Featured Reviews


Frequently mentioned in reviews: mall (74) stores (30) good (19) shopping (17) court (16) clean (16) nice (15) store (12) great (11) people (10)
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  • 3/5 Joe M. 9 months ago on Google • 417 reviews
    Today was a fun day to hangout at Hawthorn Mall! The food court only had 2 restaurants. And there is an AMC if you want to watch movies. And in 2024, the Mall will have townhomes outside which will be very exciting!
    3 people found this review helpful 👍

  • 5/5 Gwenevere M. 1 year ago on Google • 170 reviews
    We visited this mall on New Years Eve with family. It was a pleasant experience. We ate at the food court and let the kids ride the train. It's definitely a family-friendly mall, it has smaller tables for kids and a huge play area. I would return if I'm ever back in the area.
    4 people found this review helpful 👍

  • 4/5 CB 2 years ago on Google • 356 reviews
    Considering malls are failing left and right this place seems to keep it alive. They are doing construction on the east side I am guessing to add more seems risky during this time, but hopefully it works in the end. I did not frequent this place before Covid, but seem to be here more often now. It is always clean and for the most part I see a lot of stores open not closed as other people have mentioned. Hopefully they can fill up the vacant spots as I would prefer to go out in person and shop instead of just doing Amazon or on line it's just so boring get out see people and be active.
    3 people found this review helpful 👍

  • 4/5 Akila I. 3 months ago on Google • 116 reviews New
    It’s a nice mall but definitely needs more stores. It’s fun for kids to stay entertained. You can find many brand names, beverage stores and salons. The mall also offers many eating joints and book store.
    3 people found this review helpful 👍

  • 5/5 Katz N. 3 years ago on Google
    It used to be not too busy. Now it's a ghost mall. It's very sad. Come over, it's safe. Wear your masks, keep distance, but come! Help to keep it afloat. In a tear from now, when the virus will be gone, we won't have place to go to. That would be a pain. Go to mall, it's beautiful.
    3 people found this review helpful 👍

  • 1/5 Steven K. 6 months ago on Google
    The leasing agents for the mall stores are extremely rude. I was considering this location for a store until I contacted one of their extremely rude and difficult agents. For a mall that's pretty much closed up with few stores left I was surprised, all I did get from this person was how "great" Hawthorne 2.0 is going to be etc etc. Whatever that means.. after seeing what looks like a giant prison they're building next to the mall maybe that's what she was talking about?
    3 people found this review helpful 👍

  • 5/5 Neeraj K. 5 months ago on Google • 43 reviews
    Many things changed for good, visited after long time… More visits - this place is happening, lot of new things.
    3 people found this review helpful 👍

  • 5/5 Al B. 3 years ago on Google
    Was a bit quiet when I visited, it looked really empty and is understandable because of this uncertain times but overall there are really nice stores and lots to see, I hope everything gets better and the plans to expand it looks amazing.
    2 people found this review helpful 👍

  • 5/5 Jamie A. 6 years ago on Google • 169 reviews
    What a nice little mall. I do have to praise them for having the best family lounge (bathroom) ever. Came here to meet the Paw Patrol and donate school items. We let the boys play afterwards in the little kid zone. Mad props guys.
    1 person found this review helpful 👍

  • 5/5 Aishwarya R. 2 years ago on Google • 143 reviews
    Love this mall! Not as crowded as Woodfield mall. Well kept and a decent collection of stores! Have always had a good shopping & entertainment experience here. Love their holiday decorations, the play areas and the can’t wait to see how their 2.0 would be like!
    1 person found this review helpful 👍

  • 4/5 Dark K. 1 year ago on Google
    Was there for the Cars and Coffee event. Alit if people and cars. Had a great time there.
    1 person found this review helpful 👍

  • 5/5 Shawn M. 2 years ago on Google
    Went ti a French bakery there right outside the entrance. Best croissants and sweet potato bread I have ever had. I will definitely be going back. Highly recommended. I will be going back. Fresh fresh fresh!!!
    1 person found this review helpful 👍

