LOST Mong Kok 迷の密失 旺角分店 image

LOST Mong Kok 迷の密失 旺角分店

Escape room center

🫤 room design-- 4/5 service-- 1/5 I have ambivalent feelings regarding my visit to Lost MK. the atmosphere of the room was immersive and the escape mechanisms engaging, yet any feelings of enthusiasm were undercut by one of the employee's attitude. He ended up acting petulant, and his "hints" were ju... People often mention game, room, English, experience, escape, good, staff, puzzles, time, Chinese,


Address

3/F, 67 Argyle St, Mong Kok, Hong Kong

Website

www.losthk.com

Contact

+852 2390 0093

Rating on Google Maps

4.70 (473 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 12 to 10 PM
  • Wednesday: (Buddha's Birthday), 11 AM to 10 PM, Holiday hours
  • Thursday: 12 to 10 PM
  • Friday: 12 to 10 PM
  • Saturday: 11 AM to 10 PM
  • Sunday: 11 AM to 10 PM
  • Monday: 12 to 10 PM

Featured Reviews


Frequently mentioned in reviews: game (15) room (10) English (10) experience (10) escape (9) good (8) staff (7) puzzles (7) time (7) Chinese (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Adam N. 4 years ago on Google • 690 reviews
    High quality, genuinely challenging, and sophisticated setup. My colleagues and I thoroughly enjoyed our mission to escape from the Terracotta Warriors room. I was impressed by the creativity and difficulty of the challenge - very nicely done by the team at LOST. I'd come back to try the other rooms!
    2 people found this review helpful 👍

  • 4/5 Poh 4 years ago on Google
    Fun and challenging but a bit expensive. Service was really good and the staff were happy to help us take (a lot of) photos
    2 people found this review helpful 👍

  • 5/5 Felix C. 6 years ago on Google
    Great customer service and very fun escape rooms! Can't wait to come back again!
    1 person found this review helpful 👍

  • 1/5 Tong Chomphol P. 8 months ago on Google • 82 reviews
    The game is fun. But the decoration is not nice at all. Doesn't feel realistic. And the room is very small. I've tried other room escape in HK in the past, has bigger and more rooms in one game.

  • 4/5 JH L. 10 months ago on Google • 9 reviews
    A mix of feelings between my experiences, As an English speaker it was as my first escape room playing in HongKong, and having played over 80 in UK and assisted in building several, maybe the review would help provide perspective for others. I mainly wanted to leave a review to basically thank a few of the game masters who were particularly patient and kind, the staff were giving us mixed reviews as on arrival we were late by 5 minutes- having been a game master myself I understand how frustrating it is and the office team on the phone were also very friendly and helpful, followed by a guy who told us to relax and reassured us when we arrived. Staff overall were great, and was nice for me to see how my hometown did escape rooms and what kinda puzzles there would be. The puzzles themselves were very varied and I understood why, time wise it was 45 minutes after finishing as opposed to a classic 60 minutes. The first 10 minutes there was no briefing (to what I'm use to) and there were 3 of us, in which my dad who was first timer who spoke fluent Chinese didn't have any idea what to do- so caused quite a bit of confusion to start with. English was basic and my sister who was fluent in English but had very limited Chinese, but I had read the games could be completed in both. The first game master whether he was new or just impatient who led us in, started us off in the room, basically handed us the briefing and story on two laminated paper, and wished us luck with our timer ticking. Some of the time was spent having us brief my own dad, and having been on stuck on the first puzzle when we asked for them in both English and Chinese, he eventually came in to open the puzzle for us but failing to explain in neither English nor Chinese for any of us. And then told us what to focus on next. Feeling little frustrated we managed to keep the pace going but eventually had to cave and try...try to ask for another clue knowing there's a limit of 5 clues after he had put us in. We had to yet again ask for another clue in which there was a issue with the English given and 'B' instead of 3 which led us to waste another 10 minutes. Thankfully following 20 minutes into our game there was a changeover of game masters, who actively asked us if we needed help and the next clues were given by the 2 girls who ran the rest of our game who were more patient in assisting with us and realise there was a slight issue in the game mechanisms and the giving of clues earlier in the game. She repeated the clue and she had apologised realising that once she gave us the clue again and stayed with us we had solved it in front of her in less than a minute she offered to add back some time for us due to the miscommunication. Feeling little more reassured and on track once we picked up the pace some more, there was an error with one of the props we needed due to strength of the "light" which wasn't strong enough to catch certain sensors which has to be lit in the right order but was repeatedly lighting an incorrect one which was too sensitive. There wasn't an answer on the phone when we had buzzed so we just intervened and used my phone as I was aware how the puzzle itself was build. We had solved it as the game master walked in. But she allowed us to finish the game anyways which was greatly appreciated. So I went away with mixed feelings but overall was very grateful to the two girls who had manned the rest of the game and took it slowly with us in regards to breaking it down in both English and chinese. Though I appreciated the game props and clues were in both English and Chinese, I think overall some of the translations could use some checkover, but again thank you to the two girls who allowed us extra time and were extra patient and aware of the difference in language and level between us all in the room so adjusted to help us accordingly. And still manage to communicate to each of us in both English and Chinese. 🍚

