Park Michigan image

Park Michigan

Apartment building Real estate agency

👍 This is overall a good place to live, and we resigned our lease for another year. We appreciate the speed at which maintenance responds to all our work orders. The building is always very clean, which is great. You can't beat the location, views, and space for the price. The building loses a star be... People often mention building, great, Michigan, Park, maintenance, apartment, staff, elevator, helpful, good,


Address

1212 S Michigan Ave, Chicago, IL 60605, United States

Website

www.parkmichiganchicago.com

Contact

+1 833-322-9596

Rating on Google Maps

4.00 (107 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 9 am to 5 pm
  • Sunday: 9 am to 5 pm
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: building (22) great (19) Michigan (16) Park (13) maintenance (11) apartment (11) staff (11) elevator (9) helpful (9) good (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Katie V. 7 months ago on Google
    This is overall a good place to live, and we resigned our lease for another year. We appreciate the speed at which maintenance responds to all our work orders. The building is always very clean, which is great. You can't beat the location, views, and space for the price. The building loses a star because of the elevator situation. The building has 3 elevators, 2 regular and 1 freight, that serve 30 floors. The freight elevator can be reserved for people moving in and out, and the other two are more often broken down for several days at a time (thankfully, both are never broken down at the same time). Unfortunately, this has lead to every elevator ride being incredibly crowded and it has taken me as long as 10 minutes to get on an elevator. Routine activities like receiving packages, doing laundry, and leaving the building are very difficult. ETA on 3.7.23: The elevators typically work now which is great. However, there have been several laundry issues. Many washers and dryers are out of order, and some are not marked as out of order. I've had washers breakdown with my stuff inside, for it to come out dirty and wet. The washers also probably need to be cleaned because our clothes do not come out smelling good, no matter the detergent we use. If you move here, budget extra time and money for laundry. ETA on 8/13/23: The laundry situation has only gotten worse since my last update. Most washers are broken, and some have been out of order for longer than I can remember. The number of functioning washers does not meet the demands of this building. The dryers are not great either. I had to dry a small load four times today. I still think this is a good place to live, but want future residents to know this is an ongoing issue before they decide to live here.
    4 people found this review helpful 👍

  • 2/5 Nailah S. 1 year ago on Google
    EDIT: the middle elevator has been down for several days during peak moving season so all the residents have to rely on one elevator. Management hasn’t said anything or sent an email about the status of repair. Getting up and down is a literal nightmare and I am so glad I didn’t resign my lease for this reason alone. Pros: incredible views, location, very clean, great price for the area, pet friendly (if you have pets) more spacious than other apartments in the area around the same price. Good membership deal on the attached gym. Cons: no in unit laundry and on-site laundry is hit or miss, frequent garage gate problems, frequent garage elevator problems, slow FOB system, one rude security guard, and older AC units in some units so the electric bill can get high. Would I re-sign my lease?: Yes if the rate I signed at was renewed, however if the rent is increased I would move. This place is a great intersection of what you pay and what you get. The cons are pretty much outweighed by the deal that you get to live on a high floor with unobstructed views of the city. So they can be ignored. If you are someone who wants great security service and a quick “commute” from your apartment to your car - not the place for you If you are someone who likes a good view, short commute into the city, and don’t care about security you’ll be fine.
    3 people found this review helpful 👍

  • 1/5 Selena B. 1 year ago on Google
    The building manager Judy, was very rude, and unprofessional. The initial manager was so helpful, polite, and made my moving in experience such a joy. After she left, everything went down hill. The worst apartment complex in the south loop and not worth the rent amount. Especially since there is always an issue with the elevators, one time I was the victim of being stuck on there for over an hour and the handling of that situation was so poorly handled. The parking garage gate in the general parking area always have problems. The community spaces are the best things they have to offer, not including the laundry room. There is always a problem with the washer & dryers not working.
    3 people found this review helpful 👍

  • 5/5 Jaas 2 years ago on Google
    an amazing experience downtown Chicago. My favorite part is the cleanliness of the common areas and staff. Excellent 24hr gym and workstation. I have a studio bit it’s still spacious , Perfect place to call home.
    2 people found this review helpful 👍

  • 5/5 Brandon S. 2 years ago on Google
    I moved here in the beginning of the pandemic and the view kept me sane. Waking up to overlooking Grant Park and Lake Michigan everyday really was my morning coffee. From the new updated residence spaces to the grills on the sky deck being stuck at home was very comfortable. Location to grocery shopping and transit made the area ideal when life returned. Seeing the city come back to life watching Lolla, the marathon and boats on the lake was what I missed during shutdown, front row to these was the wow for me. Living here the building is quite and the maintenance team is hands down fantastic, John always is so friendly, the entire front desk team has never been less than jovial and welcoming!
    2 people found this review helpful 👍

