Esta organizacion no esta preparada para tratar con el mercado turistico internacional. Solamente aceptan dinero efectivo local para cancelar la tour. Si uno quiere pagar con una targeta de credito, tiene que viajar a la oficina central de ellos en el centro de La Serena. Esto lo encontre muy inconveniente, en una epoca en que organizaciones turisticas en el mundo entero, aceptan targetas de credito. This organization is definitely not ready to deal with the international tour market. They only accept local cash as payment for their tours. If anyone wants to pay with a credit card, it can only be done personally at their central office in downtown La Serena. I found this to be extremely inconvenient for tourists, in an age in which credit cards are accepted everywhere, particularly by tour organizations in the world.

Excellent experience! They deliver as promised. On time. Very well planned. Excellent service. While they could not assure us we could watch many whales, dolphins, penguins and many other during our trip at Damas and Choros islands. Very professionally treated by all the staff. A must do trip during your stay at La Serena in Chile.

(Translated by Google) That driver Don Marcelo is very nice and good driver thanks. (Original) Ese conductor Don Marcelo es muy simpatico y buen piloto gracias.

(Translated by Google) A wonderful experience, full of terrestrial and maritime flora and fauna, as well as a lot of learning! Thank you very much Felipe Torres, for your charisma and your teachings (Original) Una experiencia maravillosa, llena de flora y fauna terrestre y marítima además de que se aprende un montón!!! Muchas gracias Felipe Torres, por tu carisma y tus enseñanzas

(Translated by Google) Good experience, the really unforgettable tour to Isla Damas, the guide in charge gave us a true kind of ecotourism and respect for the nature of our beautiful country, 100% recommended (Original) Buena experiencia, el tour a Isla Damas realmente inolvidable, el guía a cargo nos dio una verdadera clase de ecoturismo y respeto por la naturaleza de nuestro bello país, 100% recomendado

(Translated by Google) Excellent the best. (Original) Exelente lo mejor.

The tour of Isla Dama + surrounding islands was an all-inclusive and informative experience. Our tour guide Felipe Torres was very enthusiastic throughout the day and checked in on us frequently about our needs/preferences. He not only seemed knowledgeable about the local biodiversity, but also showed a concern for its preservation. He even gave the tour in two languages (English and Spanish), which was very helpful for people with limited Spanish abilities. A very filling 4-course lunch was included with the package, as well as an additional trip to look at desert flowers and animals. The tour is a great way to spend a day in La Serena, as well as to promote regulated, sustainable tourism. 5 Stars without a doubt (Thanks for the lunch Felipe)

(Translated by Google) Excellent 100% recommended, it is a very complete Tour. (Original) Excelente 100% recomendable, es un Tour muy completo.

We did 2 amazing trips with this company. Highly recommend Felipe and Sebastian as a tour guides. Wish you have a lot of good tourists and let whales always appear.

(Translated by Google) We hire a tour for Valle del Elqui and Mamalluca. Regarding the first tour we had no major problem, however, regarding the observatory, we called the day before to confirm if everything was in order and we had not been registered. Then, on the day of the tour, the minibus that had to retire passed us from our accommodation. We called and they told us that another minbus was on its way, which did not happen. Given that, we were offered to take a tour of Collowara, which we accepted because it was our last day. Arriving there the driver tells us that, according to the office, we still did not pay the value of the tour. We had to show the ballot to the Lord to confirm that we had already paid everything. So, recommendation: call to confirm that everything is in order and keep your ticket if you pay before. (Original) Contratamos tour para Valle del Elqui y para Mamalluca. Respecto del primer tour no tuvimos mayor problema, sin embargo, respecto del observatorio, llamamos el día antes para confirmar si todo estaba en orden y no nos habían registrado. Luego, el día del tour, el minibus que debía retirarnos pasó de largo de nuestro alojamiento. Llamamos y nos dijeron que otro minbus venía en camino, cosa que no ocurrió. Ante eso, nos ofrecieron en reemplazo tomar un tour a Collowara, cosa que aceptamos porque era ya nuestro último día. Llegando allá el chofer nos dice que, según la oficina, aún no pagábamos el valor del tour. Le debimos mostrar la boleta al señor para confirmar que ya habíamos pagado todo. Así que, recomendación: llamen para confirmar que todo está en orden y guarden su boleta si pagan antes.

(Translated by Google) Variety of tours at very convenient prices! (Original) Variedad de tours a precios muy convenientes!

