Featured Reviews


Frequently mentioned in reviews: hospital (35) staff (21) care (13) patients (12) nurses (12) doctors (12) Bernard (10) wait (10) pain (9) hours (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Whitney N. 9 months ago on Google • 211 reviews
    I got a chance to use the St Bernard Mobile Clinic Bus today! Mrs Shari Davis, PA-C was amazing! The care and compassion she showed my daughter and I was amazing. She took her took her time giving the evaluation, physical. Asked questions, listened, gave suggestions. She is a gem. You all are blessed to have such a caring woman working for you all.
    5 people found this review helpful 👍

  • 1/5 She P. 1 year ago on Google
    Upon walking up to the receptionist desk, in the pain management department, suite 205, the receptionist picked up her personal phone, pointed it towards the computer where patients are checked in and personal payment info is logged, she snapped a picture of what was on the computer screen. This is how innocent people have to deal with their credit cards being hacked. It isn't always a rough thug on the street stealing someone's purse, clearly, it is also the receptionist at St. Bernards hospital, in the pain management department, suite 205.I complained about it but they did nothing.
    9 people found this review helpful 👍

  • 1/5 Shaunie T. 1 year ago on Google
    If I could zero stars I honestly would the only thing this honestly needs a better staff their slow I'm six weeks pregnant I'd went in twice complaining of really bad pains in my lower abdomen and back. both times they told me nothing was wrong the first visit not to mention nobody wanted to finish their jobs i technically had to keep track of everything myself including the tests they were going to give ... Second visit they didn't even finish seeing me at all drew blood from both arms and I never got the test resultsIn order to even get the right treatment I had to visit another hospital on either visits nobody said anything was wrong not even the ultrasound technician
    8 people found this review helpful 👍

  • 1/5 Sheldon D. 2 years ago on Google
    Saint Bernard hospital I rate them at a negative 5 star. The hospital is not clean, the infection control in the facility is almost non existent. the management staff in the EVS department is a joke. Favoritism, family and friends getting special treatment and not doing their jobs . The management staff is very unprofessional, and oblivious how to run a department. The hospital is constantly running out of cleaning supplies to clean the hospital. The administrative staff is allowing things to continue not just in EVS but in all of the departments such as nursing. This hospital is an insult to the health care system.
    8 people found this review helpful 👍

  • 1/5 Dallas E. 2 years ago on Google
    I was referred to the pain Dr. James Diesfeld by my orthopedic Dr. I walked in to someone smoking marijuana in the elevator. I still tried to push through because of my pain. Got to the office 205 to register and this is a hospital and we are in a pandemic the staff at the window had no mask on. The patients had no mask. Wow this place needs a major investigation on their practices. So sorry people are being subject to this level of health care. If you can avoid this place at all cost. Your heath may depend upon it
    7 people found this review helpful 👍

  • 1/5 Tasha H. 2 years ago on Google
    Beware and Stay away from this hospital!!!! My daughter came in with stomach pain and vomiting and throw up a few times while in the hospital. It’s been 8 hrs and still haven’t seen a dr. The patient advocate is no help, all she did was come down to listen. This hospital is a big joke. It seem like it is just a safe haven for drug addiction and mental illness
    7 people found this review helpful 👍

  • 1/5 Marchanda S. 1 year ago on Google
    I just want to start off with the security staff (the men only ) completely disrespectful to patients I get you already don't want to be there but to show up to your job with that fd up attitude and picking and messing with paitents isn't apart of your job description at all or talking to them crazy. Secondly the staff.... Triage things went smooth with nurse and aid and doctor i met with things were great it's when it came time for the test to be done I never received any of the test I was supposed to be given didn't get to be seen at all after being admitted I wouldn't go back
    7 people found this review helpful 👍

  • 5/5 Sandra T. 1 year ago on Google
    My mom & I have had all our Covid vaccinations & booster shots processed here and Excellent is the word that best describes the Care. The facility has great parking options, the nursing staff was caring and efficient. The Phone registration was easy. Our overall rating is 5 stars & thanks for being available to the Community during this unprecedented time of Crisis.
    5 people found this review helpful 👍

  • 1/5 Sherita J. 1 year ago on Google
    They really don’t deserve any stars. I been sitting here for 3 hours now with a sore neck, throat and my throat is closing and no one knows how much longer I have to wait. The dam nurses are unprofessional and rude.? I would Not recommend this hospital to a dog.
    5 people found this review helpful 👍

