The staff here are great, especially the receptionist at the Shorewood location. She was beyond helpful, friendly and professional. A truly good hard working person who did her best to make sure our needs were met. The nurse and doctor were awesome as well! They were busy but I am happy they were able to see us at the last minute. This will definitely be my first choice when I need them.

This office was a lifesaver for my little one today. We scheduled a last minute appointment and were seen within a very reasonable time frame. The whole office was extremely friendly which is not always the case with quick care clinics. Our provider was very patient and thorough! Our family is grateful for the amazing care and the availability!

I was out of state visiting my daughter in the Chicago area and needed to see a doctor. I called Emediate Cure Quick Care in Shorewood, and saved my place online. I was sent a text to let me know when it was time to come to the office. I was able to preregister most information online so that when I arrived there was very little paperwork to do. The staff was very helpful and kind The doctor I saw took her time and listened carefully. I did not feel rushed at all. I was diagnosed and out of the office in no time with prescriptions already being sent to my chosen pharmacy. I would recommend these folks to anyone needing Care away from home.

Excellent service! Despite being heavily inundated with large volumes of clients seeking care they are masterminds of perfecting their process! Sign in given an approximate wait time receive a text when they are ready to see you and have a 20 min window to arrive. Genius idea keeping people safe from exposure , and wait in the comfort of your own home. Proficiency at its finest. Highly recommend this facility.

This was probably the best experience I’ve had at an urgent care clinic. The staff was exceptional and very accommodating. Be prepared to wait a little bit longer than your appointment time but that is to be expected given the current situation, so just be patient. They will contact you when you are ready so you can safely wait in your car as well. Highly recommended!

The website says a 25-minute wait. Waited over two hours in the car. The website says they offer the rapid Covid test no matter what symptoms or exposure. After waiting over 2 hours we were told that insurance would not cover the rapid test and we were not qualified for self pay for the rapid test. Better off scheduling an appointment with CVS.

This place is the best enough said

The team is professional, efficient and friendly. Great experience!

Whether it be sports injuries or sicknesses this is where I take my kids! They’re efficient, caring, and they don’t over medicate if they don’t think it’s necessary. Have been to both locations more times than I’d like to admit :) but they both have the most wonderful staff!! They never disappoint! Using their “save a spot” saves some time But even when I’ve walked without an appointment or using “save a spot” I’ve never waited longer than 20 minutes to be seen.

The staff at Emediate Cure has always been amazing! Kind and caring all around. Their care has been amazing in all of our minor emergencies. They are the solution to not having to go to the emergency room if what ails you is not life threatening. Their hours work, their staff is awesome. My only minor complaint is that they don't take my insurance, but their pricing is so reasonable that it makes it okay!

I am so thankful for this medical facility. I enjoyed being able to schedule online. It was quick and easy. They even followed up with a text message confirmation and we're able to assist me even further. Everyone was helpful especially the nurse who came to see me in the room first. I was taken care of promptly. The doctor was kind and efficient. I always feel welcome at this facility. I enjoy the warm and efficient service. Definitely will return if need be.

Very happy with my experience here. Unfortunately my insurance's website incorrectly listed Emediate Cure as in network. This was of no fault of Emediate Cure and they were able to provide me with fair out of pocket pricing that made it possible to still be seen. For any military members reading, they have a discounted price for out of pocket visits (just be sure to bring your military ID with). The entire staff from start to finish were friendly, professional, and knowledgeable. I received quality care and all my concerns and questions were addressed and answered. I recommend anyone in need of an immediate care to give Emediate Cure a try.

This quick are has the best staff. All so sweet. Nothing worse than going somewhere and having rude people. Laura and Trinity are seriously the best there. Always so sweet and caring. Amazing bedside manners. I only come to this location mainly bc of them! Everyone is nice but my boys really like them.

I love the convenience of the save your spot. The nurses and doctors there always seem to care and are very accomodating. They take their time and listen to their patients. Recommend them to everyoke i talk to. Have never had that experience there before.

