Countryside Jewelry image

Countryside Jewelry

Jewelry store Jeweler Jewelry designer Jewelry repair service Watch repair service Engraver

👍👍 The nicest staff. I was deciding on a ring that would make the stone I purchased really pop. We found a gorgeous band and it was never assumed I couldn’t afford it. It was a great experience. The staff are knowledgeable, Kim was genuinely excited to me working with me and to see the ring all put tog... People often mention ring, service, wedding, jewelry, John, Great, staff, rings, engagement, store,


Address

117 N Main St, Lake Mills, WI 53551, United States

Website

countryside-jewelry.com

Contact

+1 920-648-5755

Rating on Google Maps

4.80 (77 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: ring (30) service (15) wedding (11) jewelry (11) John (11) Great (9) staff (9) rings (7) engagement (7) store (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jennifer J. 3 years ago on Google
    Great personalized wedding rings. Can't beat the prices with great personalized service. So many other fun jewelry and gift pieces for any budget. I trusted them to size and revive my grandmother's almost 90 year old wedding ring.
    1 person found this review helpful 👍

  • 5/5 B.J. H. 3 years ago on Google
    What an amazing experience. Although I bought an engagement ring here back in the 80's, I'm not s jewelry person and have only been in the store a few times since. I wear a pendant with my dad's ashes around my neck. Bought elsewhere it began to wear through. John did an amazing job repairing it. While there I learn that John fixes Cuckoo Clocks. I had purchased a really awesome Cuckoo Clock while in the Black Forest when I was stationed in Germany. I had it shipped home and never had a place big enough to put it. Recently buying a new home I found the perfect spot for it. Unfortunately, I didn't package and store it correctly, so it didn't work. I took it in and John looked it over. He have me two options, one costing a little more then the other. He was comfortable that the CHEAPER cleaning would do the trick, yes, he suggested the CHEAPER option. That's professionalism!!! I got it home, hung it, and love it. Well, until I realized it was losing 6 minutes every 12 hours. I sent an email asking to have John look at it again. Instead of having to pack it up and take it to him, wait to get it back, and pay a few bucks, John called me. He explained to me over the phone how to adjust the pendulum to correct this issue. No cost, again, very professional in my opinion. The clock is keeping perfect time now and I have John to thank for that. Thank you John!!!
    1 person found this review helpful 👍

  • 5/5 Nicole S. 3 years ago on Google
    This is our favorite shop in Lake Mills. My (now) husband bought my engagement ring and wedding band here. I bought his wedding band here as well. The entire process was so great and they spent so much time going through every possibly option with us. I also brought a few damaged pieces from my mom in earlier this year, pieces that were stolen and broken,but recovered. Countryside Jewelry did a fantastic job restoring all the pieces. My mom cried because she couldn't even tell that they had ever left her!
    1 person found this review helpful 👍

  • 5/5 Ashley N. 3 years ago on Google
    The nicest staff. I was deciding on a ring that would make the stone I purchased really pop. We found a gorgeous band and it was never assumed I couldn’t afford it. It was a great experience. The staff are knowledgeable, Kim was genuinely excited to me working with me and to see the ring all put together. This ring was truly made for me!
    1 person found this review helpful 👍

  • 5/5 leisa m. 5 years ago on Google
    Excellent. Fixed my family ring and did not have to send it away . all repaires done on site. Family owned and operated. I will be back.

  • 5/5 Paige B. 1 year ago on Google
    Trustworthy and professional with an incredible stock of gorgeous items, they will even search for what you are looking for if you can't find it! Great customer service and reliable place for any appraisal needs.

  • 5/5 Q Q. 6 years ago on Google
    Wonderful local jewelry store located in a stately renovated bank. The service is top-notch, and the owner/designer is onsite.

  • 3/5 Caleb O. 6 years ago on Google
    Simple jewelery

  • 5/5 Amber H. 6 years ago on Google
    Wonderful staff!

  • 5/5 Jessica l. 6 years ago on Google
    Fantastic customer service and beautiful work. I had my ring fixed because the diamond fellout and resized. Done in 10 days and its amazing

  • 5/5 Cindy G. 6 years ago on Google
    Me and my husband stopped at country side to look at rings so I had a ring to wear to work. Heidi asked me if I wanted my wedding ring cleaned and I said okey come to find out I had a broken prong and could of lost my diamond. Left my wedding ring at the store to be fixed got it back tonight it is all shiny and beautiful again and fixed. Awesome service and really appreciated. And my other ring my husband got me is beautiful to. Thank you to Heidi and john

  • 5/5 Randy G. 6 years ago on Google
    Very helpful. Great selection. Will go back again.

  • 5/5 Michelle K. 6 years ago on Google
    Great selection and service

  • 5/5 Chris R. 6 years ago on Google
    Outstanding service! Beautiful custom made settings for that one-of-a-kind look.

  • 5/5 William S. 6 years ago on Google
    Great customer service. Beautiful jewelry. Nice new building.

  • 5/5 Jacob K. 7 years ago on Google
    Awesome staff!

  • 5/5 Kristie K. 7 years ago on Google
    John and Heidi always make you feel special! We have been going there for years..... custom jewelry, jewelry for special occasions and the next generation... AJ and Amanda also went there for wedding rings and Abbi is hooked ever since Ladies night!