(Translated by Google) Very good service (Original) Muy buen servicio

(Translated by Google) We did the tour of Isla Damas on a cloudy day in December. At 08: 20h we were collected at our accommodation. After collecting all the participants, we stopped at the northern exit of the city at a gas station, where you could stock up on snacks. The whole stop took about 30-45 minutes. These breaks dragged through the day. One had the impression that the Tourveranatalter delayed the trip to justify the price of 63 €. The 1:45 hour drive was accompanied by bilingual explanations of the environment and the animals that were on the way. For the animals (llamas, donkeys, foxes) a stop of 10-15 minutes was always inserted. After we got on the boat around 11 o'clock, we could already see dolphins on the way to the island. The bypass of the first island also showed us a few Humboldt penguins, various birds and sea lions. All nice to see, but the wow effect did not materialize. At about 1 pm we went to the island of Dama, which we were able to explore on our own within 50 minutes. However, we did not see more than a few brooding, angry, gull-like birds in this penguin reserve. Then we went directly by boat and car to the restaurant, where we took the lunch at 15: 15h. Empanda, fish and Co. were delicious, the service but extremely rude. Again, the departure back to the city La Serena was delayed again. At 17: 45h we were back. All in all very nice, but you can make better use of the day, if the entire program something upsets. (Original) Wir haben an einem bewölkten Tag im Dezember die Tour Isla Damas gemacht. Um 08:20h wurden wir an unserer Unterkunft eingesammelt. Nachdem alle Teilnehmer eingesammelt wurden, haben wir an der nördlichen Ausfahrt der Stadt an einer Tankstelle angehalten, bei der man sich mit Snacks eindecken konnte. Der ganze Stop hat ca. 30-45 Minuten gedauert. Diese Pausen zogen sich durch den ganzen Tag. Man hatte den Eindruck, dass der Tourveranatalter den Ausflug herauszögert, um den Preis von 63€ zu rechtfertigen. Die Autofahrt von 1:45 Stunden wurde durch zweisprachige Erklärungen der Umgebung und der Tiere, die unterwegs zu sehen waren, unterhalten. Für die Tiere (Lamas, Esel, Fuchse) wurde immer wieder ein Stop von 10-15 Minuten eingelegt. Nachdem wir gegen 11 Uhr aufs Boot stiegen, konnten wir auf dem Weg zur Insel bereits Delfine sehen. Die Umfahrung der ersten Insel zeigte uns zudem ein paar Humboldt Pinguine, diverse Vögel und Seelöwen. Alles ganz nett zu sehen, aber der Wow-Effekt blieb aus. Gegen 13 Uhr ging es dann auf die Insel Dama, die wir innerhalb von 50 Minuten auf eigene Faust erkunden konnten. Mehr als ein paar brütende, wütende, mövenartige Vögel sahen wir in diesem Pinguin Reservat allerdings nicht. Anschließend ging es direkt mit Boot und Auto zum Restaurant, wo wir gegen 15:15h das Mittagessen einnahmen. Empanda, Fisch und Co. waren lecker, der Service aber extrem unfreundlich. Auch hier wurde die Abfahrt zurück in die Stadt La Serena wieder herausgezögert. Gegen 17:45h waren wir dann zurück. Insgesamt ganz nett, aber man kann den Tag durchaus besser nutzen, wenn man das ganze Programm etwas staucht.

(Translated by Google) Totally recommended company, we had the opportunity to take 3 tours with them to Valle del Elqui, Isla Damas and whale watching tour in Chañaral Island. Their guides like Felipe and Sebastián are very prepared and concerned that you live a nice travel experience. Along with the above, the service they offer for lunch in the different locations is excellent ⭐⭐⭐ (Original) Empresa totalmente recomendada, tuvimos la oportunidad de tomar 3 tours con ellos a Valle del Elqui, Isla Damas y tour de avistamiento de ballenas en Isla Chañaral. Sus guías como Felipe y Sebastián son muy preparados y preocupados de que vivas una linda experiencia de viaje. Junto con lo anterior el servicio que ofrecen de almuerzo en las distintas localidades es excelente ⭐⭐⭐

(Translated by Google) Good attention and concerned about people (Original) Buena atención y preocupados por las personas

(Translated by Google) Wide Variety of Tours in the IV Region. (Original) Amplia Variedad de Tours en la IV Region.