I like going to E-mediate Cure in Shorewood. The staff are friendly and it’s so easy to get an appointment or to save your spot. It’s conveniently located and their hours are also great. I was very ill today and this time I saw Laura A. and she was super thorough and listened to everything I said to her. Her bedside manner was very nice and understanding. I didn’t feel rushed and everyone was great. I started feeling better once I had a breathing treatment done there! Thank you for taking care of me :)

I have been to Emediate Cure Quick Care many times. Using EC app, I am always seen promptly when I arrive. Staff are kind and attentive. Doctors and NP are knowledgeable and through. I love that they follow up with a call days later to check on you. Bravo 👏

We have been in about 4 times for various illnesses and have never been treated poorly. The staff is all so kind and the location is always clean and well kept. The wait has never been substantial either. I’d definitely recommend!

Had another great experience. I was pretty sick with bronchitis borderline pneumonia. Followed the instructions and took prescribed medications but after 5 days I feel great. Thank you for the exceptional care you provided. Will definitely use them again should the need arise.

I went in for a rapid Covid test. They where very nice and informative.

I have always had a very positive experience at this place. For myself and with my kids when their pediatrician’s office hasn’t been open. The staff is great and always professional. I love that I can make an appointment and have always been seen in a timely manner. I know other places have opened in the area but this is my go to place.

I was really impressed with the center. Loved the fact I could check in online and wait at home until it was time to come in. Will definitely be back!!!!

Staff was helpful and considerate. Hoping that the billing is soft as no rates , charges or pricing was discussed. That seems very odd. Where else in America is the price of a product or service unknown??????

My family has used Emediate Cure several times now always a good experience. Prompt knowledgeable staff get you in and out. It is a great quick and competent medical facility.

The staff is so kind and professional. Their check-in system is so easy and efficient so no need to wait around unnecessarily, you get a text when it’s time to check in. I wish they had a location near Orland Park. Yes, I drive out of my way, but with such a kind staff, it’s well worth the drive.

Very positive experience! The virtual waitlist was a godsend; it gave us a pretty accurate time frame as when we would be seen. Staff was friendly and efficient. Our nurse was great and put us all at ease. A definite asset to our community.

Great service! I’m a 1st responder and required Covid testing. Emediate Cure was very helpful and attentive. The online appointment system was great! I was continuously updated what number in line that I was and was told when to head to the office. Other that getting my brain probed with a q-tip, it was very organized. I was in and out within 25 minutes. 👍👍

Professional and friendly. From notification, to seeing the Doctor their system was efficient and patient-focused.

This is the best Quick care I have found in the area!! Super helpful, fast, and friendly!! My whole family goes here, and I refer friends all the time!!

There was a rude customer n the young brunette with glasses was so patient

Great experience today! Love the nurses and PA’s here. Also love the check in so we don’t have to wait in the lobby;)

Everyone was very kind and well-informed. It was safe and VERY clean. The workers explained things to me simply and you can tell they really have a passion and heart for helping others.

For QUICK CARE this is the best.

I made an appointment to have a COVID-19 test for an upcoming vacation. At the appointment my vitals were also taken and I noticed that my blood pressure read “153 over 99”. I’ve never had that high a number before but I made no big deal about it because the “professionals” in the office made no comments on it. I did not learn until I talked to my mom later, that those are high numbers (especially for an African American female). I should have been informed at the very least to make a follow up appointment.

Professional, educated & great service! So organized. Love this quick care

Fast and professional services.

Quick and efficient. The NP was personable and knowledgeable as well, making the visit that much better.

Great service as always! Love the virtual waiting room!

Quick & easy to “get in line” online with minimal waiting in the office. Care was also quick & efficient!

This place is the best!!!! All of the staff is so kind!!! Good bedside manor is hard to come by!!!

Easy to make an appointment. Very friendly and patient receptionist. Provider was very thorough and offered excellent information and recommendations. Will definitely return to this facility or the Essington Road location.

The absolute worst service. We signed in online at 11:45 and they told us it was a 15 minute wait. We ended up waiting three hours and 15 minutes. Then the doctor gave me an RX and I gave her the phone number of the pharmacy to send it to .My husband and I went to pick it up and it wasn’t there. So I called the clinic back and told them the pharmacy didn’t receive it and he said they sent it. I asked him if he sent it to the correct pharmacy and he said yes! Waited 20 minutes and called our pharmacy and they still had not received it because the Clinic sent it to the wrong pharmacy!!! Never again would we go to this emediate cure in Shorewood again!!

