1/5 Varun C. 1 year ago on Google
One
of
the
worst
services
I
have
ever
experienced
in
any
hotel
or
resort.
We
were
a
group
of
10
people
(family)
with
small
kids
(visited
on
13
August
2022)
which
we
notified
them
in
advance
but
they
still
arranged
a
very
risky
staircase
rooms
which
was
very
risky
for
kids
and
even
adults
as
there
is
no
handrail
on
one
side.
They
provided
us
with
one
room
in
the
basement
which
had
no
ventilation
at
all
and
it
was
really
smelly.
The
roof
was
leaking
and
putty
was
pealing
off.
The
swimming
pool
for
kids
was
very
dirty
so
all
our
kids
had
to
use
an
adult
pool
which
is
5
feet.
The
staff
was
very
rude
when
we
spoke
about
the
quality.
We
specifically
asked
for
cottages
but
they
still
made
bookings
for
rooms
which
were
not
the
cottages.
I
am
posting
the
photos
of
the
maintenance
as
evidence.
The
other
photos
which
you
find
with
celebrities
are
very
old
when
this
place
was
amazing.
After
COVID
there
is
no
maintenance
done
on
this
place.
It's
better
to
avoid
this
resort
and
waste
your
money
on
such
un-professionals
staff
and
general
manager.
the
general
manager
was
the
worst
and
very
rude.
He
asked
us
to
come
to
reception
for
any
complaint
instead
of
coming
to
the
room
and
addressing
the
concern
in
front.
I
seriously
suggest
all
working
professionals
to
avoid
this
place.
If
you
don't
believe
it
go
to
room
14
and
other
nearby
rooms
you
will
believe.
Also
I
am
posting
photos.
8 people found this review helpful 👍