2/5 Leah S. 7 years ago on Google
The
museum
itself
was
great.
We
took
a
group
of
residents
from
my
assisted
living
community
to
the
museum
and
they
thoroughly
enjoyed
the
collection.
However,
our
initial
experience
was
stressful
and
rude.
I
had
researched
the
museum
on
their
website
to
make
sure
a
private
tour
was
not
necessary
and
that
a
private
tour
did
not
need
to
be
set
up
for
a
group
(we
had
7
people).
The
website
said
such
tours
were
available
but
not
that
it
was
necessary.
So
we
showed
up
and
the
women
who
worked
the
front
desk
was
rude
to
my
residents,
to
my
driver
and
told
them
they
did
not
have
a
reservation
so
she
wasn't
going
to
let
them
in.
I
had
to
speak
to
her
on
the
phone,
where
she
was
just
as
rude
to
me,
and
convince
her
to
let
me
residents
walk
through
the
museum.
She
then
sent
the
bus
down
to
the
handicap
entrance
for
drop
off,
told
the
driver
she
would
be
down
to
let
them
in
and
then
never
came.
My
driver
had
to
drive
back
to
the
front
entrance
to
find
someone
to
let
the
residents
in
the
handicap
entrance
after
15
minutes
of
waiting.
It
was
unorganized
and
disappointing
for
my
residents
who
started
off
their
outing
with
this
unpleasant
experience.
Once
they
got
through
the
museum
they
had
a
great
time
and
said
it
was
a
wonderful
collection
but
were
very
upset
with
the
way
it
was
handled
in
the
beginning.
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