Friendly staff fast service

Professional and polite quick

They were wonderful, and pleasant even though we cam in at the end of there day !!

Very nice 👍

The ladies I met were professional and efficient! My wife and I will enjoy working with them!

My husband brought my daughter here to get a rapid covid test after I found out I was positive. They are amazing and sweet. My daughter is 5 and was so nervous about the nasal swab (she's really sensitive and afraid of doctors from past experiences from a different doctors office) and she got through it no problem. The staff was so patient and understanding even though they were busy not once did my husband feel rushed. They went above and beyond with their service, answered all our questions and even gave great advice with how to deal with this unfortunate covid situation. This was our first time here but I'm certain it won't be the last! Thank you so much for making my daughter feel comfortable! I can't say one bad thing about the office or staff and I'm sooo glad we found this place!

Always exceptional care

It was a very good visit Place was very nice Little wait time Very friendly and nice people

Wait was not long. Everyone was very professional and pleasant!

The staff is very friendly and thorough. I would recommend them to family and friends.

The staff was very kind & considerate. Their policies were easy to follow.

Everyone was polite and office was very clean.

Bri has been my nurse twice now. Excellent care and patience.

The staff there is very nice and work quite efficiently. The system where you “get in line” on their website is a really good idea so you don’t have to stand in a line inside until your appt time. I would definitely use them again in the future and recommend others use them when needed also. They also offer B12 shots which is great because since it’s a medical facility you can trust that the shots here are legit!

Staff was friendly and efficient. Nurse practitioner was extremely warm, friendly and professional. Very happy with my experience.

This is my 3rd time for a Covid test and they’ve always been professional and quick given the circumstances. Thank you!

Great staff great service

Staff was friendly, efficient, and caring, and the online wait process went smoothly. Note to any having a Covid test - my insurance said that there would be no copay for a Covid visit, but did not specify that in their communication with the clinic, so I had to pay the copay and will have to contact my insurance company to be reimbursed. Another lady in the waiting room said that happened with her insurance as well, so be prepared to pay your copay even if the insurance company says there will be no charge.

Today I saw Carmen V before my trip to Ghana. Not only was she very personable and friendly but she walked me through all of much needed information i should keep in mind to stay healthy during my family vacation. I feel much more secure in my trip after my visit. Also the vaccines were super quick

I saw Carmen V, and she was great! She gave very detailed information and advice on our travel plans. She also gave us the vaccines while we were there and was very personable . Would highly recommend and plan on going back next time I travel

I saw Carmen V. And she was extremely helpful and provided vital information! I am now prepared and fully excited for my future travel adventure. I highly recommend Passport Health for your travel needs.

I went in to get immunizations for out of country travel. This was a little nerve wracking because of all the unknowns, but once I was waited on I was put at ease by Anna, who was everything you'd want in a person for this kind of thing. She was friendly, kind, knowledgeable, patient, and compassionate. She explained everything thoroughly and administered my immunizations with empathy and professionalism. I couldn't have asked for a better experience!! I feel confident about my trip, now, and am thankful for Anna who made this part of it a joy!

I saw Carmen V & she was great! She really helped me feel comfortable before my vaccinations & about my trip. I had to get 4 vaccines & 2 prescriptions. I highly recommend coming here for your travel needs.

I saw Carmen V. while getting prepared to go on a trip to Kenya. She was quick and also answered all my questions. She made the process go smoothly and let me know what my best options are. Would definitely recommend seeing her!

I saw Carmen today and she was very informative about the requirements, recommendations and options available for my travel. Leaving I feel more at ease. Thank you

I saw Carmen V today. She was extremely thorough in my review for my trip. I feel super confident that I received all I need for my vacation. Great visit. Very efficient.

Today, I saw nurse Carmen Velez. She was amazing!!! Very informative & compassionate. I hate shots and had to get 5 of them (traveling to Africa)! She was super efficient. I highly refer this company...ask for Carmen!!!

I saw Carmen V, she was beyond informative, friendly, and shared informative links to be informed on travel and travel requirements. Appreciate all the advise Carmen. Continue being awesome!

