Sinai Hospital image

Sinai Hospital

Hospital

😠 If I could I would give this hospital no stars. Horrible customer service, make appointments at a specific time, told to come in early to then have you wait 45 minutes cause they start registering at the time of your appointment. WHAT!? If you have a choice don't pick this hospital. People often mention hospital, time, told, daughter,


Address

&, S California Ave & W 15th Pl, Chicago, IL 60608, United States

Website

www.sinaichicago.org

Contact

+1 773-522-2010

Rating on Google Maps

2.70 (41 reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: (Washington's Birthday), Open 24 hours, Hours might differ
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (19) time (7) told (6) daughter (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Diana R. 5 years ago on Google • 44 reviews
    Worst hospital ever!!! They canceled my mom's surgery 3 days before it was scheduled. Unbelievable and doesn't make sense she had this surgery scheduled 5 months. They didn't even provide an explanation of why!!!! Don't go there!!
    3 people found this review helpful 👍

  • 1/5 Xitllali C. 1 year ago on Google • 12 reviews
    If I could I would give this hospital no stars. Horrible customer service, make appointments at a specific time, told to come in early to then have you wait 45 minutes cause they start registering at the time of your appointment. WHAT!? If you have a choice don't pick this hospital.
    3 people found this review helpful 👍

  • 2/5 Anthony R. 1 year ago on Google • 370 reviews
    The doctors are ok the ladies that check you in an schedule you're next appointment should be replaced they have poor customer service skills
    1 person found this review helpful 👍

  • 1/5 Miranda M. 2 months ago on Google • 10 reviews New
    You know, I spent all day today at Rush hospital with my mom doing her chemo. Then when she was done we rushed to this hospital (Sinai) to see my grandma before visiting hours were over. It’s stressful enough having the two most important women in my life experiencing major health problems. We get to the front desk, and there are two front desk workers there. One black woman was chit chatting with the security guard and the Hispanic woman was chit chatting with a co worker that was clocked out already. They were talking about other co workers and their job. It wasn’t until I expressed my grief about this hospital out loud that she asked “how can I help you?” With a face of annoyance! She was clearly annoyed that we interrupted her conversation. You know they did all that construction for the front desk, and it looks very nice, but what’s the point? If all they do is hire these fake lashes and long fake nails that don’t even care about accommodating patients and their families. If they cared half as much about the patients than their nails and eyelashes maybe this hospital would be the tiniest bit reputable, it is NOTHING like Rush.
    1 person found this review helpful 👍

  • 1/5 Princess J. 3 years ago on Google • 5 reviews
    I have been coming and making appointments here for a very long time, I never had encounter problems untill now. I was making an important doctor appointment the person to assistant me was very lazy, she suddenly hang up as I was giving my information, very unprofessional. I am so disappointed in what it has become now.
    1 person found this review helpful 👍

  • 1/5 Diana C. 1 year ago on Google • 4 reviews
    I don’t usually write reviews but I had such a bad experience giving birth at Mt. Sinai Hospital that I just have to share. The nurses there didn’t care and the machine that showed my contractions wasn’t working right. My mom and husband were worried for my baby and me the entire time. We were left in that room by ourselves the entire time until I had to push; my husband told a nurse I had to push I couldn’t hold it no more and the lady responded back aggressively telling him to tell me to wait that it wasn’t time and that they were understaffed at the moment. My husband got mad and I got scared bc I couldn’t wait anymore. Thank God, My baby was born and we were moved to a room where I kept getting bitten so I told the nurse and without questioning anything she moved me to a different room. They had bed bugs. I honestly really don’t know how this hospital is still open. I don’t recommend this hospital to anyone.
    1 person found this review helpful 👍

  • 5/5 Quentin K. 7 years ago on Google
    Had Double Hip Surgery, The Doctors did An Excellent Job.
    1 person found this review helpful 👍

  • 1/5 20 2. 10 months ago on Google
    This agency is non-sense. It claims providing free housing in emergency situation, but it acts like la-la vacation situation. Tenant has probably lower than 500 credit score with multiple dogs; what kind of chance does he/she have to get approved? That's what they are doing now with tenant who got served by sheriff. Who need this agency when you apply like regular people? The guy who handles is a student, inexperienced to handle emergency situation.
    1 person found this review helpful 👍

  • 4/5 Mayra Edith Camargo M. 2 years ago on Google
    It's a good care.
    1 person found this review helpful 👍

  • 1/5 Michael D. 3 months ago on Google • 25 reviews New
    The office staff is impossible to interact with at the behavioral health hospital. They are incompetent too.

  • 1/5 Christina W. 8 years ago on Google • 13 reviews
    If your name isn't Gonzales Hernandez Garcia, if you don't speak spanish, or if you aren't black your name automatically goes to the bottom of the list. Me and my fiance who happens to be pregnant Sat over 4 hours to find out if our baby is okay while people with a common cold got taken first.

  • 5/5 C M. 1 year ago on Google
    I have had nothing but great experiences at this hospital. I had my first csection at the start of covid in July 2020. My incision healed nicely. The Staff was all great. I'm here again today, may 2022 for my ultrasound for my second baby. I was scheduled at a sister hospital and unknowingly came here. The Staff did all the work necessary for me to be able to be seen today. thank you much for going above and beyond to get me the care I need today. I look forward to having the same Dr for my second csection this fall. I have full trust in this Staff and Dr. Kwak! Thank you guys! God bless.

  • 1/5 Angel F. 7 years ago on Google
    (Translated by Google) The truth is a HORRIBLE hospital .. I know that in emergencies you have to wait but not 4 or 5 hours ... The truth is the first and last time we came to this hospital ... LOUD ATTENTION IT SEEMS THERE ARE NO DOCTORS (Original) La verdad es un hospital HORRIBLE.. se que en emergencias tienes que esperar pero no 4 o 5 hrs... La verdad es primera y última vez que venimos a este hospital... PÉSIMA ATENCIÓN PARECE QUE NO HAY MEDICOS

  • 2/5 Anh N. 6 years ago on Google
    Crowded, friendly staffs. Parking is not so bad.

  • 1/5 Chante H. 9 years ago on Google
    Worse ghetto nasty hospital I EVER been to!!! Took a nurse literally 40 mins to answer a call button.. Then theygive you the run around to recover items they hold...

  • 1/5 2019 2. 10 months ago on Google
    Yesenia Escobedo is the worst case manager. Avoid her at any cost.

  • 3/5 Bertrand W. 2 years ago on Google • 2 reviews
    Please save all bills, because this hospital is known for sending patients past bills which can be bills back dated 5 years ago. My insurance company has informed me to review all past bills carefully so I switched hospital and went to RUSH.
    1 person found this review helpful 👍

  • 1/5 Maria A. 2 months ago on Google • 2 reviews New
    I remembered when I had my daughter in 2019 my daughter stay in the nicu department for like two months some girls name Lizeth and I’m not sure her sister name they both got near my mother in law and ask her why my daughter look dark ….my mother In law had told me they ask her that I remember Lizeth told me that they have been couples that had fight over that… talking about they have seen fathers walking out saying ain’t their son or daughter … I was really upset that they ask my mother in law why my daughter look dark ..seen how my daughter was born in 27 weeks …until this day feels like it was yesterday…still hurts … I remember telling one of the drs he told me he would talk to them but they still working their …be careful …


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