  • 1/5 Felicia A. 2 months ago on Google • 9 reviews New
    Believe all the bad reviews you see about this hospital. They need to SHUT this hospital down. Staff are GHETTO, rude, unprofessional and LAZY. I had my mom admitted here for about a week, not once was I able to get in contact with her. The staff would hang up on me, tell me to call later because no one would answer the phone in the department my mom was in. And when they would ask her name and dob, they would say there’s no patient with that name and hang up on me. Like what the hell is this? I will say it again, DO NOT COME HERE AND SHUT THIS CORRUPT HOSPITAL DOWN!!!
    4 people found this review helpful 👍

  • 1/5 Marjorie C. 1 year ago on Google
    Second review...they were going to send my daughter to the wrong place. Lost her for a little bit. Lied about what care was given. How this hospital pass joint comission. Dangerous
    4 people found this review helpful 👍

  • 1/5 Shantai R. 2 years ago on Google
    I sat in that waiting room for 9 hours they register me gave me a x-ray for my knee and then they told me it was going to be a 20 hour wait to see the doctor for slip and fall and after she said that two men start fighting and a good 10 employees came from the back of the ER to watch the fight That is ridiculous. Some of the employees was nice but the major was nasty. My knee is still hurting and I now have to go somewhere to get seen
    4 people found this review helpful 👍

  • 1/5 maiya f. 3 years ago on Google
    Be wait almost 11 hrs I haven’t seen no doctors yet this just crazy
    4 people found this review helpful 👍

  • 1/5 Andrea R. 10 months ago on Google
    I hate I had to give this place the one star I gave them in order to give them a review. We have been here for 2 shift changes, within that time they have only called 4 people to triage. The staff sit around joking and playing as of this place is a playground. More than 30 people have sat here for about 5 hours to only get up and walk out . Their excuse for not calling patients is that the nurses are caught in traffic. State need to come and babysit this place and figure out when no one can do their job. Either the owner Pam Rush don’t know what’s going on here or she doesn’t care . Something must be done!
    4 people found this review helpful 👍

  • 1/5 Antinia H. 1 year ago on Google
    This hospital is horrible the ER wouldn't let two gun wounded patients in because of the cold air coming from the doors so she made them walk around to use the other doors they told her at the door they had both been shot she didn't even get up out her chair but was sitting on facetime
    4 people found this review helpful 👍

  • 1/5 Jennifer S. 3 years ago on Google
    Well i arrived here at St. Bernard Hospital me and my daughter at about 4pm now it's 7pm, my daughter had got a ring stuck on her finger which i couldn't get it off so here we are at St. Bernard, crazy!!! Just to get a ring off🤔🤔 i think they are sucking what they can get from the insurance, having me to wait this long for a ring to get off my daughter finger really??? This Hospital is terrible to me the worse!!!
    3 people found this review helpful 👍

  • 2/5 Misty J. 11 months ago on Google • 17 reviews
    Absolutely awful customer service. I was in need to speak with the anesthesiologist department. It was a very unprofessional experience. The staff member whom referred me to them was even more unprofessional. It came across as someone talking at you instead to you. I am well educated so I can follow basic instructions. The anesthesiologist intake rep overstepped on a topic of my child’s adoption. I assume she felt comfortable because she insured me of her 30+ experience. However, when I had a chance to speak with the actual anesthesiologist, he was pleasant. Which was a breath of fresh air at this facility. This hospital needs a lot of growth. From updating systems to a mychart for patients convenience . To customer service training.
    2 people found this review helpful 👍

  • 1/5 Marie D. 6 months ago on Google • 4 reviews
    Literally the most dehumanizing experience I have ever had the displeasure of dealing with, I had to wait over an hour to see the psychiatrist, then he told me to stop taking shrooms and marijuana because I would become a paranoid schizophrenic, the nurses and doctor couldn't even get my birthday right, and when I went to registration to see if I could change it to my preferred name, and they said that they couldn't do it, I have never had this issue with any hospitals before and I never even want to come back here. I am absolutely disgusted and enraged
    2 people found this review helpful 👍