Test results were not passed along to me until 3 days after they were available, and that was only because I reached out to ask for an update. That is 3 more days I could have spent with my family instead of keeping my distance awaiting results. I understand they are busy and I'm grateful for their work and dedication, but when a mistake is made there should be some sort of compensation offered for the error. No such offer was made even after making a request for one.

Kayleigh Persino was very kind and helpful as I didn’t know what to expect and was nervous. Everything was clear and went smoothly. Thank you!

Highly, highly recommend Passport Health if you need a vaccination! Tiffany was incredibly positive, informative and patient with my questions. I didn’t think that getting a shot could be an enjoyable experience, but she someone managed to make it one! I’m typically nervous about getting shots, but the process was quick and relatively painless. I will definitely be going here again if I need additional vaccines in the future!

I saw Carmen V, and she was extremely helpful! Have wonderful insight and tips on how to be healthy on my trip

Carmen was kind and made me feel comforted. I’ll be coming here for future trips.

Carmen assisted us and was very professional and informative in preparing us for our upcoming trip. All questions and concerns were addressed and it was easy communicating with her and the staff!

Great experience with Carmen V. Informational, quick, and painless

I saw Carmen V. for a vaccination for my upcoming travels. She was very informative and thorough.

I saw Carmen V and she was very thorough and helped to explain everything needed for my upcoming trip. I was nervous I would be pressured into buying more services than I needed but Carmen was very respectful with what was offered and what I was not interested in.

I was recommended to come here and am very happy I did. The RN Carmen V made the appointment very informative but also super friendly and warm. Great staff , great experience and I'll be back for future vaccines! Thanks Carmen!

Very friendly seamless process. In depth explanations

Carmen Velez was extremely knowledgeable and helpful! She made the process easy, quick, and was personable! I would highly recommend anyone to visit this office for any travel vaccines one might need!

Carmen V. was wonderful. She is very personable, knowledgeable and spent time going over what I needed to know in order to protect my health while abroad!

I had the pleasure of being seen by Carmen V. RN. She was extremely personable and friendly along with being very knowledgeable. The facility itself was clean plus they were able to accommodate my busy schedule. I will definitely recommend to others!

I saw Carmen and she was super friendly! Even distracted me a little when I was getting my shots.

We met with Kayleigh a few weeks ago and she was great. Extremely informative and transparent. She gave solid advice around what vaccinations we should and shouldn't get and how to stay safe while we are in Thailand. She was very honest and respectful. I will definitely go back before our next trip.

Carmen Velez is a great RN, I had a great experience at the passport health chicago. Last minute catching up on all my vaccines before my international trip and they got me covered! Thank you!

I saw Carmen V at the 30 N Michigan Ave, Chicago location and she was great! Very informative and professional and I feel very well prepared to travel internationally now.

Saw Carmen Velez and she was fantastically helpful and super friendly. If you don't want to talk nice people that are super knowledgeable, stay away :p Thanks passport health

Carmen V was great! Super knowledgeable and helpful with what I did and didn’t need to get for my trip. I normally get super light headed with shots, but she did a great job administering!

I saw Carmen V. and she was super informative and helpful! Definitely recommend.

I would not recommend coming here. Instead of presenting us with our options in terms of vaccines, pill prescriptions, mosquito repellant, water purifiers, etc, the nurse who was helping us merely overwhelmed us with a packet of information and told us what she was going to go prepare to give us. I am a registered nurse, so luckily I felt comfortable asking for further explanation and telling her no to some things. My husband, however, if I was not there, would have gone through with everything unnecessarily just because he is not medically aware and it was so quickly pushed onto us. The nurse told us that we are not to come in contact with fresh water and that we are not to eat any street food. How is this practical? We came across multiple waterfalls, bathed elephants in fresh water streams, and ate tons of street food. Take some Azithro with you on your trip in case of emergency, but otherwise live a little! The nurse was also very serious and adamant about keeping a paper book with proof of Immunizations provided by Passport Health with us at all times, as each country we are going to will ask for immunization records. We went to 5 countries, and none of them asked for this. When the nurse came in with our vaccines, they had been drawn up in a different room. How is this professional? We were not able to see if she took the needle out of a new package, if she cleaned the vials, if the vials were new, etc. I also had to ask what she administered to my arm after she had already given me the vaccine. Let us know beforehand! The ordering medical professional, whether it was an NP or MD, never was seen either. I trust RNs, as I am one, but this is yet another thing that did not seem professional. By no means am I being your typical annoying medical professional nitpicking in another medical space, but this company needs to act more as a clinic, rather than a mere business. The entire time we were there, we felt like we were in a jewelry store, being upsold and constantly having to say no to a sales pitch, while also being treated as customers rather than patients.