  • 5/5 Joey L. 3 months ago on Google • 3 reviews New
    All the staff were really nice and helpful. Yoyo was great! Thanks for the great experience!

  • 4/5 Connor C. 4 years ago on Google
    Pretty good, mostly mechanical puzzles. Suitable for small groups.

  • 3/5 YS. A. 4 years ago on Google
    Expensive but low qualities tens. Locks are broken, and making us confused during the game.

  • 5/5 Oliver B. 2 years ago on Google
    Very fun experience and very different to what you can find in Hong Kong. A good day out with friends and would highly recommend if you are looking for a different adventure or a fun experience.

  • 5/5 Markus O. 2 years ago on Google
    good experience, friendly & helpful staff

  • 5/5 Anna KIM [. 5 years ago on Google
    There is many rooms that you can escape and it is very fun. It might be good to go there for party with your friends.

  • 5/5 Albert Y. 5 years ago on Google
    Fantastic service Chinese and English. Great escape. Games

  • 4/5 何倪伶HO NGAI L. 1 year ago on Google
    I was extremely disappointed by the service of this shop.The volume of the communication system is very low.However,the atmosphere is quite nice,the background music makes me totally got into the story,attractive! The puzzles were really hard and confusing, my brain was fried after participating in the escape room.

  • 3/5 Gracie W. 2 years ago on Google
    we did a couple. had good fun but failed both. definitely worth a visit.

  • 2/5 Lester L. 1 year ago on Google • 2 reviews
    room design-- 4/5 service-- 1/5 I have ambivalent feelings regarding my visit to Lost MK. the atmosphere of the room was immersive and the escape mechanisms engaging, yet any feelings of enthusiasm were undercut by one of the employee's attitude. He ended up acting petulant, and his "hints" were just answers to the puzzles. Initially, the employee was mild-mannered and agreeable, politely guiding us step by step through the procedure. He started becoming passive-aggressive when we asked for a hint regarding one of the room's mechanisms where players have to light electronic candles in a specific sequence. One of the candle's sensors was extremely sensitive, enough to light it half a foot away, and another was so dull that even the employee had trouble lighting it up. I accidentally lit up the sensitive candle twice when he was explaining the sequence-- In retaliation, he spoiled the rest of the room's puzzles to us even though we only asked for one hint and had more than 8 minutes on the clock. I understand that professionalism and emotional maturity varies a lot from employee to employee, but this childish behaviour is unacceptable, especially since we were not rude to him. Having said that, the room was kinda fun.
    3 people found this review helpful 👍

  • 4/5 鄧焯楠TANG CHEUK N. 1 year ago on Google • 1 review
    My teammates and I had a wonderful experience. The staff are nice. Whenever we asked for tips, the staff made the riddles easier to solve but not to the extent where everything is too obvious. They've got a great balance of difficulty and fun.The time frame was enough for us to complete all the riddles.

  • 5/5 高殷喬Ko Yan K. 1 year ago on Google • 1 review
    Staff were passionate and assisted our class with a polite attitude. The games were detailed and sophisticated with a solid storyline. Hints are given carefully and helpfully. The props were consisting of different varieties from handcrafted to digital appliances. The experience was fun.

  • 4/5 蕭梓淳SIU TSZ S. 1 year ago on Google • 1 review
    supercalifragilisticexpialidocious experience, the best thing to experience was the loud screams that we heard from the other rooms. Every time we felt frightened, the screams snapped us back to reality, so it wasn't that scary as we had expected. However the setting was realistic and we genuinely appreciate that.

  • 5/5 Serena L. 3 months ago on Google • 1 review New
    It was a very good experience! I've been looking forward to this day for a while and it certainly did not let us down. There were a few puzzles that were very difficult but at the same time very challenging and fun. Great that there were hints available!

  • 5/5 Yolanda L. 3 months ago on Google • 1 review New
    Perfect place to spend your weekend with your friends. It was quite challenging so we asked for some tips. The staff there was really nice and patient. Very good experience overall.


Call +852 2390 0093 Open on Google Maps

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