(Translated by Google) Very unpleasant experience. I received a very bad treatment from the owner, they had never yelled at me like that on the phone. Of course, he has no education or professionalism. Arrogant and arrogant. They never took any blame for taking several weeks to refund my return. I will never buy there again, nor will my friends or family. (Original) Experiencia muy desagradable. Recibí un trato muy malo por parte de la dueña, nunca me habian gritado así por telefono. Desde luego, no tiene educación ni profesionalidad. Arrogante y soberbia. Nunca asumieron la culpa por tardar varias semanas en realizar el reembolso de mi devolución. No volveré a comprar ahí, ni tampoco mis amigas, ni familiares.

I bought a dress, everything went well. Fast shipping and in good condition. The problem came when returning it, I sent it by mail to the store and no one notified me that it had arrived safely until I contacted them ten days later. They informed me that they had received it but I still don't know anything about the refund, as of today 20 days have passed... I understand the delay that a refund may cause, but 20 days...

Ok

Disastrous deal with returns. A month and a half waiting for a refund for a return. A thousand emails, a thousand calls, sending my bank transactions, that I should talk to my bank, that the IT specialist cannot find the error and they cannot send me the refund receipt, that the people in charge are in Marrakech, that they are on the beach taking photos ...And they don't have time to make my refund. Totally disappointed and I'm going to file a claim.

I like everything about this store! They have always treated me phenomenally! It's a pleasure to shop there! If I have ever had a problem, they have resolved it super quickly. I love that they are also from Seville like me! I wish you much success! 100% recommended

I bought the first time a month ago and I have repeated several times! because of how beautiful the store is and the clothes it has and the warmth of its staff! They make you feel like family, advising you and advising you on everything you need!!! a truly exceptional deal! I'm Jose Antonio León from my Mi casa rural account! and businesses like this are worth visiting in Seville!

Really bad customer service. My girlfriend sent back an item for a refund as the size wasn’t right for her, and she’s still waiting to get her money back. We’ve tried contacting the store several times via email and there’s no kind of follow-up on whether the money has been transferred. On their website, they state a 10-day transfer policy from receipt of items, but it’s been over 10 days, almost 14 and she still hasn’t received her money nor any kind of confirmation email. Very poor service. This company is obviously only focused on selling and getting their money, after that they completely ignore you if any issues occur. Shame!

Clothes of terrible quality for the price they have. Most of the shirts are frayed or have tears, the dresses are more of the same. To top it all off, when they exchanged a dress because it was torn, they put it back up for sale to the public instead of keeping it.

No entiendo la fama de esta tienda cuando la calidad de la ropa es bastante justa. Precios desorbitados y atención bastante mejorable.

(Translated by Google) Terrible experience !! watch out !! They never sent the product, they never returned the money and they are ignorant. NEVER MORE! (Original) Malísima experiencia!! cuidado !! nunca enviaron el producto, nunca devolvieron el dinero y se hacen los desentendidos. NUNCA MAS!

(Translated by Google) What a scam. Yesterday I bought two garments and some shoes, the two garments had defects and, of course, no one told me that returns were made through a voucher, when on the web it puts cash returns. Apparently the returns for the amount are only made for online purchases and the voucher they have given me I cannot spend online ... Now I have a voucher to spend in a physical store that catches me very far and in which I do not trust. often theft! (Original) Menuda estafa. Ayer compre dos prendas y unos zapatos, las dos prendas presentaban taras y, por supuesto, nadie me avisó que las devoluciones se hacían a través de un vale, cuando en la web pone devoluciones en efectivo. Por lo visto las devoluciones por el importe solo se hacen para las compras online y el vale que me han dado no lo puedo gastar online... Ahora tengo un vale para gastar en una tienda física que me pilla lejísimos y en la cual no confío. menudo robo!

NEFASTIC return system. They take a long time to make the refund. It is inexplicable that it takes 14 WORKING days (minimum) to make a mere transfer in the 21st century with online commerce booming, no matter how much they notify you before starting the purchase. To make the payment they do have a fast system. Separate mention that I had to return the purchase because it was quite different from what was described on the website.

I was delighted with my first purchase, I had a question and they resolved it quickly. Very fast shipping, beautiful dress, good fabric and good finishes. The sizes correspond to what it says on the website. Great customer service and quality!