This place was great. I know nothing about vaccinations and diseases but it seems like they knew a lot and helped a lot. Highly recommend

My experience was very pleasant. Sat with Carmen V. who was a wealth of information and service me up with everything I need to not die in the Amazon rainforest.

I saw Carmen V for my yellow fever shot & I was really scared (due to my fear of needles), but she was really awesome and understanding and made the shot go fast! :D

Very professional staff, well prepared for what needed to be addressed for my specific trip.

Very helpful, I learned a lot and felt prepared to travel to Peru. We were told about all the options and tools to make sure our trip was a safe one. Anna was very nice! :)

Carmen V was very nice. The process was very efficient.

Carmen V. was helpful and got us in and out. Passport Health is a great place to go for shots.

Brought my son in after a football injury tonight and was able to walk in and be treated, the staff was very accommodating as we walked in later in the evening. He ended up breaking his arm but the wonderful team at Emediate Cure Shorewood got us taken care of and made an unfortunate experience stress free for a mom. Everyone we encountered from front to back were very friendly and truly took great care of my son! I would happily recommend them to anyone! If you need an urgent care this is the place to go.

So thankful for late Sunday option! Walked in, all was very clean, quiet, professional. Just a short wait (15 min tops). Efficient, courteous care, friendly staff. Would definitely return! Love that it's locally, family-owned by two NPs. Edited to update that as an RN, I was impressed with the callback I received the following day with lab results and 3 days later to be sure I was feeling better. Thanks for attention to details!

This was my first visit to emediate cure and I was so impressed. I was able to “save a spot” online before they even opened and then I got a text when it was my turn. Receptionist was friendly and fast. I was seen quickly and was in and out within 20 min. They faxed my prescription in and it was ready by the time I got home. Great place!

Wonderful service! And I loved that they will hold your place in line and text you when it’s your turn to come in. I had time to do some errands And when I got the text I just headed there. Staff was cordial And friendly with my kids! I loved this place and will recommend to others.... great hours as well .....when others are closed you can count on this place without having to go to The hospital if not necessary!

The staff is excellent. Very professional from the front desk to the nurse practitioner that took care of me. I would recommend them to all my loved ones. I was in and out without feeling rushed. I'm very surprised to be impressed with a medical facility but I am!

I LOVE Emediate Cures online save your spot. Its so convenient & easy to use. The entire staff was so incredibly friendly & kind! They were clear with their diagnosis & instructions for treatment and I left feeling much more comfortable. I had the best experience I've had at a doctors office in a very very long time! Thank you ❤️

Very organized, clean and everyone were so polite. My son's appointment was cancelled were we originally go. I conveniently got in line while at home and was informed via text as we were closer in line to be called. We were seen in a timely manner. Life saving because my son had been in pain all night. I informed the P.A. symptoms, she assessed him and made sure she prescribed meds he needed.

Easy to book a spot on line. No need to wait in the office. I was able to wait at home until I was notified to come in. Really great option to wait at home when you are not feeling good. Team was courteous, professional and explained everything in a way that I could easily understand. Great docs and staff!

We got in pretty quickly and the care was great. Would definitely recommend! Thank you! Very cute room for children as well! Edit: I wanted to add that if you go on the website you can see the wait times at the different locations near you and choose to drive a little further with a shorter wait and you can also “save your spot” in line on the website as well to ensure not having as long of a wait when you arrive. They even call to check in with you a few days later to make sure you’re feeling better and see if there’s anything else you need. At this point my whole family needed antibiotics for strep throat and we all ended up getting in and out frustration free. 2nd edit: I have lowered my review to 3 stars. Make sure to check your bill and if you have secondary insurance make sure they were billed before paying balance… and make sure to contact them if there is an issue before they just charge your debit card on file before even billing both insurance! Luckily, I’m broke enough their charge was declined because there wasn’t enough in my account to cover the balance that should’ve been billed to insurance. Issue is resolved now, but only because I called the billing department and asked why both insurance weren’t billed, they didn’t have an answer as why but we’re able to put it though.

