Was a member here for a year and it worked well. Cancelled because I moved, right there in the office, was told it’d be processed immediately. And yet they just continue to charge me. I even had to cancel that credit card (unrelated) and they STILL found a way to charge the replacement card the next month even though I never gave them the info, which I didn’t even know was possible. They never answer the phone or email (as one of the owners proudly told me way back when I signed up) so I had to come all the way back in to even address this. I did that, but since I came after their office hours, they wrote my name on a post-it and said “it’ll be taken care of in the morning,” which is exactly what I was told when I first cancelled. If anything changes here I’ll update this review, but these are unacceptable business practices. If you like your credit card being taken for a ride, this might just be the gym for you.

I really really like this gym. I love how clean it is and it feels good - good lighting and clean. It makes you maybe enjoy working out. With the small amount of space, they set it up well, but I do wish there was more room for free weights and self aerobics. The single room gets a little awkward when there are more than two people in there. Also, there is never a good time to play a video with other people wanting to use the room as well. I try to avoid peak hours because some people will hog the weight machine for an hour - If you do that, you're golden! Staff & ownership here is really accommodating - never had a problem.

Place is small but at prime location. Tidy, all equipments are running and has almost all the things needed. However, few more equipments are required but I guess they don't have much space.

Dropped in for a week and had such a pleasant experience! The staff and coaches were super friendly, and the members were really welcoming. It’s a great place with great people!

This is by far the best deal in the city when it comes to gyms. I've been a member for just over a year now and have nothing but good things to say about this place. The equipment is all brand new, the facilities are always clean and the owners and personal trainers are very friendly. The gym is never crowded, even on peak hours. There are always open treadmills and I've never had to wait for a machine.

Small, not too crowded, has the basics for stength and cardio. Studio area is almost always open for stretching, core work etc. Polite staff. Clean dressing room/bathroom.

I live in the building, so membership is included in the rent . However I'm considering looking for a new gym nearby for the following reasons : 1. It's super cramped inside. They stuffed a bunch of equipment in there , so you are constantly bumping into machines , walls , and people. 2. They removed the safety catches from the squat rack in order to 'save space'. 3. Many of the other people at the gym will complain to the gym manager or glare at you if you are on equipment they want instead of politely asking you how long you will be . This is not the case for all of the people , but it is the majority it seems. Other than these things , it's a clean place with relatively new equipment .

Customer service is non existent, no one is ever available to answer phones during "staffed-hours." After cancelling my membership three months ago I am still being charged monthy. Snap fitness will not return calls or emails.

Quick, easy, efficient workouts. I wish they had more barbell racks, but overall great experience here. Between 5-7 PM on weekdays gets a little crowded, however, that is to be expected. Dan and staff do a great job keeping a clean gym. I'm excited for some of the updates they are going to be making.

Great convenient work out faculty! Trainers are nothing but helpful and friendly. I've only had good experiences with this Snap Fitness location. Fully recommend.

Great gym. Not only is it super clean and organized, but all of the patrons take good care of the equipment and make sure to put back weights where they belong.

This is a great little gym in the city, perfect for those of us who want a good selection of weights and equipment. Happy to have found it!

Adequate gym. Never too crowded. 24hr access is very convenient. Locker room amenities are very limited. Playlist is horrible, lol.

Great price for 1212 residents, plenty of machines, weights, and cardio. Never too packed

The workout space is fantastic but its the people and community that make this place special. All of the coaches go the extra mile to help athletes achieve their performance and fitness goals.

Love the atmosphere...

Never staff on site. Equipment is filthy and often broken. Mold in the showers. I think they gave up on this place years ago, there’s no oversight by management. GO ELSEWHERE! There’s a sleek FFC right around the corner!

The programming is consistently challenging, and I have seen some of my biggest gains in the shortest time here

Good range of well-kept machines, great staff and reasonable pricing for residents

Convenient location. Staff is always friendly and it never jam packed so that you dont get to use the machines

Great gym! Friendly staff and clientele, reasonable rates and extended hours - pretty much everything you could ask for.

Great gym with a great community! I've been working with Jalen as my trainer, and our sessions have been so helpful -- Jalen gives very detailed advice about form which has helped me get way more out of each exercise, and he can always tell exactly how much I'm able to do in order to tailor the workouts to the perfect level of challenge. The workouts are always fun and energizing as well!

Clean facilities, easy parking. Very well run with great staff.

Best deal in town , nice clean gym I only go every morning so not busy . The staff are excellent and they’re a lot of different machines . Great location and lots of parking not a better value in the area.

Best gym ever! All the tools and equipment you need for any workout you want to do.

Snap Fitness is one of the most affordable workout facilities in the South Loop if you aren't fortunate enough to have a gym in your building. The owners are extremely friendly and always welcome you with a smile. It is a smaller facility, but surprisingly it doesn't get too crowded even during peak gym hours where you'd have to wait in line for a machine at any other gym.

Great gym! Love the staff and trainers. This gym immaculate, always clean, very nice equipment.

nice place, good people. A hot tub so beautiful and hot you would want to bring a date. ;-)

I love the hours and equipment

The space is small but clean. Good lighting. The main issue is with management. They are friendly but for some reason they have reduced the number of machines by about a quarter. Also, the newer machines are significantly less functional than their predecessors. For example: they recently got all new benches. However, they got rid of (and didn't replace) their only decline bench. If live in the building it is worth the ($0) price but it has me seriously thinking about finding a new gym.

Very small space for the amount of people that use the gym. Love that it has showers and was very clean. Equipment options were a bit slim and really need a decline bench. I go work out at 5:00 am and this place is packed at that time. Need to wait a while to use some of the equipment. Though its way closer for my work, I'll keep going to the one off of Irving for now.

Great group of owners and trainers

great place and this can help athletes achieve their performance and fitness goals.

If only they had bigger lockers, and the showers are always out of shampoo so I bought my own. They do have a good amount of equipment to get a good workout.

Great spot, open 24 hours, always clean and usually not overly crowded, never have to wait for machines or treadmills

This gym is very well run, has a great staff and good atmosphere.

Great coaches! Welcoming and supportive environment from the owner and staff. Bodybuilders, power lifters, cross fitters, young and old athletes, beginning or seasoned fitness experience....you get a combo of all.

I had an annual membership while living in the 1212 Michigan building. And due to COVID-19 I was unable to use this gym or utilize my membership for months. I inquired about receiving credit for the time I was unable to utilize my membership, and received nothing. You would expect a business to be more humane, during these unprecedented times. All I asked for was the few months, that I had already paid for, with my annual membership, to be reimbursed. Oh well there loss, not mine.

Did personal training with Jalen — An exceptionally talented coach and a personable listener! I have nothing but good things to say about this gym.

JALEN LEWIS!!💪💪ive been a member here since February’23. I am 58 and was injured in January ‘22. Had two pins put in my knee. 8 months of therapy. I was able to do minimal workouts. I was broken mentally and physically. Then I met Jalen. He has brought me back to where I can do squats and lunges without concern for my knee. I am stronger and confident thanks to his training and knowledge!!! Strongly recommend his service if u looking for results.

I am reading all the great review and totally agree. This place is very good. Facility and management really great. And they do it all so you will succeed.