I've been coming to CFX Pulaski for over a month. I moved here from Sarasota FL and I've been looking for a good gym. I thought I had found it. I always come after 9 p.m. when the gym is less crowded. But even then, the gym is getting over run by teenagers who are obviously not there to work out. They sit on the machines. Talking with their friends for 20-30 minutes. Without even using the machines. I will ask them if they are using it and they reply, yes we're using it. I can't speak for the rest of your customers, but I come to the gym to work out. Im focused. And the environment in your gym isn't allowing for that. Please, check your cameras and see the problem. Maybe set up some rules and/or guidelines to make it more fair to your customers who are actually coming to use the equipment properly. I thank you in advance for your help in this matter. Sincerely, Orlando Campos

The staff is nice, but the problem I have is the people at the gym are on their phones while on the machine/ benches. The weights aren’t reracked, you also have people talking a lot/ clowning around, and on the phones more than working out. It’s ridiculous seeing people on their phones while you’re at a gym supposedly working out.

Its hard to take this gym serious. People sit on the machines and just chill. you have to wait for them to to take selfies and play on their phone before they get up and finish. Guys take up 2-3 machines at a time but only really work on one at the busiest time of the day. Nobody re-racks the weights, its like kiddy hour. No gym etiquette. Used to be my favorite gym very disappointed. Staff is nice.

Have been coming to this gym for years best customer service and staff is very helpful, gym is always clean and best equipment! Amazing environment! They are currently remodeling and I can tell you this gym is going to be a top tier gym! Best gym in the area!

All the major machines need to get fix it, mostly all the machines are out of order from more than a month I don't understand why don't they fix it. Very unsafe and bad customer service I've ever seen in any gym.

I was excited to see a gym open near my home. Leon, the manager there is very friendly and encouraging. He has a wonderful staff of friendly faces. After a few months of contemplating personal training I approached Dina who at first looked intimidating and I wasn’t sure I was ready for the challenge. It turned out to be one of the best experiences and she got me into the best shape of my life. Wish I can say I kept it up on my own but she is still there willing and ready to encourage me and hold me accountable in her honest, tough but kind manner. I’ve started working out again. I’m so appreciative to her and the other personal trainers who have helped me either one on one or in their excellent weight’s and boxing classes. Thank you Leon and all your charter staff for your friendly service to me , my family and our community.

This gym is a joke, the reps are useless and when you want to cancel they dont seem to do it. I had to file a formal complaint.

I started my fitness journey in this gym on July 27, 2021. By far it’s been nothing but a great experience during this new process of mine; from the personal trainers, to the staff and managers. I have to also include the individuals who show up everyday and do what they must to better themselves.

Wish male/female staff are constantly cleaning male/female washrooms/ locker rooms and an employee always at the desk. 3 of the stair masters don’t work and half the treadmills have broken plastic on the handles and treadmills sometimes stop when your using them. Honestly just buy new machines all the gym equipment feels pre owned and on their last leg especially paying $16.00 a month it’s like what do they do with all money it can’t all be going to utilities

Too many handsome, spiffy, hot men. You’re definitely gonna leave the building with a pump, Im not talking bout chest.

I like what this gym could be. They have all the equipment I need, and there's lots of space. Not too crowded when I'm here. The problem is there is so much maintenance needed. Everything is falling into disrepair and of only there was some regular maintenance on things it would be great. Could be cleaner too, but that's not as big of a deal as equipment slowly becoming unusable.

I've been coming to this location since it opened. I find the staff to be courteous kind and knowledgeable. Leon the manager leads well with a group of employees who give a smile and can be very motivating. The gym is fairly clean. People are welcome here. I'm glad I'm a member.

Absolutely love this location! Have been training with Baylee for a while now and she really takes care of her trainers and staff. Love the energy her and Leon create in the atmosphere. Would definitely recommend training at Pulaski!

I’ve been coming to charter since last October to start my weight loss journey, within that time frame the staff has done an amazing job at greeting not just me but everyone else that walks through that door. I once had a question about one of the machines and I asked one of the staff members & they didn't hesitate to help me! Overall the staff is great and they do a good job at making sure everyone’s welcomed and that the gym is kept cleaned, which it is.

Not only have I been working out at CFX for years but now I’m a trainer for CFX! I absolutely love the management, most comprehensive and most supportive people. The staff is great! And finally, the atmosphere is astounding. I love 54th and Pulaski!

Was visiting this location while I was in town from TN. Baylee and Leon were so welcoming. Leon gave me a fantastic tour as well as received a complementary training session from Baylee who was extremely professional and nice . If you’re ever in town I recommend you visit this location . Ask for Baylee and she will definitely take care of you . 10/10 recommend

I left ESPORTA and found this gem of a gym in the neighborhood. Baylee was very welcoming and helpful my first day there. The gym has everything you need. I definitely recommend CFX on 54th.

Staff is nice, but management isn’t fair to their employees. I can’t imagine supporting a gym that treats trainers like scums while they keep all the money to themselves. Shameful location with a scammy way of internal operations. Talk about a pyramid scheme.

