Nice gym, and lovely staff, especially this location. I would give 5 stars, but I want prospective members to know that their corporate policy for merchant billing is to designate gym membership dues as "Health Services". This practice is seemingly intentionally designed to avoid credit card fees, the result of which effectively passes on typical business costs to the customer. A more honest and relevant code would be "gym membership" or "fitness center", neither of which FFC considers itself in official transactions. This petty dishonesty deserves illumination. It is an expensive membership, and their corporate office goes out of their way to prevent you from receiving cash back for it from your bank.

Large gym with several machines and weights. Interesting that they have a children's area as well. Not as clean as the Gold Coast location, but seems decent enough. It's right next to the El so is a convenient location. Advice for joining: based on the negative reviews about pushy sales tactics, you should join at another location because I don't think they all operate that way. And then after you join elsewhere in a more pleasant environment, go to this gym if it's more convenient for you.

This gym is the horror story you hear your friends talk about. The staff is pushy to try to make a sale. They will call and harass you over and over again even after you ask them to stop. Won't give you prices until you sign paperwork. The worst part is that it is VERY expensive here compared to other gyms in the area. If you are going to pay more you should get more. Unfortunately not. Stay away from this place if possible until they fix their practices.

** steam room ** steam room ** steam room For Pete’s sake guys, please FIX your steam room. I’ve been here 9 months and it is a non-stop issue. Everything else is fine at this gym. Staff is good, they keep it clean, average equipment but man, I’ve complained about the poor steam room quality/ function/ smell to everyone at the front desk. All I hear is “they are working on it”. But seriously, for 9 months? I’m paying monthly $95 for a service that I was sold on when I signed up. The management wants to partially reimburse me? I’ll update this post when I hear back. UPDATE: I wrote an email to this location' s manager as advised by the "owner". It has been 2 months. Still waiting. These courtesy PR replies, I tell you.

I love the FFC chain of fitness centers in the Chicago area. I've gone to several and the experience is always the same... clean very clean, great equipment, amazing staff, and top notch trainers! FFC South Loop is incredible! It's a friendly environment where the staff makes you feel welcome and they go the extra mile to assist you in any way! The club is light, bright and easy to navigate. I love how things are alway changing... new classes, new equipment, and from time to time they rearrange the floor! It's always a great experience to workout! Also, I feel safe as they take the COVID guidelines very serious as you don't see members or staff with their masks down! I highly recommend FFC! You will not be disappointed!

Clean facilities, friendly staff, open early/late, updated equipment. All things needed for a great workout.

Membership staff tends to feel like I'm talking to a used car dealership salesman; up-selling with a hint of smoke and mirrors. A lot of features in this car, but you can't just buy the standard. For the minimal price, you will not feel like you are getting the maximum return at this Southloop FFC location. But regardless of the negative reviews, they have an amazing location with only one real competitor within walking distance.

Their hot water is not hot.

This is the first larger gym I have ever belonged to that I have thoroughly enjoyed. I have been so impressed with everything: the cleanliness, the organization, the transparency, the community, staff, trainers, equipment, spa - you name it. I joined FFC earlier in the year to get in shape for my wedding and holy smokes did they deliver. Major props to Christian for being super motivating and knowledgable. My back looked amazing in my wedding dress. The machines are always clean and they have a great range of high quality equipment. The locker rooms are so clean and always have great amenities. I have seen Alyssa for a massage several times, and she is phenomenal, probably the best I've ever seen. Not only is she incredibly kind and thoughtful, but she is so knowledgable and intentional in her massages. Also, Sherry (the manager) and Matt who helped sign me up are super great and not at all like the painfully aggressive salesman you often meet at the gym. If you are looking for a gym with flexibility and you're in the neighborhood, I highly recommend FFC South Loop.

Never crowded. Good equipment. Ideal location. Nobody interrupts me ever. Members are serious about working out here.

Great hygiene practices, great staff always willing to go the extra 5 miles

The facility itself is nice, but a few staff members think they're above the members, and it shows. Otherwise, I work out there just fine. Great equipment

I love the staff here and the gym is great. Main benefits: It’s busy but not packed, I can get the equipment and space needed for squat, deadlift, etc. without having to queue for 30min Clean facilities and as I mentioned awesome team who always greet me with a smile on their face Location is close to home so it’s win for me in convenience They’ve won me over.

This gym is clean and nice to work out in at any time of the day!

We are so happy we are members of FFC. It is the best gym in the South Loop neighborhood. Amazing staff goes out of its way to make sure every fitness member is happy and satisfied; Incredible General Manager Sherry, who treats every single customer with respect and as a friend; Personal Trainers make sure everyone is welcomed to the gym grounds... I can keep going nonstop. Thank you so much guy for making our fitness experience so delightful! Highly recommended to everyone!