(Translated by Google) Excellent attention and travel. They handle formal language, in addition to other languages ​​such as English. The tourist routes are very nice. You can appreciate different flora and fauna in the trips made by this company. Affordable prices I recommend hiring this company to perform the tour of the area. (Original) Excelente atención y recorrido. Manejan lenguaje formal, además de otros idiomas como el inglés. Las rutas turísticas son muy bonitas. Se puede apreciar diferente flora y fauna en los viajes realizados por esta empresa. Precios accesibles. Recomiendo contratar esta empresa para realizar los tour de la zona.

(Translated by Google) An excellent tourism company, performs properly tour with qualifications of good international service, the bad thing that only work with serene tourists and not coquimbo, which reduces the general public of its customers (Original) Una empresa excelente de turismo, realiza tour correctamente con calificaciones de buen servicio internacional, lo malo que solo trabajan con turistas de serena y no de coquimbo, que reduce el publico general de sus clientes

(Translated by Google) I contracted the tour of the Elqui Valley. Very professional and punctual, Martin the guide very pleasant and knowledgeable (Original) Contraté el tour del valle del Elqui. Muy profesionales y puntuales, Martin el guia muy ameno y conocedor

(Translated by Google) Kindness and good attention. A parking lot is missing. (Original) Amabilidad y buena atención. Falta un estacionamiento donde aparcar.

(Translated by Google) Excellent attention, professionals, we went to the tour of the elquis valley, the guide Andrea the driver Hernan, the hiring elias ... all with excellent attention 100% recommended (Original) Excelente atención, profesionales, fuimos al tour de valle el elquis, la guía Andrea el chófer Hernan, elias de contrataciones.. todos con excelente atención 100% recomendado

Went on a tour with them to Isla Damas and it was very well planned and a lot of fun. We didn't see any dolphins or whales, but we did see several penguins, different species of birds, and sea lions while on the water as well as wild Llamas, burros, and foxes in the desert on the way to and from the port. Beautiful views, professional staff, and a great day out overall.

Our guide Felipe Torres was amazing throughout the tour. He offered to speak English which was very helpful. I enjoyed how engaged he was and how knowledgeable he was with the animals in the area. I'd highly recommend doing this tour.

The tour was perfect Felipe Torres ...the best Ever!!!! we were able to see lots of wild animals!!! The boat very safe and very friendly! Lunch couldn't be better!! Fresh and clean place !!! Nice menu lots of salads. I will take this tour for sure again and I will recommended to my friends and family!!!!♥️♥️♥️♥️

Best tour guide ever! Felipe Torres gave us an amazing tour en Español and English! He gracefully put on many hats! So hats off to your agency for hiring such amazing guides!

Great- lady island tour! Felipe Torres was an amazing dude who managed the tour flawlessly as a BILINGUAL driver, biologist, navigator, waiter. Highly recommend, especially if you are interested in learning spanish or English!

Had a great tour to Elqui Valle with Felipe Torres. Even though i was the only person on the tour who spoke English he took time to say everything in both English and Spanish for me. Highly recommend the day trip from La Serena to Elqui Valle with many interesting stops and photo opportunities along the way. Try Pisco and a lunch is also fully included. Felipe is a very knowledgeable guide and I learnt alot about the area. Thank you Felipe for a great day!

I did the Penguin tour - Pingüino Humboldt e Isla Damas, Martin was an excellent guide. He was knowledgeable and passionate about all the biology we saw and spoke both English and Spanish. We saw Penguins(!) Dolphins, many birds, fox, big llama and donkeys. Highly recommend the day trip from La Serena with a big lunch included :)

The whale watching tour started just as it was scheduled. The tour guide, Felipe Torres, made sure he transmitted the information, both in Spanish and English, about the fauna we were about to see. I was impressed with Felipe’s knowledge about the animals and how they interact with their habitats; the use of simple, everyday data intertwined with scientific information only made this tour more memorable. Yet, the most important aspect that made this experience an unforgettable one was the many opportunities we had for seeing Fin whales– approximately, four or five that blew their nostrils quite close to our boat. As we were making our way back, we saw some grey foxes and guanacos on the plains. The experience I lived today was one of a kind.

I had a fantastic day whale watching today! Our guide, Felipe, gave us so much information and his energy was great! Such a positive and energetic person, who knows everything about the whales and wildlife you see during the trip! We saw about 10 whales and loads of sealions and pinguïns and birds. Soo amazing to see those beautiful animals up close!! And the lunch afterwards was also very good. The trip was perfect in every way, I definately recommend it!!

