1/5 A Google U. 1 year ago on Google
Made
a
booking
right
after
7
PM,
and
they
hadn’t
checked
it
yet
by
the
time
we
arrived
at
4
PM.
Unsure
why
their
website
has
me
put
my
estimated
arrival
time,
as
the
room
was
not
ready
until
5.
While
they
gave
us
a
complimentary
beverage,
that’s
not
ok.
They
also
told
me
the
gate
would
be
closed,
and
to
call
security
to
have
them
open
the
gate
late
at
night.
Called
4
times,
no
one
answered,
and
I
had
to
climb
over
the
locked
gate
to
open
it,
so
I
could
park
the
car
and
we
could
get
to
our
room
to
sleep.
This
is
simply
unacceptable.
While
I
paid
online,
they
also
made
me
pay
again
when
I
got
there.
Unknown
why,
as
I
clicked
on
the
pay
now
option
online.
I’ve
never
had
a
hotel
do
this,
and
I
live
about
1/4
of
the
year
in
hotels
across
the
world.
The
breakfast
is
ok,
but
not
at
all
good
for
this
being
called
a
“boutique”
hotel.
Not
to
the
quality
of
Asian,
European,
or
North
American
boutique
hotels,
yet
it
was
about
the
same
price
as
those.
Apparently
hot
tubs
do
cost
extra
to
use,
again
not
a
very
boutique
feel.
Located
in
a
very
central
area
to
vineyards
Great
customer
service
Very
quiet
grounds
Good
Mountain
View’s
Safe
and
secure
location
The
bed
is
quite
good,
the
shower
pressure
is
great.
They
have
great
body
wash,
but
no
shampoo
is
available.
Overall,
this
could
be
a
fantastic
hotel
with
a
few
minor
changes.
I
am
open
to
coming
here
again,
but
either
the
price
has
to
be
cut
by
at
least
50%
(otherwise
airbnbs
are
available
at
the
same
rate,
just
better)
or
they
need
to
improve
some
very
little
things.