City of Hope Cancer Care Downtown Chicago image

City of Hope Cancer Care Downtown Chicago

Cancer treatment center

👍👍 Linda, the director here and all staff have been completely amazing! Starting my journey with breast cancer has been scary and stressful as is, but the reassurance and the attention to details has made it able for my family and I focus on healing. I’m not sure why there are bad reviews below, but I... People often mention treatment, staff,


Address

160 E Illinois St, Chicago, IL 60611, United States

Website

www.cancercenter.com

Contact

+1 312-728-3698

Rating on Google Maps

4.00 (36 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: (Washington's Birthday), 7:30 am to 4 pm, Hours might differ
  • Tuesday: 7:30 am to 4 pm
  • Wednesday: 7:30 am to 4 pm
  • Thursday: 7:30 am to 4 pm
  • Friday: 7:30 am to 4 pm
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: treatment (8) staff (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Renita R. 1 year ago on Google • 59 reviews
    I called her last week ago. Someone supposed to call me back I never would want to go here. I got medicar A and B and I no they take this. I was trying to get and second opinion. The problem is they think people call them to use a public aid card. I had this one lady from your company ask me do I have a red blue and white card like I don't no what color my medicare card is. I pay out my pockets for insurance this place is ungrateful. I'll pass
    3 people found this review helpful 👍

  • 1/5 Kacy S. 1 year ago on Google • 11 reviews
    Really disappointed in this organization. Went there with my mom this past Tuesday. Spent a whole day at the clinic, seeing several providers who couldn’t tell us anything because my mom hasn’t had a pet scan yet. On day 2 it was still more I don’t know’s. On day 3 she got a pet scan and we came home. Results were in her portal an hour later. They wanted her to schedule to come back next week to discuss report and treatment plan. Pet scan should’ve been done first and then treatment plan and results follow, but I’m sure they have it planned that way to fill their pocket books more. They also lied in the medical chart calling my mom a heavy smoker, when she never was. Saying she’s lost 20 pounds, when she has only lost 10. And numerous comments about having no nausea, when that is the one main symptom she deals with daily. Also being a Medicare patient, she was not eligible for any kind of assistance from them, therefore let’s take our elderly, income reduced patients and tell them to “figure it out.” 2 people stand out to us from this visit. Barry, our shuttle driver. And Larry the chaplain. I can’t remember anyone else’s name because we felt like just a dollar sign and number. Complete opposite of what they exclaim they are. I’m disappointed that we came here and wasted 3 days of what could have been valuable care at our hometown cancer center. We won’t be back.
    4 people found this review helpful 👍

  • 5/5 Stanley R. 2 years ago on Google • 3 reviews
    I received excellent treatment and care, the staff there is very hospitable and very accommodating. You have no idea how much it mean to have personnel ask you how your day or weekend is, I feel they are interested and engaged in each patient! Besides visiting with the very knowledgeable doctors, the radiation staff was outstanding and personable, I take my hats off to Nicole, Sonya, Molly, Amy, Isabel & Monica.
    4 people found this review helpful 👍

  • 5/5 Craig C. 2 years ago on Google
    The entire experience was so pleasant, the radiology department is very good and the young ladies were so professional. Very good environment.
    3 people found this review helpful 👍

  • 5/5 Judy B. 2 years ago on Google
    I went to the Outpatient clinic for my radiation treatments. The entire staff was warm and professional every time I came in. The doctor explained my treatment options in detail and was always available to answer my questions. A cancer diagnosis is very scary but having a team you can trust really helped me in my journey.
    2 people found this review helpful 👍

  • 5/5 Charles G. 2 years ago on Google
    I myself was very well taken care of, The Doctor was great, he guided me through every episode of treatment, the real technician are behind the seen controlling the machine, they were very polite and courteous, Thanks Guys.
    2 people found this review helpful 👍

  • 5/5 Roger M. 1 year ago on Google • 22 reviews
    Excellent care from all parties. The therapy procedure is handled very smoothly and effectively with great consideration for the patients. The receptionist is friendly and always makes sure you receive the sticker for the convenient free parking. Dr. Dickler was attentive to my needs and questions.
    1 person found this review helpful 👍

  • 5/5 vincent p. 1 year ago on Google • 3 reviews
    Alejandra was amazing and gave me great insurance quotes! Really friendly as well. Would definitely recommend her to everybody!
    1 person found this review helpful 👍

  • 5/5 Jeffrey W. 1 year ago on Google • 3 reviews
    Sonya, the Docs, and most of all the 4 wonderful ladies downstairs made my 28 treatments comfortable and not scary. They truly care- you cannot fake that. Thank you!
    1 person found this review helpful 👍

  • 5/5 John G. 1 year ago on Google
    Staff is extremely friendly and helpful. Dr. Mehta is very available and has exquisite bedside-tableside manners. One week into treatment—so far, so good.
    1 person found this review helpful 👍

  • 5/5 Kaye B. 2 years ago on Google
    Best doctors ever! Dr dinunno and Dr. Samantha take the best care of my mom. I don’t always get to go to the appointments with her and I worry because she’s so forgetful but Samantha makes calendars for her treatment and medications and writes down what everything is for and when and how to take them. Now I just gotta make sure my mom doesn’t forget to bring the instructions home!! They were the first ones to explain her cancer diagnosis to us in a way it made sense!!! And anytime I call I always can talk to Dr. Samantha or Val or Caitlyn and they answer all my questions. I wish I could give them 100 stars!
    1 person found this review helpful 👍

  • 5/5 Cyndi S. 1 year ago on Google
    No one ever wants an oncologist as a doctor, but if you find yourself needing one Dr.DiNunno is you man. I have been seeing Dr.DiNunno for 2 years and I’m so glad he’s part of my medical team. He’s not only the sweetest man he’s so very smart. He listens to everything I ask him and answers all my questions. I knew after 5 minutes with him I’d found the perfect oncologist for me. I love everyone at CTCA they make you feel so comfortable durning a very difficult time. I highly recommend CTCA.
    1 person found this review helpful 👍

  • 5/5 James R. 1 year ago on Google
    Great people I Just want say Thank you 😊
    1 person found this review helpful 👍

  • 5/5 Grace V. 1 year ago on Google
    The staff was very friendly and caring.
    1 person found this review helpful 👍

  • 4/5 Ricardo C. 6 months ago on Google • 3 reviews
    This is photo of lower level entrance!

  • 5/5 Derrick S. 1 year ago on Google
    Enjoyed my experience, the delightful conversation and kind bedside manner.

  • 5/5 Cindy M. 2 years ago on Google • 1 review
    Linda, the director here and all staff have been completely amazing! Starting my journey with breast cancer has been scary and stressful as is, but the reassurance and the attention to details has made it able for my family and I focus on healing. I’m not sure why there are bad reviews below, but I absolutely have had a great experience.
    5 people found this review helpful 👍

  • 5/5 Sean L. 9 months ago on Google • 1 review
    Thank you, I can not say enough good things about this group of doctors, technicians and staff. Compassionate, Professional, always smiling, happy to see me at 6:30am every morning for 6 weeks. Thank you Molly, Monica, Nicole, Isabel and Emily. My Guardian Angels. Peace.
    2 people found this review helpful 👍

  • 5/5 Robert M. 1 year ago on Google • 1 review
    They were excellent. The entire staff was not only friendly but very professional. I would recommend them to anyone who needs treatment.
    1 person found this review helpful 👍


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