  • 5/5 Rosa H. 6 months ago on Google • 4 reviews
    I am currently a dental patient of Dr. Forbes at St Bernard’s adult dental clinic. I am fortunate to have such a skilled professional who is also personable and caring. Over the past year, Dr Forbes and her staff have gone beyond their roles as health professionals in showing me guidance and offering comfort and concern at a time when my dental health is failing. As many can attest, losing teeth and transitioning to dentures is mentally, emotionally and physically taxing on an individual. The dental staff at St Bernard Hospital deserves positive recognition and encouragement to continue their good work in a community that is underserved and in need of professional health care.Thank you for all you do. Eternally grateful. Rosa H., Patient
    2 people found this review helpful 👍

  • 4/5 Ann R. 1 year ago on Google
    I give them four stars because took care of my dad in the ICU, like he was a person. Love the ICU nurses, keep up the good work, I thank God that we have a hospital in our community.
    2 people found this review helpful 👍

  • 1/5 angelica b. 1 year ago on Google
    Please pay attention to the reviews . I wish I did . 8-12 hours for a visit in the emergency room. And the lady at the receptionist says this is everyday. Very ridiculous. Been here 3 hours and leaving to go to another hospital.
    2 people found this review helpful 👍

  • 1/5 Eyatta M. 2 years ago on Google
    Soo slow and unorganized! The staff is ghetto and don't communicate! They was chatty and wasn't doing their job. No way I should've been waiting 6 hours just to not have seen anybody! This hospital needs new management or to be close down!
    2 people found this review helpful 👍

  • 1/5 Richard E. 1 month ago on Google • 83 reviews New
    Got hit by a hit and run years ago I was taking to this hospital my care was slowly with a lot of questions... being in so much pain the treatment wasn't as swift as I thought and in the end I got clutches with no way to get home I had no money and they didn't provide bus fare I remember it was a snow storm that evening when I left I had to clutch it home with no help! Hey yo.... thanks a lot St. Bernard Hospital

  • 1/5 B B. 2 months ago on Google • 12 reviews New
    Angela Richmond could use an English class with a side order of spelling. Look up ghetto in the Webster and you will see her picture
    1 person found this review helpful 👍

  • 5/5 T J. 5 months ago on Google • 4 reviews
    Omg it’s the little things, this was an unbiased hospital, With kind hearted nurses. I can’t name all of them But The Nurses they are some really caring women. They will help you here if you need it. God bless.
    1 person found this review helpful 👍

  • 1/5 Michelle 4 months ago on Google • 4 reviews
    They collect funding from Catholic Charities, not the government. Lack of resources for staff and clients is by design. (It’s sadder knowing that money is hugely available, but intentionally withheld) They exploit the states resources through billing Medicaid/Medicare recipients in vulnerable communities without providing treatment for conditions. And they also exploit vulnerable clients seeking mental health treatment. There is sadly sex trafficking within certain departments. (Maintained by staff)
    1 person found this review helpful 👍

  • 1/5 Mariyah P. 11 months ago on Google
    This is one of the worst hospitals I ever been to security & doctors have attitudes worsts then the crazy ppl that come up in there smh never again I don’t recommend
    1 person found this review helpful 👍

  • 1/5 Kam “Da Geeko” M. 1 year ago on Google
    Almost a year ago today, I legally changed my name. When i checked into ER at St. Bernards, all information was given honestly and completely. Upon admission to the hospital, however, they changed my name to my dead name (a birth name that has been changed). No amount of persuading could convince them to stop using a name, which in my case, is toxic. I struggled the last 2 days i was in the hospital (stress-related health issue) due to "toxic name syndrome." A cleaning person came only 1 of the 4 days i was in there. The bathroom floor and floor beneath the bed were very sticky and dirty. Now since I've been released, my pharmacy (which received prescriptions for me) called to inquire if i had changed my name back. I wouldn't recommend this medical facility for anything but a bee sting, perhaps.
    1 person found this review helpful 👍

  • 1/5 Tationa R. 2 years ago on Google
    Terrible experience! Staff was so rude and inconsiderate! On top of that I got laughed at when I stated that I was light headed and felt tingling in my fingers. Mind you, I came in there with chest pains! Terrible , TERRIBLE !!!!!!
    1 person found this review helpful 👍