If I could give more stars, I would. To start off as a mom of two and currently pregnant again, cleanliness is something I pay incredible attention to and this gym certainly meets ALL of those criteria’s. Equipment is always sanitized, bathroom always smells fresh & I never find trash in there, towels are always there when you need one, etc. I came in one day to find staff moving equipment and cleaning under it- talk about paying attention to detail!!! Staff is always attentive to questions I may have about training, equipment, billing, hours- it’s always nice to see & have those friendly faces to help out! I have the $26 all access , this includes 24 access which helps this mama out A TON. Leon and Baylee run this establishment and all I can say is - they mean business and run an absolute TIGHT ship. Which I certainly appreciate ,I’ve been to almost every gym in the Chicagoland/suburb area trying to fit my needs of a crazy schedule and this gym has met every point on my check list. I cannot thank them enough for all they do at this gym. Being a full time mom is already hard enough, but they make my hour of free time a true vacation from home! When entering the gym I was nervous for what I might experience, but on my first day there Baylee had given me a full tour and introduced me to some trainers that were on staff that day and I never felt so at home & at ease!!!!!! Their staff always helps me out WHENEVER I need help and this speaks the highest levels of respect to me. Kudos to CFX on Pulaski!!! This mom has gotten back into shape after two kids and their trainers are helping me STAY in shape through this pregnancy! Like I mention, if I could give more stars, I would!!!!!!!!!!!!

One of the better Charter Fitness locations. Ample parking, can always find a machine available for a workout and the place is relatively clean.

Over a month being here and it's a pretty good gym idk why people don't like this gym that much

If you have pre existing medical conditions and/or have not been vaccinated, I caution you to be careful coming here to workout. You could be in danger of possibly contracting covid 19. On March 12th, 2021, roughly 2pm, I began my workout, and there were two people standing up talking for a good 15 mins or so, neither wearing a mask, even though there are signs posted stating masks are mandatory. I told the "supervisor" and he said he would go and talk to them. He never did. The janitor just happened to be walking by, so I asked him if there was any other supervisor or manager on the premises. He told me there was not. I told him the reason why I was asking, and pointed out the unmasked guest who was still there and working out. Thankfully, the janitor told that guest that he must wear a mask. It's disappointing that the so called supervisor flat out lied. Instead of following through with my complaint, he kept eating his lunch.

This gym has lots of equipment and a lots of room to exercise, very clean inside

It's a good gym if you just take care of your billing on time and dont have to get a hold of someone there. Its open 24/7, so in my opinion, I would rather call them 6 times If I forget to change the card on my billing than have limited hours especially that my job does require my attention 24/7 as well so hourly flexibility is a sale point. Its clean enough for the area its in, and they do offer desinfecting spray and towels. Verity of machines and weights, but bring your own clips if you use barbells in your workout.

The place and equipment are okay. I like the vibe the gym gives, maybe just a little bit better cleaningness besides that for the price is a top 4/5

Never clean. No toilet paper in men’s restroom. Lockers don’t work. Never any soap. Broken or old equipment. Benches are old Bars are bent

León has been extremely helpful with my experience at CFX. He has helped me various times when I had trouble with door access as well as confusion with workout equipment. I recommend this gym.

The staff is so nice 😊 i love the gym. The bathrooms though are really dirty and it smells bad

Ordered for pick up an online special $10 for 8 pcs of chicken dark meat 4 thighs & and 4 legs an order of their gravy and an order of fries the legs were so small I've seen chicken wings bigger $1.69 for the gravy it wasn't even a cup full and the fries I didn't care for them I don't think I will order from the again I'll have to go to Popeye's farther from me KFC is 4 blocks from my house I know things are not doing so good right now but for $17 I think I should get food worth paying for and they seal the bag that you can't even open it to check the order. dissatisfied and disappointed are the words to hungry to take the order back

Baylee & Leon are always greeting everyone at the front desk. Very welcoming gym

Baylee is very helpful with my workouts. She does a great job taking care of the members

Its pretty good clean place. Kinda weird wearing a mask while lifting weights but its not too bad. I like it. I recommend this location.

This gym is awesome! I had 3 months of training with Armando he is a great teacher and motivator!

This gym is the best ever. It is clean, organized, and has the best staff. I was 500 lbs before I started coming here. Thanks to everyone here (shout out to Bailey, Leon, Ladis, and George) I lost 200+ lbs.

Great place but the only issue I have is last night at 3:50ish am a member let three other individuals in where they were just goofing off. There should be a more strict policy on letting others in especially this late. Ruined the vibe

The manager and trainers Vami & Dina of this location are GREAT!

This gym is cool, but beware of the people that think it’s ok to hog a rack for an hour and socialize for 20 minutes in between sets.

David and Kathy are two great people, always looking out for others and making the gym a better place. Two great employees who care about others.

Don’t have a membership? Don’t you worry! Someone will let you in! I do not own a membership but have always somehow managed to get inside this location . Whoever is running this place needs to take more responsibility on running this business. Gym is so filthy and so dusty . Half of the machines are either broken , worned out or just dirty. I posted on here a while back showcasing blood on their punching bag . BLOOD. And I also documented pictures of the facility dirty not to mention the bathroom filled with dust and urine stains from DAYS ago. This location has really gone downhill . All my pictures have been reported or taken down I wish the manager or whoever is running this place would take the feedback and use it for the better rather than deleting and ignoring feedback from loyal members on here! I will be making a visit to this CFX again and will also be documenting an update on this location.

Breath of fresh air. Decided to start coming here today after being discouraged with Ford city. So far so good. My only issues are the bathroom and overall gym can do some tidying up. Especially the bathroom! The bathroom needs some TLC!! if they get the cleaning down pat this place will be a solid 5/5. I still have some discovering to do so let's see what happens.

*TRIPLE CHECK THAT YOUR SUBSCRIPTION IS CANCELED* I came to this gym in 2022 and canceled IN person once I decided to leave this place, signed the cancellation. I never checked if it went through because I signed with my signature and went in person so I didn’t think too much of it. Tell me why I check my credit score report 11/2023 and it DROPPED due to the employees at that time didn’t cancel the subscription properly when I went to cancel it. So now my credit is damaged and I had to pay a sum amount to for DELINQUENCY?? I tried to dispute it but failed due to not having proof. Insane how lack of training can do so much damage. Learning lesson: Make sure that you have proof via email that your subscription is canceled.