1/5 Freddie W. 5 months ago on Google
Dimo's
Pizza
Wicker
Park
1615
N
Damen
Ave,
Chicago,
IL
60647
Subject:
Complaint
and
Request
for
Immediate
Action
Dear
Owner
of
Dimo's
Pizza
Wicker
Park,
I
am
writing
to
bring
to
your
attention
a
highly
disturbing
incident
that
occurred
during
my
recent
visit
to
your
establishment.
I
am
extremely
disappointed
and
deeply
disturbed
by
the
behavior
of
one
of
your
staff
members
which
not
only
invaded
my
personal
space
but
also
made
me
feel
extremely
uncomfortable
and
violated.
On
Friday,
at
approximately
4pm,
I
visited
Dimo's
Pizza
Wicker
Park
with
the
intention
of
enjoying
a
meal
at
my
favorite
spot.
Unfortunately,
my
experience
was
marred
by
the
inappropriate
and
unprofessional
conduct
of
one
of
your
employees,
particularly
a
black
male
staff
member
with
a
nose
ring.
While
I
was
in
the
midst
of
eating
my
meal,
this
staff
member
repeatedly
invaded
my
personal
space,
disregarding
my
requests
for
him
to
stop.
He
approached
me
uncomfortably
close
to
my
private
parts,
which
is
completely
unacceptable
and
goes
against
any
norms
of
personal
boundaries.
Additionally,
he
persisted
in
attempting
to
reach
and
interact
with
my
service
animals,
further
exacerbating
the
situation.
Despite
my
repeated
requests
for
him
to
leave
me
alone
until
I
finished
my
meal
and
assured
him
that
I
would
take
care
of
any
necessary
cleanup,
this
staff
member
continued
to
approach
me.
He
even
went
as
far
as
going
under
the
table
in
an
apparent
attempt
to
get
close
to
me,
which
was
completely
inappropriate
and
made
me
feel
violated.
To
make
matters
worse,
when
I
expressed
my
discomfort
and
asked
him
to
stop,
he
not
only
ignored
my
plea
but
also
attempted
to
take
my
paid-for
service
slice
away
from
me.
This
level
of
misconduct
and
disregard
for
a
customer's
well-being
is
completely
unacceptable
and
reflects
poorly
on
Dimo's
Pizza
Wicker
Park
as
a
whole.
I
was
shocked
and
disheartened
by
the
lack
of
intervention
from
your
other
staff
members,
particularly
a
young
lady
who
attempted
to
justify
the
staff
member's
actions
and
continued
to
invade
my
personal
space.
The
overall
disregard
for
customer
comfort
and
safety
in
this
situation
was
truly
distressing.
I
demand
immediate
action
to
address
this
incident
effectively.
It
is
my
sincere
hope
that
you
will
take
this
matter
seriously
and
terminate
the
employment
of
the
staff
member
responsible
for
this
reprehensible
behavior.
No
customer
should
ever
have
to
endure
such
discomfort
and
violation
while
trying
to
enjoy
a
meal
at
your
establishment.
Furthermore,
I
am
seeking
compensation
for
the
invading
and
very
uncomfortable
experience
I
endured
during
my
visit
to
Dimo's
Pizza
Wicker
Park.
I
firmly
believe
that
it
is
your
responsibility
to
rectify
this
situation
and
ensure
that
your
customers
are
treated
with
the
respect,
dignity,
and
professionalism
they
deserve.
I
kindly
request
a
prompt
response
to
this
complaint
within
three
days
to
inform
me
of
the
actions
you
have
taken
to
address
this
matter.
If
I
do
not
receive
a
satisfactory
resolution,
I
will
be
left
with
no
choice
but
to
pursue
further
action
to
uphold
my
rights
as
a
customer
who
has
been
subjected
to
distressing
circumstances.
I
trust
that
you
will
handle
this
incident
with
the
seriousness
it
deserves
and
take
immediate
steps
to
prevent
such
incidents
from
occurring
in
the
future.
I
have
always
held
Dimo's
Pizza
Wicker
Park
in
high
regard,
and
I
sincerely
hope
that
this
experience
was
an
isolated
incident.
Thank
you
for
your
attention
to
this
matter.
I
look
forward
to
hearing
from
you
soon.
Yours
sincerely,
Autochthonous
F.W
Neo