  • 5/5 Thomas W. 1 year ago on Google
    Good time with my grandson. Not as many people or stores though and price of a stroller rental was high.
    1 person found this review helpful 👍

  • 3/5 Michele C. 11 months ago on Google
    So little left to see in there. I understand that they are amidst change, but two restaurants don't make a food court. It was very peaceful and clean. So it's a good place to walk indoors.
    1 person found this review helpful 👍

  • 4/5 Burak �. 6 years ago on Google
    I don't know why but this mall is empty on weekdays. Because the mall is really nice and big. You can find whatever you want. Bunch of brand inside ✔ I liked👍 food court is good too. Variety items. Free and easy parking.
    1 person found this review helpful 👍

  • 5/5 Dushyant S. 2 years ago on Google • 123 reviews
    Great upcoming Malls with lot of good new stores being built. The mall has Macys, JC penny, victoria’s, pink, H&M, claims company, dave and busters, shoe stores etc. many more stores are planned to open. Dining court has options bit limited like mc Donalds, taco bell, sabaro. Can be expanded more.

  • 4/5 Kalyan S. 3 years ago on Google
    Helpful associates but no cell reception in the ground floor

  • 5/5 Ricardo E. 3 years ago on Google
    Great mall, the remodel is a nice touch to spruce it up

  • 5/5 Sara 4 years ago on Google
    I enjoyed the small it was large and spacious and easy to navigate. The parking lot is not too bad for parking or how far away do you have to park from the door which is a bonus if it is cold. The security guard was friendly when I needed help finding a store. I found every store that I went into to be well-stocked and the employees were happy to be there

  • 4/5 David M. 4 years ago on Google
    It’ll be a 5 star when the construction is done and some of the empty stores are filled again. I like it better than the Mills mall. Great kids play areas, both free and not. Thank you.

  • 5/5 Mina C. 4 years ago on Google
    Sure.. It's a mall... But I've been coming here since I was a kid. A lot of upgrades in the last 10 yrs! Always clean and plenty to do. There's something to be said for walking around and buying products. I love online shopping, dont get me wrong, but I still come here too, that instant gratification when you find something good on sale always gets me.

  • 5/5 Carmela F. 4 years ago on Google
    Upscale stores, great food court, movie theater, indoor miniature golfing and skating, children play area and they just added an indoor park. Ideal place to spend time, specially during the cold winter months.

  • 5/5 Larry M. 4 years ago on Google
    Very nice and clean mall. Felt very safe. Large collection of stores and an AMC. Good food choices.

  • 5/5 Larisa S. 4 years ago on Google
    We love coming to our Hawthorn mall in Vernon hills with the kids. There are so many things to do and to eat. Hawthorn mall has changed so much for the last few years. And now it’s going to change even more. There are huge changes coming, it’s going to get much bigger and much more exciting for the kids and adults.

  • 5/5 Amanda C. 4 years ago on Google
    Love the stores. It is very family friendly. I often go to the Dave and Busters there.

  • 4/5 Pat P. 3 years ago on Google
    Most places open, some not and some permanently gone. Food court not doing a good job for covid wouldn't eat there if I were you. Most of the open stores have sales going on and are doing a pretty good job of following cdc guidelines. Mall security guards are checking to make sure people are masked and keep them on

  • 5/5 Lionel C. 3 years ago on Google
    Great shopping mall. Daaaa best!

  • 5/5 jackie b. 3 years ago on Google
    Quick

  • 5/5 Ana E. 3 years ago on Google
    Muy binita ropa

  • 5/5 Ana C. 3 years ago on Google
    Nice clean

  • 5/5 Sumanth K. 3 years ago on Google
    A good place to hang out in Vernon Hills

  • 3/5 Amy H. 3 years ago on Google
    kinda dead

  • 5/5 José M. 3 years ago on Google
    Excellent place for family and friends

  • 5/5 Trapsi 3 years ago on Google
    it was good

  • 1/5 M3RKZ3RO 2. 3 years ago on Google
    I lost my mom in the mall twice ?

  • 1/5 Oscar T. 3 years ago on Google
    This mall is dead.