  • 4/5 Nicholas M. 2 years ago on Google
    Park Michigan is a nice place to live. They were transparent with pricing. I feel that what the building has control over they do very well. Most of the staff are friendly. The facility is always clean. The maintenance team is amazing, they are very responsive to needs. The building has a nice system in place to get into contact with maintenance if needed. I have not had a package lost. There are things that are out of the buildings control like smoking, people not cleaning up after their dogs; however, it is clear that management hears peoples concerns or reports and tries to enforce guidelines. There have been a couple instances in which the water has been cold and water pressure was weak. We placed a maintenance request and someone came to assess that day. Although it happened again after assessment, I know the building has been working on plumbing. Also, I have had difficulty reaching the office in the past but this is understandable given covid precautions and email communication.
    1 person found this review helpful 👍

  • 5/5 Michelle O. 2 years ago on Google
    I have been living here for a few months now and I love it here. The common areas and lobby are always so clean and very modern. Perfect for Working from home in the business lounge, or hanging out with a few friends in the hang out lounge. It also always smells great throughout the building and elevators. Great views of grant park and Lake Michigan from my living room to my bedroom. It is also dog friendly with a dog run in building and nearby dog parks. Management and building staff also very kind and accommodating!
    1 person found this review helpful 👍

  • 5/5 W Y (. 1 year ago on Google
    Hey… how about this. I give you a five star and Have faith that you guys can take action. I totally understand internet outages isn’t in your control. But please please please, CHANGE YOUR INTERNET SERVICE PROVIDER! We are not in the middle of the mountain and trust me you DO NOT NEED SATELLITE INTERNET(sorry Google, I still love you ). People do not need 200 mbps internet. Stable and reliable 50 mbps is enough!! Please at least take some action, I have faith in you guys! Solve this problem and tenants will be happy. UPDATE: Internet problem is indeed resolved. I really appreciate your efforts and also 12globals effort. I am sure this won’t be done with a caring management team.
    1 person found this review helpful 👍

  • 5/5 Mathilde L. 6 months ago on Google
    I have been living at Park Michigan for a year, and I just renewed for another year. My experience living there has been great. The staff and managers are here to help and are very responsive. The community is welcoming. The amenities are so convenient and my apartment is beautiful. As someone who comes from France and moved here to study, I found myself a comfortable, safe, and beautiful home at Park Michigan. I recommend it!
    1 person found this review helpful 👍

  • 4/5 Josh V. 1 year ago on Google
    Beautiful view of Lake Michigan and Grant Park, right by trains and buses to get you around the city easily, the maintenance team is great and the property manager is very easy to work with. The units themselves are also pretty modern and updated.

  • 5/5 Abby N. 3 months ago on Google New
    Megan Manning assisted me initially in the process of obtaining a space that fitted me during a heady apartment search process in Chicago. The location was that of my wants and because I was using Veteran housing assistance, she directed me to the appropriate person who also assisted in an overwhelming specialized fining of all that was needed to complete the deal. Thanks, Megan; sorry, I can't submit photos, bc I still ordering thing to conclude the process.

  • 5/5 Vidhi M. 9 months ago on Google
    The front desk and the management have been really welcoming. Requests are promptly responded. Apartments are really well kept. Common areas are clean and maintained. Would recommend it.

  • 5/5 Michael C. 6 months ago on Google
    After about 1.5 months or so, I'm still loving my new apartment at Park Michigan! Getting situated in a new city was a breeze, thanks to the friendly and helpful staff here (Megan in particular).

  • 5/5 soham d. 9 months ago on Google
    I moved into this wonderful building a week back. I moved from Texas, so I didn't get a chance to visit the building in person. But Megan Manning made it a lot easier for me. From answering to all my queries over the phone, to giving me a virtual tour over a video call and then sending me the video again, she made it a lot easier for me and my wife to take the decision to call Park Michigan a home. Megan was very helpful from the day I reached out till the day I moved in.

  • 5/5 Yhao Z. 9 months ago on Google
    1212 S Michigan is the first home for me at Chicago. This amazing place carries two years memory. Highly recommended to people who need to commute to downtown everyday. 3/4 shuttle and red/green line is pretty convenient. Furthermore, there is a rich grocery resource in this neighborhood. It incudes Trade joys and etc. 5 mins walking distance. Inside building, no matter which side of building, you will get excellent sun lights and great view for skyline or lake view. Last but not least thing is the 24/7 gym includes everything you need for daily fit. And staff inside this building is amazing and kind. i would say thanks for great management-team, they always pick up maintenance request immediately. Credits to Jon, Monika and all the staff for 1212 S Michigan. This apartment turely deserve a place on your list !!!!

  • 5/5 Jeremiah C. 9 months ago on Google
    Park Michigan has been very helpful. I am super thankful to have experienced this great Management team. Work order is completed in a timely fashion. The front desk is super welcome and helpful. Thank you Park Michigan for making my first apartment a great experience!