I toured this location today and had the absolute pleasure of meeting Stephanie, who gave me a stellar introduction to the club. She was exceedingly friendly and helpful and helped me with a number of membership and location related questions. The club itself is well equiped and meticulously cleaned. I wouldn't hesitate to recommend this gym to anyone to check out. Lastly, shout out again to Stephanie for a fantastic experience today!

I was a member of this gym for three years. Staff and facilities were excellent with plenty of space for lifting at cardio. They validate parking and the garage is right upstairs. For what it's worth, the membership group is likewise super helpful. There was none of the typical cancellation runaround when I had to move. Shout out to Eli for your assistance

The best gym I have ever belonged to! The machines are always in perfect condition, the staff and trainers are experts at their craft, and the place is always impeccably clean. Thanks for the wonderful service. You have a lifelong member in me!

This morning I had a workout with PT Brad Parks, and it was great. He gave clear instructions while being attentive and encouraging - and helped me push myself more than I would have done if I'd been working out on my own. His enthusiasm made the workout fun, and I would recommend him to others who may feel like a newbie to the weights section (like I did), and want to feel more confident in knowing how to use the equipment properly!

Not too crowded, we'll maintained machines and helpful staff. Although the 24h pass is pretty expensive (30$), if you go there on two succeeding days it's worth it!

Their automatic payment system is totally a scam..nothing is refundable..Be aware of the Private training session, even u r not scheduled any of PT, u still get charged no reason..and not be able to get “refunded”..

Is a nice gym and very clean with friendly staff. Only reason I can't give it 5 stars is due to their limited hours. They close too early specially on weekends. Hard to make it many times due to the hours

Love this place! I’ve been a member for two years, facility is very clean, the staff is super nice and pricing is very reasonable for a gym of this caliber. This location is also taking all of the precautions necessary for COVID.

My husband and I joined FFC 1 week before stay at home orders were put in place. Our first week experience at the gym confirmed we made the right decision to pay a little bit more and move from Xsport to FFC. When the gym reopened they made sure to follow proper CDC guidelines and also the govenors orders. Our first day back reconfirmed our decision to move gyms. The front desk staff introduced the new safety measures the club was taking and made us feel very comfortable with how they are navigating this pandemic. The gym is very clean, they have extra staff cleaning equipment throughout the day and everyone gets their own cleaning solution they can use to clean their equipment. We love this gym and couldn't be happier with the staff and the management!

Amazing staff - Sherry and Crystal are the best! Super clean gym, never too crowded

Great! Not crowded, clean, knowledgeable staff and every member gets their own personal cleaning solution bottle for their workout!

Nazha is an awesome spin instructor. I attend her classes on Friday and Sunday mornings. Love 'em!!

I have been a member of south loop FFC for over ten years. I really like the cleanse of this club and staffs of FFC are so friendly. Since I love group classes. So I attended most of the group classes. They are wonderful and instructors are friendly, attentive and helpful. Thank you FFC .

Matt, one of the representatives at FFC - South Loop, is a cool dude who will take the time to understand your fitness goals and will not pressure you into joining. Matt really wants to see if FFC-South Loop is a good fit. Thank you Matt!

Honestly it’s the best you are going to get around. Gym is extremely clean, staff is very friendly. I love that is super spacious and people that go there have good manners. Def recommend.

Great gym - very clean, nice staff, great equipment, and great value for membership price.

It is good very clean and sanitary

Such a great community! Very welcoming. Super clean gym, not too crowded during peak hours. Also very knowledgeable and friendly professional trainer staff. My wife and I used our complimentary personal training sessions on their Pilates studio (full equipment) and we loved it. Great balance of group classes and weight lifting.

The staff were jerks

The have been continuously making additions and upgrades to equipment and the space throughout the years. Great staff and trainers! (Natalie is awesome)

I am a beginners level weight lifter who decided to try out FFC South Loop's Personal Training service in order to get a solid jump start. I happened to choose Devin Hartman as my trainer and words really cannot describe how happy I am with my decision. Over the last 3 months, Devin has not only helped me with building an effective workout and dietary nutrition plan, motivation to get the most out of every workout and anatomy education in regards to the detailed benefits of each and every workout... but he has done it all with a charismatic and uplifting personality. Devin helped me actually start LOOKING FORWARD to hitting the gym (which was no small feat) and he effectively removed the mystery and uncertainty that was attached to the idea of working out by simplifying his approach and tailoring a workout plan specifically for my body type and experience level. And most importantly... HE PRODUCED RESULTS! I am already getting bigger, stronger and more defined. Devin clearly has a passion for fitness and helping others achieve their goals. I HIGHLY recommend him to ANYONE looking to change their body. You will not be disappointed. The rest of the FFC staff is great as well!