  • 5/5 Marsha W. 2 years ago on Google
    My experience there today was awesome! My son had an unbearable toothache. He walked into the dentist's office there and was taken care of promptly and professionally while I walked around the corner to have my covid booster. I was very impressed with the cleanliness of the bathrooms and the smooth, efficient service we both received today!
    1 person found this review helpful 👍

  • 1/5 Autumn H. 1 year ago on Google
    They need to be shut down they have bad customer service they don’t tell u about anything that’s going on with u the doctors and nurses yelling at you when all u asking them is I’m okay I still don’t feel good In I went 2 week ago I wish I can give them a zero this is not a good hospital for nobody!!!!
    1 person found this review helpful 👍

  • 5/5 Lyon-Bondye K. 2 years ago on Google
    St. Bernard Hospital has always had a bad rap since as long as I can remember. But yesterday, I can say that I had a decent experience. I was rushed here because my pain killers took longer than usual to kick in. In the ER, it was the same old usual ridiculously long wait time. I was here for round about 5 whole entire hours. From around 11:45am to about 5:30pm. Long story short, I wasn't removed to the waiting area after checking in because my covering. I was very glad that I wasn't removed because I had direct access to ask my wait status. I don't remember the name of the check-in receptionist but she was very polite and professional. Then an RN named Fatima was very kind. She retrieved dry coverings for me when she realized I had none. She was even so nice to put socks on my feet herself. I thought that was very sweet because I could have done it myself, and I didn't ask her to. Fatima remained polite and professional and kept a good spirit even in the environment. I witnessed tension among staff and patients. There were also other staff who didn't have the best attitude. But this is not about them so I won't release their names. I forget the name of the nurse who gave me a shot. I should have declined it because I didn't need it but she was kinda pushy..... Maybe her name was Maria I am not sure. After about 4.5 hours, I guess it was the phone call of my family checking why was I still there, is what made them finally tell the doctor to see me. Finally, got an exam and a prescription then I was out of there about 30mins after that. There was also a female security guard there who was also polite and patient, but I didn't catch her name.
    1 person found this review helpful 👍

  • 1/5 Alondra H. 2 years ago on Google
    Please shut this hospital down everybody here just simply doesn’t care and has no sense of urgency.
    1 person found this review helpful 👍

  • 1/5 Angela R. 5 months ago on Google • 18 reviews
    Dah nurses there sucks they miss treat dah patients they are dah devil they talk to patients any kind of way mentally & emotionally abuse them they need to close down asap Jesus sees everything dah nurses shouldn't bring there problems to work an take it out on dah patients plus they are stilling patients pain medication also my mom was up there an they mistreated her & her husband they finna be slapped wid ah lawsuit dats gonna make there head spin

  • 1/5 Jada H. 2 years ago on Google
    I brought my 4 year old son into the hospital due to him falling and hitting his head on the ground on his way to school we sat in one of the rooms for 4 hours and he was not seen by a doctor at all we where discharged and sent home they way this hospital operators is completely unacceptable this is very poor medical service

  • 1/5 Darkarrow W. 11 months ago on Google
    Doctors spend more time walking and talking to each other rather than taking care of patients in the waiting room. I seen people come in after me check in and leave and I’m still here. I really recommend people not come to this hospital the service is so unprofessional and sad. I’m bout to just go to another hospital cause this is ridiculous.

  • 1/5 Sharon 2 years ago on Google
    The staff is so unprofessional from the doctors on down to the nurses throw the whole hospital away

  • 1/5 The Public L. 6 months ago on Google
    This place is garbage. I tried to get a simple exam.Their doctors address was wrong. They sent me to the wrong room , on the wrong floor. The secretaries are rude. The doctors are rude. This place is ghetto. Do not go here for anything.

  • 1/5 Ashley L. 2 years ago on Google
    Very horrible hospital the ambulance is so horrible they make u feel bad for calling them, then when u get too the hospital u have to wait 6 hrs to just get a prescription even when your in pain

  • 1/5 Aishat A. 9 months ago on Google
    I came in needing a blood transfusion for my anemia since morning. But I didn’t get till very late at night and me. And mother were left in the dark for so long.

  • 4/5 Ada D. 1 year ago on Google
    IV never had a problem coming here ,all my doctors plus staff have been nothen but nice ,now I will say pharmacy are slacking they don't call for refills and they have a problem tryen to figure out with doctors what exactly it is that you need

  • 1/5 Regina T. 10 months ago on Google
    I went there for EkG they gave me pediatric EKG and the lady that did it surely didn't care because she read them and put it envelope and hand to me like It complete for me to have surgery.