Fantastic watching whale program. I watched Fin Whale, sea lion, penguin and many kinds of birds. Felipe, he is the best guide I met. I and my husband learned how fin whales can breath, sleep and take care of baby whale. Thank you for all.

(Translated by Google) Felipe is a great guide! I had a great day thanks to him in the Elqui Valley! I recommend this agency (Original) Felipe est un guide génial ! J'ai passé une superbe journée grâce à lui dans la vallée del Elqui ! Je recommande cette agence

(Translated by Google) I did three excursions with ecotourism la serena and everything turned out perfect, the guides are super cool and the prices are affordable (Original) Hice tres excursiones con ecoturismo la serena y todo salió perfecto, los guías son súper copados y los precios accesibles

(Translated by Google) Excellent service, especially the guide Martin, very friendly, throughout the trip explains everything and is also bilingual, I really recommend it. (Original) Excelente servicio, sobretodo del guía Martín, muy amable, durante todo el viaje explica todo y además es bilingüe, lo recomiendo realmente.

(Translated by Google) Very good tourist agency 100% recommended we take the tip tour of Choros and we get a very nice experience (Original) Muy buena agencia de turismo 100% recomendable tomamos el tour punta de choros y nos llevamos una muy linda experiencia

(Translated by Google) Congratulations to the guides for their professionalism and commitment to passengers, they were unforgettable trips and moments, my thanks to Andreita, Don Jorge and Don Julio for their love and concern🙏 are a ☀️ (Original) Felicitaciones a los guias por su profesionalismo y compromiso con los pasajeros, fueron viajes y momentos inolvidables, mis agradecimiento a Andreita, don Jorge y a don Julio por su cariño y preocupacion🙏 son un ☀️

(Translated by Google) Good and efficient service, the tour to Mamalluca very interesting (Original) Servicio bueno y eficiente, el tour a Mamalluca muy interesante

(Translated by Google) Excellent!!! Very good attention, knowledge, cordiality, resolved all our doubts, nothing to say, the Guide Andrea and the Driver Pedro on the tour today simply ... The RAJAAAA !!!! Success in your reservations and visits (Original) Excelente!!! Muy buena atención, conocimiento, cordialidad, resolvieron todas nuestras dudas, nada que decir, la Guía Andrea y el Chófer Pedro en el tour hoy simplemente... La RAJAAAA!!!! Éxito en tus reservas y visitas

(Translated by Google) Very kind, they resolved all our doubts. The tours are very good. (Original) Muy amables, resolvieron todas nuestras dudas. Los Tours muy buenos.

(Translated by Google) Excellent experience. Andrea guide very loving and professional. 1000% recommended (Original) Excelente experiencia. Guia Andrea muy amorosa y profesional. Se recomienda 1000%

(Translated by Google) It is beautiful deserves to be visited (Original) Es hermoso merece ser visitado

(Translated by Google) Great tour (Original) Super tour

(Translated by Google) The tour guides are good, the place where they take us fabulous and the food very good. You really enjoy the places. (Original) Los guías turísticos son buenos, el lugar donde nos llevan fabuloso y la comida muy buena. Se disfruta mucho de los lugares.

(Translated by Google) Very good place, and always good attention (Original) Muy buen lugar, y la atención siempre buena

(Translated by Google) Excellent tourism agency, they do different types of very complete tours and with a corresponding price. (Original) Excelente agencia de turismo, hacen diferente tipos de tours muy completos y con precio acorde.

(Translated by Google) Super good service from the guide Martin (Original) Super bien servicio del guía Martín

The tour to Punta de Choros was amazing and the staff is really enthusiastic, dedicated and joyful. Thanks Felipe!

(Translated by Google) Good attention (Original) Buena atencion

(Translated by Google) Very good service, punctual and fulfilled everything promised (Original) Muy buen servicio, puntuales y cumplieron con todo lo prometido

(Translated by Google) Great (Original) Excelente

(Translated by Google) Very good attention and good service. recommendable (Original) Muy buena atencion y buen servicio. Recomendable

The tour for punta de choros was fantastic thanks martin!

(Translated by Google) Very good (Original) Muy bueno

(Translated by Google) Very good ecotourism agency today I went to Elqui Valley, everything perfect. (Original) Muy buena la agencia ecoturismo hoy fui al valle del elqui , todo perfecto .

(Translated by Google) Excellent tourist service. Very good attention of the guide (Original) Excelente servicio turístico. Muy buena atención del guía