Reopening was done the right way. My favorite gym so far!

Over priced for what it was.

My trainer, Devin Hartman and I have been working together for almost two months now. I am extremely impressed with my results thus far. He’s very knowledgeable on all the different types of workout routines but also keeps me informed about what I should and shouldn’t be eating. Eat, train and grow is his motto and I’ve been doing exactly that. I’m very pleased!

Very clean facilities, super friendly staff, and plenty of equipment.

Nice facility but pretty sure I dropped a 20 when I signed up for my membership, staff says No but ... im out $20 coming in to check the place out - bad experience

Friendly staff, very clean and always able to get a good workout!

I love the variety and challenge of each workout. I feel special afterwards. Superb!!

Good gym for a fair price. Rarely too busy. Best overall Package in South Loop Imo

I joined FFC because my favorite trainer in the world, Devin Hartman, recently started working here. I have been training with Devin for 4 months. I seriously can't recommend him enough. I have lost over 20 pounds and gained so much more from my time with Devin. He pushes you and challenges you all while making the workout fun. If you are on a journey to get healthy, gain some muscle or looking for a change in your normal workout routine, don't look any farther, Devin is the absolute best personal trainer! The gym is great too! It's clean, has all the equipment you need for a successful workout and a friendly staff! My daughter especially loves the childcare at South Loop location.

1 of the best gyms I've been associated with since living in Chicago.

Gym and staff are great except for the arrogant, judgmental, meathead that works the front desk weeknights. Dude needs to get off his pedestal and learn a thing or two about customer service. Muscles will only get you so far princess. The rest of the front desk staff are lovely!

Always clean and the equipment I want to use, no matter the time of day, is readily available. The staff is very friendly and the GM is the best. Can’t recommend the gym enough.

Great FFC club. Not overbearing like other mega-health clubs thus providing more personalized service. Excellent staff and great customer service! Facilities are very clean which is a must for me !

Good gym overall with nice equipment, and the staff are excellent. Monthly/yearly price might be the final deciding factor.

FFC is the best franchise gym in the Chicago area that I've been a member of. Locks are built into the lockers, staff is friendly, equipment is sufficient, steam room is relaxing, and their space is clean. Thank you.

The greatest gym in chicago. A home away from home. The only place where you can count on reliable staff and equipment to help reach your potential.

I joined FFC about 3 months ago and I’ve nothing but positive things to say about this gym. The staff are great and courteous, the place is super clean and I’ve been working with an outstanding trainer from the time I joined. Devin Hartman is extremely professional, polite and he is really good about trying to understand what your goals are for each workout. I am a very busy person and often times I am very tired by the time I make it to the gym, but Devin is extremely good about sensing what your energy levels are that day and giving you a workout that will be challenging but still fun. Above all he wants you to stay motivated and enjoy every step of your fitness journey. I highly recommend him!!! Trust me, he will make you work hard but you’ll start seeing results super fast and that will only keep you encouraged!

I joined FFC South Loop about a month ago when I moved to Chicago. I joined the gym so I could lose weight and gain muscle mass. In order for me to achieve these goals, I signed up to work out with a personal trainer twice a week. I started personal training with Devin Hartman my first week at the gym. I can already tell that I am slimming down and becoming stronger! Devin has been a great trainer to work with. He is on time and always happy when I show up for my sessions. I like that Devin is able to keep me motivated during the hour long session. He is consistently changing up my workouts with new exercises, throwing out inspirational quotes when we train (especially when I start to complain and get tired), and he also makes sure that I am pushing myself every day I am in the gym working out without him. When I am at the gym training without Devin, I have a personalized plan to reference that Devin created just for me. This plan is awesome! It explains what I need to do and it even includes pictures to show me how to do the exercises. Devin also holds me accountable by having me track my food calories every day. Overall training with Devin has been great and I would recommend him to anyone who is looking to start training with a personal trainer.

I am relatively new to FFC but have loved my experience so far. Facilities are clean and there are great classes offered each day. The personal training has been my favorite aspect so far. I’ve been working with Brad Parks a few weeks now and truly feel the investment that he has in helpin me to reach my fitness goals.

Been a member for six years. It's overcrowded almost all the time, mostly with multiple trainers taking over every area. Group fitness classes are hit or miss. They schedule a lot of things at inconvenient times for people who work. The locker rooms were recently remodeled but I'm not sure what was done. There is only one hand dryer for at least 5 sinks and they don't provide paper towels. The manager is responsive and nice but nothing really changes for the better. Now they have put heart rate screens all over the club, including classrooms. They are distracting and run the same ads over and over and over. A trip here is anything but relaxing.

The management were closed minded and ageist against the younger members.