  • 5/5 gwendolyn p. 9 months ago on Google
    This is my 2nd review for Park Michigan but this one is on maintenance and housekeeping. I appreciate that the building is usually very clean. The team that provides cleaning services throughout the day and night are kind and very friendly. Nothing is perfect in life but they do a fine job even after holidays when they often have returned to some nonsense in the elevators and/or near the parking garage. Maintenance is good for serious issues. It’s a big building and there’s no expectation, or there shouldn’t be, for concierge maintenance services. However, when there’s an issue impacting quality of life, I have found them to not only take it seriously but the responses have been quick and thorough. Although it’s one of the oldest high rises in the South Loop, I also see constant efforts to modernize/update it more and more. I want to give a special shout out to Jon and Monika for their care with an issue I had that caused me a lot of distress. It would have been worse without conscientious maintenance and management. Thank you for your empathy and professionalism!

  • 5/5 Satyam G. 7 months ago on Google
    We had a great experience living at this place. It’s hard to get a property manager like Monika. She was extremely helpful and quick in her actions. Our queries and maintenance requests were addressed promptly by the staff. The property is very well maintained. We had to relocate to another state otherwise we would have extended our stay here without any second thoughts. Again, a big thanks to Monika for her tremendous support!

  • 5/5 Liz R. 1 year ago on Google
    I have lived here for almost month or so, and have had an overall very positive experience. My interactions with MGMT and leasing office staff have all been great. Front concierge interactions have also all been great, staff members have been nice and helpful. Have there been a few hiccups? Sure - couple times only one elevator available, becuase other 2 were either broken or reserved for move-ins. Seen a few washing machines out of order. And my apt sinks need minor repairs. But overall, I really like this place - amazing location, fair price for location and amenities, great discount on gym with direct access within building, and great customer service.

  • 5/5 gwendolyn P. 1 year ago on Google
    The staff of Horizon Realty and those working at Park Michigan are fantastic. They are courteous and very helpful. They made looking for an apartment and having questions answered pleasant and far outshone many of the other realty companies and leasing agents in the downtown and Gold Coast areas. They aren't pushy or pretentious and display an understanding of the anxiety and excitement that comes with finding a new residence. The building was immaculate during every visit (I came by a few times before making a decision). And Amanda, the leasing agent I worked with, is the best. Thank you Park Michigan and Horizon Realty.

  • 5/5 Jeanne S. 1 year ago on Google
    My son had to move in April 2020 (remember the pandemic shut down when no one could travel and all but essential service stores were closed or working from home?). I lived halfway across the country, and had to find an apartment near his school - but I had to do it with emails and phone calls. The rental agent was so helpful - not only letting me know the apartment I was calling about was available, but telling me about another one with a better view and slightly less-expensive price tag. He worked with me very closely to coordinate the move-in and to make sure I had all the details handled. My son lived there for about 2 years, and then it was time to move. Things were more open, so moving out was much more easy. The freight elevator was easy to reserve and led right to a very accessible loading dock. Due to various circumstances, the apartment was a mess and needed extra care. I spoke with Monika in the manager’s office. She was wonderful in working with me to get everything handled efficiently and effectively. I cannot say enough good about this woman. All in all, I would definitely recommend Park Michigan. Their security is good, their attitudes are good. The available lounge is a great space and seems to be very under-utilized. The laundry room is clean and the machines work well. And, again, the management seems to be stellar.


Call +1 833-322-9596 Open on Google Maps

Trends



Last updated:

Similar Real estate agencies nearby

Presidential Towers image
1
Presidential Towers
Apartment complex
😠 Be aware of the move-out process. I have been living in Presidential Towers for 5 years and recently moving out. I hired professional cleaners (paying $200) to clean the apartment thoroughly. The process seems ok initially. To my surprise, after one week, I got a final bill of $1100 among which $90...
3.70 (790 reviews)
Prairie Shores image
2
Prairie Shores
Apartment complex
😠 Sent in my application never got a call, text email from anyone at the leasing office. I called multiple times and never got an answer. Sent an email on Saturday which according to their website, and on the application form, both leasing and management office are open: OFFICE HOURS Monday-Friday10A...
3.40 (540 reviews)
Mac Properties - Chicago Apartments image
3
Mac Properties - Chicago Apartments
Apartment building
😠 Corporate thieves. Everything that is wrong with affordable housing. Rent increases as amenities decrease. Currently trapped in a lease. Can’t wait to move on. Extremely unresponsive unless it involves paying up random fees they’ve added to your ledger that you don’t actually owe. Icing on the cake,...
3.70 (519 reviews)
465 North Park image
4
465 North Park
Apartment rental agency
👍👍 The Ritz-Carlton on steroids. This place is perfect and if I could live here forever I would. Aside from the obvious of the place being beautiful, updated, clean, nice, etc. the staff were WONDERFUL. They completely elevated an already perfect living experience. From being greeted in the lobby by S...
4.90 (476 reviews)
Sentral Michigan Avenue image
5
Sentral Michigan Avenue
Apartment complex
👍👍 Amazing stay at Sentral Michigan Ave! The amenities are modern and beautiful. We loved using the fitness center, indoor garden with pool during our stay. Our unit was modern with some of the best views of Lake Michigan and the city skyline. Very friendly staff and great location. When we travel to...
4.80 (442 reviews)
Last updated:
()