1/5 Lauren M. 3 years ago on Google
Today
makes
my
second
time
coming
to
this
hospital
for
my
mother
this
year
and
I
would,
with
out
a
doubt,
not
recommend
this
hospital.
The
level
of
competency
when
it
comes
to
scheduling
and
communication
at
this
hospital
is
horrid.
Which,
don’t
worry,
I’ll
break
it
down
for
you
all
since
I
now
have
AT
LEAST
a
5
hour
wait
until
my
mother
is
seen.
Let’s
start
with
the
first
procedure.
It
took
place
a
month
ago
for
my
mother
which
entailed
her
being
put
under
general
anesthesia.
I’ll
make
this
one
short
and
bypass
how
they
told
her
she
can
have
visitors
just
for
the
visitors
to
be
denied.
We
can
omit
how
they
sent
us
on
a
wild
goose
chase
because
the
staff
didn’t
know
where
we
were
supposed
to
be.
We
can
omit
the
fact
that
the
staff
we
came
across
for
help
would
rather
speak
to
us
as
children
rather
than
listen
to
what
we
were
here
for
in
whole,
we
can
even
omit
the
fact
that
we
got
there
at
10
am
and
the
1
Visitor
wouldn’t
have
been
okay
to
leave
until
8
PM
because
of
delay.
But
we
can
briefly
mention
how
even
when
the
patient
was
to
stay
over
night
and
was
in
bed
rest,
even
the
fact
that
the
patient
was
not
supposed
to
eat
or
move
for
6
hours
was
not
communicated
between
staff.
The
visitor
who
was
addressed
as
a
child
by
most
of
the
day
staff
had
to
relay
the
information
to
the
night
staff..
I
will
say
though,
that
the
night
staff
was
A
LOT
better
than
the
day.
But
we
can
talk
about
today’s
visit.
My
mother
has
a
check
in
today,
which
involves
her
being
put
on
anesthesia
again.
We
were
told
that
she
would
be
on
“twilight”
but
a
little
bit
stronger.
So
although
she
wouldn’t
be
knocked
out
like
a
GA
does,
she’d
still
be
put
under
so
she
had
me
drive
her.
Now,
her
appointment
was
for
9am
and
we
arrived
at
8am.
We
live
24
miles
away
so
you
know
we
left
the
house
around
730am.
Just
for
us
to
arrive
to
check
in
and
they
tell
us
that
her
appointment
was
canceled
and
rescheduled
for
2
PM.
So
not
only
do
they
wait
until
we
arrived
to
let
us
know
that
her
appointment
was
rescheduled
for
5
hours
later.
BUT,
when
we
go
to
the
waiting
room
because
we’re
waiting
to
here
back
from
the
dr.
We’re
told
that
although
her
appointment
was
changed
from
9am
with
twilight
to
2pm
with
general
anesthesia,
she
also
is
not
allowed
to
have
any
guests
Abbas
suggested
that
I,
her
guest,
wait
in
her
vehicle
for
the
next
5+
hours.
Maybe
it’s
just
me
but
I
don’t
think
anyone
should
be
expected
to
drive
themselves
24
miles
after
a
being
brought
up
from
general
anesthesia.
Nor,
do
I
think
it’s
professional
to
cancel
and
reschedule
a
patients
procedure
without
telling
them
until
they
arrive.
Waste
of
gas,
time,
money,
and
my
patience.
5 people found this review helpful 👍