So many things I love about this quick care. Number 1 is that it’s family owned and operated. I see so much generosity from this business given back to the community. As for the healthcare part, I love the save the spot and appointment options. The fact there are 3 locations is very convenient. The care provided has always been great. I like the option that the will let my almost 18 year old been seen without me as well. If she has to go in for something, she can be seen and they call and ask permission to be seen. I have had nothing but great experiences at all 3 locations.

I would highly recommend. Extremely friendly and knows all about customer service. I came in around 828p, they close at 9p and they still were nice. I was in and out by 850p. Keep up the excellent work. I do not give out 5 stars easily because my expectations are high. Well deserved!

Very nice and efficient medical service. Walked in this morning and did a little paperwork. I was seen almost immediately and waited less than 5 minutes to see the practitioner. Everyone was very nice and everyone knew how to do their jobs and be kind at the same time. Very good experience. Of course, it's too soon to say if my treatment will be effective, but I'm highly confident in the diagnosis and the treatment choices. Recommend highly.

Today was a VERY busy day for the Shorewood clinic. The office manager warned me upfront - how many people were in line before me and also what the average wait time looked like for that day. She was accurate. I appreciated the transparency and kindness. I interacted with 4 total staff members. I left the clinic feeling heard and cared for. Thank you!

As always a pleasant experience. Once you walk through the door you are greated and treated like a person not just another number. The staff smile, are polite and professional. The Dr working on Thursday was awesome. She not only had a great personality but also a great bed side manner. She was so nice and very knowledgeable making the entire process painless (minus the shots I got lol). I would not hesitate or think twice about going there in the future. I highly recommend this office and encourage anyone in need of medical care to give this facility a try. You won't be disappointed and you'll be on the mend in no time.

I recently stopped in for a sore throat. This was my first time coming and let me say, with the wonderful treatment I received I will be returning for future needs. Each staff member greets you with a smile and warm welcome. They also make you relaxed and comfortable. I left feeling better just hours later, and my prescription was ready before I left. Great team great staff great location for medical attention. Thank you all.

Assistant was Very Professional and Nice. Doctor was arrogant. Said, I looked good for a cursory exam. Ordered a steroid and tablet cough syrup 🤷‍♀️ I can pick my antibiotic up in 5 days if this doesn’t work. He acted like I didn’t understand how to use medication correctly. I have always been happy Emmediate Cure Quick Care. I have always received help with my issues and concerns, but not this time I felt dismissed.

I had a very unfortunate experience with Emediate Cure. I brought my 2 children in to be seen in October. The services were completed and then I returned a later with my youngest child for similar symptoms. At that time I was told that they don't accept my insurance and I could not be seen there. Shortly after I received a large bill from Emediate Cure because I was told originally they accepted my insurance when we were seen at the first appointment and then when we returned, told that they don't accept my insurance. All of the services I had to pay for out-of-pocket, and was not aware that my insurance would not be used until after the services were completed. I was asked to pay the co-pay at the visit, and nothing else. I would not have stayed there for the services I would have gone elsewhere had I known my insurance was not accepted there. I am now left with a large out-of-pocket bill, and they have done nothing to rectify the situation, but verbally apologize. I have asked that the bill be taken care of by the company since it was their error and they were not willing to do that. Be careful and make sure you insurance is accepted before you are treated. I will happily update this review, if the company is willing to reduce the bill for their mistake. Edit- to respond to the owner... In conversations with your billing team, I relayed that I had my new insurance card in hand upon check-in. I asked the associate at the front desk if she needed it and she told me no, therefore I put it away. I think a conversation with the front desk staff to check all insurance cards for changes should be a good step moving forward to make sure this does not happen again to another customer. This will ensure that if changes do occur since the last visit. Thank you!

Went into Shorewood clinic because I had issues with my card on file. Receptionist (miranda) was very helpful. She was able to get in contact with someone in billing & let them know of my issues & she followed up with me today. Great costumer service!