Clinica Los Andes

Doctor

😠 For more than 3 months trying to get an appointment, they never answer the phone calls, they are going to get an in-person appointment and the secretaries give horrible attention, zero kindness and empathy, they shouldn't have people like that in a clinic of this prestige People often mention answer,


Address

Juan Soldado 478, 1710342 La Serena, Coquimbo, Chile

Website

www.oftalandes.cl

Contact

+56 51 233 4000

Rating on Google Maps

1.80 (17 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Maudy Ardiles r. 2 years ago on Google • 3 reviews
    The attention is horrible, I'm calling every day to see if they answer, I don't know if they leave the phones off the hook, because they ring and ring. Zero respect for the patients we have been treating there for years.
    5 people found this review helpful 👍

  • 1/5 Valentina C. 3 years ago on Google • 7 reviews
    Those phones are busy all day, I feel like they leave them off the hook, I've been trying to communicate for weeks and to no avail, and the only time I was able to attend an appointment they had me waiting for an hour and a half in the middle of the covid contingency, with disabled people and everyone waiting inside 🤯 TERRIBLE service
    3 people found this review helpful 👍

  • 4/5 Claudio Valenzuela S. 2 years ago on Google • 64 reviews
    Good

  • 1/5 Javier Pizarro D. 2 years ago on Google • 5 reviews
    They don't answer the calls, it's incredible that a clinic like its reputation doesn't have the minimum criteria for care!!!
    2 people found this review helpful 👍

  • 1/5 Nahim E. 3 years ago on Google • 5 reviews
    They never answer phones and they seem not interested in improving this issue.
    2 people found this review helpful 👍

  • 5/5 Angelica V. 1 year ago on Google • 39 reviews
    Very good staff 👌

  • 1/5 Luis Guerra O. 4 years ago on Google • 26 reviews
    We traveled from La Serena and they canceled the time, they did not give us the possibility of scheduling or accommodating the time... Bad...

  • 1/5 manuel b. 5 months ago on Google • 11 reviews
    They don't answer the phone, two days calling,

  • 1/5 José T. 2 months ago on Google • 3 reviews New
    Doctor Julio Gustavo Endara is terrible. He gave me the wrong prescription and did not want to make the doctor's note to request an optical guarantee. I do not recommend this clinic at all.

  • 1/5 Ignacio A. 3 years ago on Google • 2 reviews
    For more than 3 months trying to get an appointment, they never answer the phone calls, they are going to get an in-person appointment and the secretaries give horrible attention, zero kindness and empathy, they shouldn't have people like that in a clinic of this prestige
    6 people found this review helpful 👍

  • 1/5 Luis C. 2 years ago on Google • 1 review
    Bad service, they change hours unexpectedly, they don't answer the phone, they don't give a solution
    1 person found this review helpful 👍

  • 1/5 Angelo S. 11 months ago on Google • 1 review
    The attention is horrible, they have decorative telephones, they never answer even if it is the first hour, so long and they are still just as regrettable
    1 person found this review helpful 👍

  • 1/5 FABIAN A. 2 years ago on Google • 2 reviews
    THEY NEVER ANSWER, TERRIBLE SERVICE
    1 person found this review helpful 👍


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