  • 1/5 Tony D. 10 months ago on Google
    So made appointment for my special needs son who is trached knowing this they scheduled him. Then I come with his nurse and dentist states need to see antesoglist to see if they could see my son. Then walk outside to other buildings had to register for visit again. Doctor comes and talks wabout couple minutes and say we can't help him. He took critical care which they knew prior to appointment . Was complete waster of time and money scam to bill more.

  • 1/5 Jayme R. 1 year ago on Google
    A black older man died in the ER wait room December 31st, 2020 because of possible negligence from many parties. From my understanding an older black man was brought in by ambulance, was left by EMT without being “checked” in by an ER liaison who was not at her station when I arrived, nor replaced, and should have been returned to her post after discussions with security. HOWEVER, TWO security guards present who cant check you in but described nurses in the back not wanting to do it because it was below their pay grade and then taking names to the back and then never being entered. They are not nurses,doctors,nor CNA’s and can only do so much. The man was responsive when he arrived and then present for a hour plus “slumber”. When the liaison returned, she noticed him with 10 and rushed to him. Asking him his name, checking his pulse, smacking his chest. I was quickly and mildly saying take him to the back take him to the back! He went code blue twice and died! That man was dead when I arrived, prior to the liaison return and while nurses coming in and out calling names.

  • 1/5 Cawana W. 11 months ago on Google
    This Hospital Let a patient walk out from a nursing home that has Apilepsy as well as Alzheimer's Disease Now He's Missing!!!! 05/10/-05/11/2023

  • 1/5 Elvira R. 2 years ago on Google
    Zero stars for this facility, literally the worst hospital I have ever been to. It’s a shame that the head nurse JESSICA was the worst of all making the experience even worst. Rude and unprofessional. Jessica the head nurse needs to get demoted brings the whole team down !

  • 3/5 JZA (unknown a. 1 month ago on Google • 2 reviews New
    Play with me get backdoored he rather let the oppers do it, Don’t get shot on my block cuz St. Bernard ain’t got no trauma unit
    6 people found this review helpful 👍

  • 1/5 Joseph B. 7 months ago on Google • 2 reviews
    Worst hospital in the U S of A.The so called nurse doesn't know how to draw blood without bruising you. The security sits around and gossip all day low budget rent a cops with colored hair that you are supposed to take seriously junkies and bums sleep in the waiting area just freaking horrible
    3 people found this review helpful 👍

  • 2/5 StageYa- 2 months ago on Google • 1 review New
    St.bernard ain’t got no trauma unit🤧
    3 people found this review helpful 👍

  • 1/5 Alyssa W. 3 months ago on Google • 1 review New
    Even if I was on my death bed please DO NOT TAKE ME TO THIS HOSPITAL THEM MF WORSE THEN MOUNT SIANT I N LORETTA put together IAN NEVER SAT IN NO DAMN EMERGENCY ROOM FOR 15 HOURS PREGNANT N CAN BARELY WALK SOMETHING CAN BE HAPPENING TO MY BABY AND THEY WILL STILL HAVE YOU SITTING WAITING VERY UNPROFESSIONAL Setting SEEMS LIKE THEY CARE MORE FOR THE CRACKHEADS than the others!!
    2 people found this review helpful 👍

  • 1/5 Jaylen B. 2 months ago on Google • 1 review New
    I been here since 2:24 and it finna be 12 hour’s since i been here they don’t have no doctors im pregnant all they keep saying it you have to wait to see and doctors before you leave if y’all didn’t have help why wouldn’t yall shut it down my body hurts you can’t even get no medicine close CLOSE IT DOWN TO MANNY PEOPLE IS COMPLAINING AND THEY ARE LETTING PEOPLE DIE SHUT IT DOWN
    1 person found this review helpful 👍

  • 3/5 King S. 1 month ago on Google • 2 reviews New
    “Don’t get shot on my block, St. Bernard ain’t got a trauma unit” ❤️‍🩹 - lil Durk - old days
    1 person found this review helpful 👍

  • 5/5 Diego luna M. 1 month ago on Google • 2 reviews New
    Excellent attention from your staff and excellent doctors


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