1/5 Alicia G. 1 year ago on Google
I
have
waited
to
write
this
review
because
I
was
told
a
manager
would
reach
out
and
they
haven't.
The
latest
incident
occurred
this
past
Saturday
.
First,
I
would
never
recommend
this
restaurant
to
anyone.
They
are
incapable
of
fulfilling
simple
orders.
Management
clearly
does
not
care
because
this
has
been
going
on
for
months.
My
orders
have
progressed
to
being
as
simple
as
possible.
I
was
determined
to
give
this
restaurant
a
fair
chance.
My
first
order
was
for
my
coworker's
who
just
wanted
bagels
and
drinks.
The
order
was
3
plain
bagels,
juice,
and
coffee.
As
the
food
was
being
prepared
by
the
barista,
the
toaster
burns
a
bagel
they
show
the
cashier.
Not
a
big
deal.
However,
once
I
returned
to
the
office
and
began
passing
out
bagels.
We
were
given
two
plain
bagels,
a
half
of
a
plain
bagel
(bottom)
and
half
of
a
wheat
bagel
(bottom).
The
restaurant
was
called
and
they
said
they
would
give
us
a
"new"
bagel.....As
this
point
my
coworkers
refuse
to
do
any
further
business
with
this
place
(which
was
very
smart)!
My
next
two
orders
were
placed
by
app.
I
simplified
each
order
because
I
continued
to
not
receive
the
correct
products.
My
fourth
order
was
for
three
bagels.
When
I
picked
up
the
order
I
opened
it
in
the
store
to
check
for
the
correct
products.
One
of
the
bagels
has
large
growths
of
mold
all
over
(impossible
to
miss).
I
request
a
manager
and
showed
them
the
bagel.
I
asked
if
the
other
bagels
came
from
the
same
place/bag
as
the
mold
one.
I
was
told
by
the
cashier
they
were
fine.
It
wasn't
until
I
verbally
asked
for
bagels
in
a
fresher
bag,
that
I
was
given
a
new
set
of
bagels.
Management
reached
out.
Apologizing
and
issuing
a
gift
card
and
was
reassured
this
would
not
happen
again.
Saturday,
I
had
a
friend
visiting
who
loves
bagels.
Being
an
idiot
I
placed
an
order
with
Everybody's
Coffee.
My
order
was
two
plain
bagels
and
a
juice.
When
we
open
our
order
it
was
two
sesame
seed
bagels,
which
of
course
was
a
food
my
friend
had
a
sensitivity
too.
I
returned
the
bagels
and
requested
my
money
back.
I
was
told
a
manger
would
reach
out.
They
haven't.
Please
do
not
do
business
here.
They
clearly
do
not
care
about
their
customers
and
have
not
intent
to
change
that.