Motorola Service Center in Chennai - Lenovo Mobile Services image

Motorola Service Center in Chennai - Lenovo Mobile Services

Cell phone store Cell phone accessory store Mobile phone repair shop Repair service Phone repair service

😠 This is the worst service centre they are treating a customer in arrogant manner.. let me share my experience what I was faced recently dated on 15-dec-2023. I got the faulty moto mobile phone from Flipkart with open box delivery on Monday 11-dec-2023 after that just switched on the phone and confi... People often mention service, phone, centre, customer, manner, Service, good,


Address

No:527 MTH Road AMBATTUR LM CANARA BANK BUS STOP & OPP: BSV, MAHAL Chennai, Chennai, Tamil Nadu 600053, India

Rating on Google Maps

3.80 (82 reviews)

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Working Hours

  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: 11 am to 3:30 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: service (19) phone (16) centre (13) customer (10) manner (7) Service (7) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Venkat N. 5 months ago on Google • 6 reviews
    This is the worst service centre they are treating a customer in arrogant manner.. let me share my experience what I was faced recently dated on 15-dec-2023. I got the faulty moto mobile phone from Flipkart with open box delivery on Monday 11-dec-2023 after that just switched on the phone and configured basic phone setup without any software installation and then got to know this new phone getting heating heavily and power gets draining fast in ideal mode.since i noticed screen is always on after locked phone as well. I noticed 3 issues, which is mentioned below after this delivery in ideal mode. 1. Phone screen is always on after locked (I meant sleep mode is not working) 2. Mobile getting heated within 5 mints in ideal mode 3. Fully charged 5000 mah battery power gets drained out and got shutdown within 4 hours in ideal mode. These and all explained to service centre engineer Mr. Pandian ,who handled my case. From the beginning the way of talking is not in a good manner,he is talking with me in arrogant manner and finally he is saying like we don't replace the phone newly delivered phone via Flipkart on any online purchased mobiles.. he asked me check with Flipkart. I completely understood about his concern and I was already spoked with Flipkart regarding this issue for replacing the faulty phone with 7 days and they told like replacement will be taken care by authorised service centre. So that only I visited and asked them for replacement. But the engineer is saying we don't replace the mobile at any cost in this service centre and treated with some hot conversation and took my phone without my permission and literally hitting me and mr.pandiyan saying won't serve you and even we won't give this phone to you like that in arrogant manner.due to this suitation I'm afraid about their customer handle. Finally I called emergency number 100 for police help and they came to service centre and then get my phone from that engineer and handover to me Police investigated and advised me look another service centre cause their way of talking and treating customer with arrogant manner and police asking me to register written compliant to file FIR to take further action against that service centre. I felt frustrated and I was moved out from that service centre with the police help and then contacted to moto customer care and raised online complaint against this issue Note: finally I was felt like ashamed to visit this service center and this not a right service center to assist customer in polite manner for claim and the way of handling customer is rugged and disrespect manner to customer and there is no safety to visit this service.
    11 people found this review helpful 👍

  • 4/5 T P T. 8 months ago on Google • 324 reviews
    This is the same Realme Service Centre marked separately in the Maps. Service Center is good. It is on the 1st floor of a building. Handling of the customers is very good. In my case they resolved it immediately and returned the phone. There is a waiting hall and enough chairs are provided for waiting customers. Neatly maintained place. Located on a busy road and hence parking of cars can be a problem.

  • 1/5 ramarathinam .. 2 years ago on Google • 17 reviews
    Seriously waste, the intention is to loot money only, even the device is under warranty they will tell some worst reason to loot the money, better look for some other gentle service centre
    5 people found this review helpful 👍

  • 1/5 Kavikuil S. 9 months ago on Google • 81 reviews
    Couldn’t find the shop in the given location. Please update or remove the given address
    2 people found this review helpful 👍

  • 1/5 Sabariananth 2 years ago on Google • 15 reviews
    Service in not taken even invoice provided and still have 9 months warranty
    3 people found this review helpful 👍

  • 4/5 Sudhir G. 3 years ago on Google • 28 reviews
    Service experience is good. You get your smartphone serviced and delivered on same day when spares available. Prices can be compared on official website for comparison and mentioned in the center
    2 people found this review helpful 👍

  • 1/5 DR YOGESHWARAN M M.P.H. (Occupational and Environmental H. 1 year ago on Google
    Worst experience, poor customer care., I have given my phone for broken dis[play, returned my phone with sim slot problem which wasn't present before handover. Blamed it on the customer itself. Expert in fake promises, the person who said the screen won't be under warranty but the other parts will fall under, now changed the protocols and ran from the office before I go the showroom literally . Bottomline: Only reason I gave my phone here was centre is nearby my place, for genuine service please visit other service centre. this is service centre is fraud and loot your money. Its very evident in other google reviews as well. Dont be a fool.!
    1 person found this review helpful 👍

  • 5/5 Raji T. 6 years ago on Google
    Good product... Well satisfied with mobile service.. Best place for lenevo mobiles..
    1 person found this review helpful 👍

  • 4/5 sheik b. 2 years ago on Google • 59 reviews
    Service is good and they are little faster than compared to other service center. Timely delivery and good service.

  • 4/5 Kathirvel M. 2 years ago on Google • 31 reviews
    Don't blindly give your mobile for repair or spare replacement. Stay and check what's the exact issue. Every person's are kind in replying for your issues.

  • 5/5 Shatheesh W. 4 months ago on Google • 8 reviews
    Good customer response

  • 5/5 Wolf 5 years ago on Google
    I got my mobile in only two day. But my microphone speaker was not working properly.before it was got. After that my phone microphone is working properly.

  • 5/5 Saravanan C. L. S. 6 years ago on Google
    I feel This is the Best Service centre for Lenovo Brand Mobiles They have all the accessories and Service Timing is quick!!!

  • 2/5 Senthil Kannan (இசை �. 1 year ago on Google
    Unable to find the shop might be closed or moved!

  • 5/5 Karan S. 8 months ago on Google • 5 reviews
    One of the best service.


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