1/5 Joshua W. 2 years ago on Google
I
requested
to
have
my
membership
cancelled
on
June
8.
I
received
an
email
the
following
day
from
the
General
Manager,
Brooke
Hildebrand,
stating
that
āeffective
immediatelyā,
my
membership
would
be
cancelled.
It
was
only
cancelled
because
I
told
them
that
I
never
signed
the
agreement,
which
was
true.
Once
they
looked
into
that,
they
agreed
to
cancel
it.
I
verbally
agreed
because
I
was
interested
in
rejoining
the
gym
but
shortly
after,
I
realized
that
the
distance
from
my
home/work
to
the
gym
was
going
to
be
too
great
and
it
would
not
make
sense
to
travel
such
a
distance
back
and
forth
only
a
couple
of
times
a
week.
Again,
I
NEVER
signed
the
*official*
agreement
that
is
automatically
generated
when
you
rejoin
and
because
it
was
NEVER
signed,
thatās
the
only
way
I
was
able
to
have
my
membership
cancelled.
Well,
here
it
is,
June
23rd,
2021.
A
full
two
weeks
have
passed
since
receiving
the
email
from
Brooke
Hildebrand
saying
my
membership
would
be
cancelled.
Why
would
I
be
charged
for
a
membership
that
on
June
NINTH,
two
full
weeks
earlier,
was
supposed
to
have
been
cancelled
āimmediatelyā?!
There
is
a
reason
why
most
gyms
have
such
bad
reputations
and
itās
exactly
for
reasons
like
the
one
Iām
describing.
I
still
have
the
proof
that
states
when
my
membership
would
be
cancelled
so
I
am
extremely
shocked
and
displeased.
How
can
you
charge
me
AFTER
stating
the
membership
would
be
canceled?
This
is
absolutely
unbelievable
and
unacceptable.
I
will
not
accept
this.
Think
twice
before
joining,
even
nicer
gyms
like
this
still
have
slimy
ways
of
treating
their
customers,
past
and
present
just
to
avoid
cancellations.
The
gym
must
be
extremely
desperate
to
the
point
where
they
are
doing
this
to
me.
I
am
sure
this
matter
will
be
resolved
swiftly
since
Iām
pretty
sure
taking
legal
action
against
such
an
establishment
like
this
wouldnāt
be
received
too
wellā¦
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