
the
communication
through
the
computer
not
working
initially,
and
the
lack
of
notification
that
our
time
began.
So,
we
essentially
paid
$100
to
have
15
minutes-less
time
to
complete
the
escape
room,
a
malfunctioning
computer
system,
and
a
malfunctioning
lockbox
without
any
apology
for
any
of
these
issues.
What
could
have
been
a
fun
time
turned
into
a
waste
of
our
time
and
money.