  • 5/5 Madylin F. 7 months ago on Google
    My fiancé and I recently got engaged, but my rings (engagment and wedding band) were too big. We decided to visit here for ring sizing. They were very kind when we went in and immediately pointed out that the way the rings were designed may cause some diamonds to fall out. So they would see if they could correct that while it was being sized. About 10 days later we got the rings back. When we got home we noticed that the wedding band had a missing diamond. My Fiance called them up the next day and they apologized for the mishap and told him they would replace the diamond free of charge. He brought the ring back in. After a few days we got a call talking about how the diamonds just keep falling out and because of the thin nature of the ring there was nothing they could do that wouldn't cover the whole diamond in extra metal. Instead it was offered for us to come on and take a look at their selection of quality rings and trade in the other one for a discount on one of theirs. Well, that's exactly what we did. We were talked through picking out the perfect ring and even told they can fix the shape to fit with my engagement ring perfectly just how the old one did. We decided on the perfect ring. Throughout our whole messy process the team here was nothing but understanding and kind. We will 100% be coming back here for my fiancés ring and to get my wedding ring and engagement ring soldered together.

  • 5/5 Joan B. 6 months ago on Google
    Great prices and variety of nice-looking jewelry

  • 5/5 Cas D. 3 years ago on Google
    To sum up my experience with the owners and staff in one word was PERFECT. As they make you feel like part of the family and the service was absolutely amazing. As the have earned all of my respect and business from here on out as you can’t get this type of one on one service any where any more. I can’t wait to see what’s next with them as they continue to wow me every time I walk in the door. Thanks so much for being beautiful people.

  • 5/5 Elizabeth H. 4 years ago on Google
    My fiancée designed and bought and absolutely gorgeous custom ring! He has raved about his wonderful the staff was too!

  • 5/5 Mia B. 3 years ago on Google
    Brought my engagement ring in to be sized multiple sizes down. The ring was still too big, so I brought it back. When I picked it up the second time it fit perfectly. The price is so affordable and the quality is amazing! Great customer service and being so personable.

  • 5/5 Kelly S. 3 years ago on Google
    Countryside Jewelry has a great selection of everything and anything you could ever need or want...even if you don't know it yet! Excellent service from a knowledgeable staff ready to help you when you walk in the door.

  • 5/5 happysaws 4 years ago on Google
    I custom ordered an Alexandrite necklace, and all I can say is wow. The stone is beautiful, and the service was remarkable. The original bail allowed the stone to tip while the necklace was being worn; however, John fixed the problem by changing the bail the next day with zero issues. I am so pleased with my shopping experience! I would give Countryside Jewelry 6 stars if I could!

  • 1/5 Vickie P. 3 years ago on Google
    I brought in 3 watches for repairs, two of the watches had minor repairs/adjustments and were returned in a timely manner. The last watch had to be sent out of the store for a replacement part the store did not have on hand. Several weeks later I was called to pick up the watch, when I asked for a breakdown of the cost ( which I felt was a bit high for what was done) The clerk acted as though she didn’t understand what I was referring to by the term “ breakdown” I told her Labor and cost , she told me she didn’t know like it was a term she had never heard and made no effort to ask. I guess I should pay the bill without knowing what I am paying for. I have worked for two other Jewelers in the past and know you certainly can and should give your customer a breakdown of labor/cost. I asked where they send the watch and was told they don’t give out that information. I don’t know the sales associate’s name, but she was rude and condescending. We will not return, no reason to give business to someone who doesn’t appreciate their customers. Your Sales people are your frontline of your business their words and actions represent you.

  • 5/5 Teresa H. 3 years ago on Google
    Great jewelry and great customer service!!

  • 5/5 Audrey P. 3 years ago on Google
    Love this place. Custom jewely is fabulous.

  • 5/5 Michael R. 3 years ago on Google
    Very helpful and fair

  • 5/5 Colton R. 4 years ago on Google
    Beautiful custom made jewlery. My (now wife) absolutely loved the ring. I'll be back to get other jewlery. The staff is very friendly and John is very talented!

  • 5/5 andy w. 5 years ago on Google
    I have been dealing with countryside forever and they never disappoint. I recently purchased and engagement ring and the experience was great.

  • 5/5 Donna B. 4 years ago on Google
    I was very impressed with this jewelry store.All the employees were friendly and the lady that waited on me was so helpful. I look forward to visiting them again.

  • 5/5 Kurtis H. 4 years ago on Google
    They did very very good on our ring! We both love it!

  • 4/5 Marsha M. 4 years ago on Google
    Very friendly staff.

  • 5/5 talanda c. 4 years ago on Google
    I love this place the owner is awesome. I go to them for everything....repairs...resizing...Gucci watch battery replacement and of course all my new jewelry 😁

  • 5/5 Nonr U. 5 years ago on Google
    Great selection Excellent service Friendly atmosphere

  • 5/5 Adriane S. 5 years ago on Google
    When I lost the stone to my wedding ring Heidi designed and improved the original beyond my expectations. Honest, fair and friendly with an incredible selection of beautiful jewelry.

  • 5/5 Adam D. 5 years ago on Google
    Was referred to Countryside by a family member when I wanted an engagement ring. John was incredibly nice and helpful. Worked with me to find a ring and even found a way to help me keep it in my budget. Couldn't be happier with my experience!


Call +1 920-648-5755 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business

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