  • 2/5 Trains are Cool O. 3 years ago on Google
    At The food court there this crazy woman at McDonald's that's goes too fast for example she says our number it 165 but she goes fast yeah like 15615151 UPDATE we can't go to the movies due to covid-19 it's sad

  • 5/5 Daniel B. 3 years ago on Google
    This by far is one of the nicest looking malls. They are always clean and staff and security are always looking to help anyone that needs it

  • 4/5 Christina C. 3 years ago on Google
    Nice mall !

  • 4/5 ᴛᴇʀᴜᴢᴀᴋɪ 3 years ago on Google
    The mall is great, but a bit too big and empty at sometimes. May be a bit pricey but has an excellent variety of food at the food court.

  • 5/5 Dianne K. 3 years ago on Google
    Store was short staffed for service but staff all pitched in to help. I got what I needed on sale and had to leave. Good sales at Macy's but no time to check out other stores.

  • 5/5 ArticHurricane 9. 3 years ago on Google
    Me and my friends love to come to this mall. There is always a lot to do here, and it's always clean and never extreamly busy.

  • 2/5 Mama M. 3 years ago on Google
    Used to be my favorite mall until they started closing a bunch of stores. Especially Mrs. Fields!

  • 3/5 Oscar M. 3 years ago on Google
    Feels empty not many good store

  • 5/5 Dantrell L. 4 years ago on Google
    Fun place

  • 3/5 Paul L. 4 years ago on Google
    Empty...a picture of what is happening to brick and mortar stores. So sad

  • 3/5 Syed W. 4 years ago on Google
    Nice place

  • 2/5 Ray S. 4 years ago on Google
    Really all of the mall Staples have relocated. Mostly independents at this point. Sad! The new center atrium looks nice though

  • 3/5 Chris R. 4 years ago on Google
    Ok but not like it use to be,.. Too many empty spaces where companies need to be

  • 2/5 Matthew 4 years ago on Google
    This mall is SO dead, I went in the middle of the summer and no one was there. I went with a friend and we were the only 2 people in the mall.There wasn't really anything there either. There are a couple stores but they don't really have options. The best thing in there was a journeys

  • 4/5 George T. 4 years ago on Google
    A nice shopping experience. Hopefully, some.of the vacant spaces will be filled soon. They have a kid's sports place upstairs that is new. I grabbed flyers to give my co workers that have children. Excellent food court with many choices, and you cannot beat the movie theater.

  • 4/5 Joseph H. 4 years ago on Google
    This place is okay. Play the stores plenty of parking neat clean restrooms.

  • 4/5 Kyle C. 4 years ago on Google
    Clean but expensive

  • 5/5 Karina N. 4 years ago on Google
    It's a good place to hang out with friends or shop

  • 3/5 Jody-Ann G. 4 years ago on Google
    H&M and Lane Bryant are two of the few stores remaining worth shopping at currently.

  • 5/5 Julie H. 4 years ago on Google
    Great shops and loads of parking. Friendly service.

  • 1/5 Amy L. 4 years ago on Google
    This place has gone downhill

  • 4/5 Katrina D. 4 years ago on Google
    Affordable and stylish

  • 4/5 Carmelo O. 4 years ago on Google
    Great Place

  • 5/5 scott r. 4 years ago on Google
    Nice place good shopping and really good Restaurants in this area.

  • 3/5 Yavuz K. 4 years ago on Google
    (Translated by Google) There is not much choice, especially weak in electronics (Original) Fazla seçenek yok özellikle elekronikte zayıf

  • 3/5 vicki. t. 4 years ago on Google
    Only went to Macy's. Understaffed.

  • 4/5 flpcarbajal 3 years ago on Google
    A nice and peaceful mall to go to with your family.

  • 5/5 . 3 years ago on Google
    Happy its still there and thriving. A lot of great stores and memories of family and vh. Cool place. And nice to walk in during winter. Thank you vh and mall security.