Complementos, pijamas , algo de ropa y decoración con bastante buen gusto . Buena atención

Ho acquistato una custodia piccola per il computer e una per il tablet. Sono in tutto e per tutto rispondenti alle immagini del sito e sono arrivate a Roma in tempi molto brevi 😍

(Translated by Google) Bad experience. I bought a lampshade for which they charged me 140 euros when its real price on the web is 120 euros. Many products are not marked with the price so they cheated me (Original) Experiencia nefasta. Compre una pantalla de una lámpara por la que me cobraron 140 euros cuando su precio real por la web es 120 euros. Muchos productos no están marcados con el precio por lo que me engañaron

(Translated by Google) Everything is spectacular and the girls who work there are lovely! One of the most beautiful shops in Seville. (Original) Todo espectacular y las chicas que trabajan allí encantadoras!!!! Una de las tiendas más bonitas de Sevilla.

(Translated by Google) Despicable treatment, arrogance and absolute arrogance of the owners. They have no idea how to deal with customers who are the ones who keep their business. I will never buy there again nor will anyone around me. (Original) Trato despreciable, de soberbia y altivez absolutas de las propietarias. No tienen ni idea de tratar a clientes que son quienes mantienen su negocio. Nunca más compraré allí ni nadie de mi entorno.

(Translated by Google) The cutest store of the future, it has everything, for daily, weddings, flamenco and also shirts and accessories for men! all perfect (Original) La tienda más mona del porvenir, tiene de todo, para diario, bodas, flamenca y también camisas y complementos para hombres! Todo ideal

(Translated by Google) A lot of variety, and very kind (Original) Mucha variedad, y muy amables

(Translated by Google) I had been looking for some "special" cushion covers for a long time. In my last search yesterday 13-5-21, I happened upon THE NOOK STORE in Seville,… nice discovery! The store literally fell in love with me and there is not an article that does not have “that something” of distinction or that goes unnoticed. I had trouble choosing given the variety of wonderful fabrics. Finally I made the order and surprise… .. in less than 20 hours I received it this morning, in Bilbao! ….. Amazing! … .. can you be more professional? Carmen had told me on WhatsApp that she would receive it in 2 days !!! Ah! and the quality of the covers of +10, both the precious velvet and the magnificent confection, without forgetting the price… .. I give The Nook a 20 out of 10 !!! I really want to travel to Andalusia and visit The Nook Store. It has been my best online shopping experience by far. Thanks. (Original) Llevaba mucho tiempo buscando unas fundas para cojines “especiales”. En mi última búsqueda de ayer 13-5-21, di por casualidad con THE NOOK STORE de Sevilla, … agradable descubrimiento! La tienda me enamoró literalmente y no hay un artículo que no tenga “ese algo” de distinción o que pase desapercibido. Tuve problemas para elegir dada la variedad de telas maravillosas. Finalmente hice el pedido y sorpresa ….. en menos de 20 horas lo he recibido esta mañana, en Bilbao! ….. alucinante! ….. se puede ser más profesional? Carmen me había dicho por WhatsApp que lo recibiría en 2 días ¡!!! Ah! y la calidad de las fundas de +10, tanto el terciopelo precioso como la magnifica confección, sin olvidar el precio ….. le doy a The Nook un 20 sobre 10 ¡!!! Tengo muchísimas ganas de viajar a Andalucía y visitar The Nook Store. Ha sido mi mejor experiencia en compras on line con muchísima diferencia. Gracias.

(Translated by Google) Terrible website, management and customer service. Before you buy, they give you all kinds of facilities, but once you have made the purchase, and it has not been exactly economical, the problems begin: items out of stock, they ignore the instructions you sent in writing and ignore your shipping conditions, Without of course giving you explanations or deducting the extra you paid for express delivery. Regrettable. (Original) Pésima web, gestión y atención al cliente. Antes de que compres te dan todo tipo de facilidades, pero una vez que has efectuado la compra, y no ha sido precisamente económica, empiezan los problemas: artículos fuera de stock, desoyen las indicaciones que enviaste por escrito e ignoran tus condiciones de envío, sin por supuesto darte explicaciones ni descontarte el plus que abonaste por envío urgente. Lamentable.

I bought a shawl for the Seville fair last year and the same day I used it, many of the flowers frayed from the embroidery on the shawl. Very disappointed with the quality because it was quite expensive and something like this had never happened to me with a new shawl.