  • 5/5 Scarlet N. 3 years ago on Google
    I am newer to the Hawthorn mall in Vernon Hills. I live in Palatine and normally go to the Woodfield mall. I did not feel safe doing my holiday shopping at Woodfield, social distancing was not possible. The mall in Vernon Hills surprised me. Although it is smaller, the city has many of their shopping centers around the mall and I felt a lot safer shopping with less people. I finished my shopping at Macy’s, Hallmark, and Swarovski at the mall, and then went to TJ max and home goods that are both across the street from the mall. The mall was new to me, and I asked one of the security members at the mall for directions to stores, and the young man was very helpful. 10/10 will visit again, very clean, not crowded, and nice atmosphere.

  • 4/5 M K. 3 years ago on Google
    I like this mall compared to Gurnee mills. Ambience is good.

  • 5/5 Bil I. 4 years ago on Google
    Awesome new center park with coffee/wine/beer kiosk. New Disney art gallery, new handmade soap store, and a great new clothing store called Fashion 5 with super affordable parkas. There's a super cool Elf on The Shelf Santa pop up in Macy's Court too. Love this mall. Especially the wine & beer kiosk!!!

  • 3/5 Scott B. 3 years ago on Google
    Only real anchor store is Macy's. Great mall, but is declining because of pandemic. Hopefully, it will recover.

  • 5/5 ERROL S. 4 years ago on Google
    One of the better mall Many parking lot great food court awesome stores

  • 5/5 ChiTown M. 3 years ago on Google
    Nice mall. It was quite sad to see it so empty around Christmastime.

  • 4/5 John C. 3 years ago on Google
    This mall isn't exactly full of business, but it still is a great place to shop, have fun, and relax. Specifically, I'd recommend checking out the game store and getting some bubble tea.

  • 5/5 Alissa A. 3 years ago on Google
    Best Mall

  • 5/5 My_Job_Helmet 3 years ago on Google
    This is a smaller indoor shopping mall, but it's a great place to when you're looking to avoid crowds. It's also has an attached AMC so it makes for a good spot to do some shopping and catch a matinee. The mall is also very close to three shopping centers, all located across Townline Road, making it a convenient place for anyone's shopping needs.

  • 5/5 Carmen V. 3 years ago on Google
    (Translated by Google) Very good (Original) Muy bueno

  • 5/5 R P. 3 years ago on Google
    Amazing mall.

  • 1/5 Jim L. 3 years ago on Google
    Very disappointing

  • 5/5 Danny G. 3 years ago on Google
    Great stores

  • 3/5 Imaad M. 3 years ago on Google
    Just another mall!!

  • 5/5 Paul D. 3 years ago on Google
    Classy

  • 5/5 Ana I. 3 years ago on Google
    (Translated by Google) Beautiful Mall, I loved it. (Original) Hermoso Mall, me encantó.

  • 4/5 Lula M. 3 years ago on Google
    Always like the atmosphere in this mall

  • 5/5 Chris T. 3 years ago on Google
    Thorough covid measures

  • 4/5 C W. 3 years ago on Google
    Nice place, could do much better with physical distancing.

  • 5/5 Arturo T. 3 years ago on Google
    Nice place bad times wearing the mask sucks

  • 5/5 Diego D. 3 years ago on Google
    Great family place

  • 5/5 LoVETraditions H. 2 years ago on Google
    This store is great and have a lot to see my favorite to stop and walk with my boys all year long but due to COVID-19 they are closing many stores because people stop to visit and buy local maybe very soon we need to buy everything online and that will be very sad, nothing like go and buy your staff in person and contributing to the local economy. I really recommend 100% this mall to anyone who wants to help and keep local economy growing❤🙌

  • 5/5 Joshua Z. 2 years ago on Google
    Hawthorn mall is the best. So sad Sears and carsons closed though, but their food court is amazing

  • 5/5 Kenneth Wilson, J. 2 years ago on Google
    We came to the mall for this restaurant and it was fantastic! Good price and great dessert

  • 5/5 Raccoon M. 2 years ago on Google
    Amazing mall. Not busy at all. A few nice lounges, escalators that have their railings sanitized after each rotation, food court with plenty of options, a play place for kids, nice and clean, just a beautiful mall.

  • 4/5 elcascas 3 years ago on Google
    Great mall to shopping every employee is courteous and polite, bathrooms and mall where clean.

  • 5/5 Richard De D. 2 years ago on Google
    Awesome mall!! And it's only getting better. I love the new parking garage that they're planning out in 2022. It looks beautiful. As if Hawthorne mall wasn't already beautiful enough. It will look even more spectacular during the holiday of 2022. Keep up the good work. And also give Golf mill some advice. They need to step their game up. Lol

  • 1/5 Michelle M. 2 years ago on Google
    The mall is going down hill quickly. Barely any stores and places to eat available. The food court had 5 options and one being cinnabon.

  • 5/5 Diana “Twinmom” L. 1 year ago on Google
    Dined at Maggiano’s Italian restaurant. Had reservations for five people at 7:30 pm. Seated and served promptly. Ordered drinks - cocktails and wine with spinach artichoke dip. Followed with dinner entrees. Service was efficient and friendly. Our waiter was available, helpful without hovering. Everyone enjoyed their meal. Atmosphere was pleasant- restaurant somewhat busy when we were seated but cleared by 9:30 when we left.

  • 5/5 MICHAEL ANTHONY M. 2 years ago on Google
    The mall is kept very clean and very handicap accessible. They have two large elevators in the mall. So you have away to get up and down floors. Plus the mall is going through a major renovation. Where it's going to be indoor and outdoor shopping.

  • 3/5 Ace M. 1 year ago on Google
    The mall is still rebuilding. There are many empty stores. But, looking at the images of what it will look like when the construction is done, I will be back. It looks like they have some very nice plans for the mall.

  • 1/5 Breanne Q. 1 year ago on Google
    I work with students with disabilities and we have frequented Hawthorn Mall for specific instruction purposes. I have brought my students here on many occasions to practice using a map, making a purchase at a restaurant, navigating to find elevators, escalators, and staircases. Both times, we were targeted by 2 separate mall cops on duty and asked what we are doing. It is very clear that other community patrons are welcome to walk the mall, play in the child play place areas, and make purchases without being questioned by police. This is very clearly discrimination against our group and our students with disabilities. I’m honestly shocked and disgusted that this keeps happening when we come here. Our students have every right to be at the mall just as everyone else does. This is a very very frustrating experience.

  • 5/5 Christina C. 1 year ago on Google
    Shopping here is like at home but in a store. Very nice selections of stores like men and women's clothing, and many more. The best of quality. You got what you need and enjoy it within. Strolling is good too. Restaurants are awesome too. Beautiful place and the staffs are very friendly. They are observing health protocols and of course the place is very clean. I am enjoying this place when I need to unwind from the stress of life. Just come here and you will experience a stress-free moment. Parking space is not so crowded that time. I will recommend Hawthorn Mall to all of my relatives and friends who are very fond of shopping. Buying relieves stress. Let's shop!

  • 1/5 Chicago B. 9 months ago on Google
    Terrible experience with playing Maxine’s for kids and automated photo picture making machine. No refunds. Machines are not working while lights are on. Photo machine does not allow to cancel photo after you swiped your credit card and set too high for kids to be captured.

  • 5/5 Thomas Y. 11 months ago on Google
    We take our little one to Gymboree but just found out they're permanently closing. I'm a bit saddened by the news..

  • 4/5 Rhiann Lynn S. 1 year ago on Google
    I wish malls weren't a dying entertainment space! It's a clean mall with a fun play zone for toddlers. We love the Van's store and getting our hair cut.

  • 4/5 Kimberly L. 6 months ago on Google
    So sad to see how empty this mall has become. I’m excited to see the reboot they’re doing, but having only two or three restaurants open in the food court was an unwelcome surprise. I hope people return to malls; I have so many fond memories of coming here as a child, and of coming here in the early 2000s during the prime of what I can only refer to as “mall culture.” Minus one star for the depressing food court, but otherwise clean, well-maintained, and friendly mall personnel.

  • 4/5 Emily R. 5 months ago on Google
    It was really fun and clean. I would say there’s almost no where to eat. Like 4 options. But it looks like with the expansion it’ll be more!


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Amenities


  • Offerings
    • ✓️ Arcade games
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store shopping

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