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Frankie & Benny's image

Frankie & Benny's

Italian restaurant Family restaurant American restaurant

Chain restaurant serving Italian & American comfort-food classics in a family-friendly atmosphere. People often mention service, great, good, staff, kelly, friendly, lovely, nice, saffron, Great,


Address

Riverside, Yate, Link Rd, Yate BS37 4FT, United Kingdom

Website

frankieandbennys.com

Contact

+44 1454 320719

Price rating

$$ $$

Rating on Google Maps

4.00 (470 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: service (26) great (17) good (16) staff (12) kelly (10) friendly (9) lovely (7) nice (7) saffron (7) Great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 rowan K. 4 years ago on Google
    Server was lovely, food ..... Not so much. It was all so bland, the amount of salt my partner put on his food I thought he would have a coronary ! Onion rings meat pasta bland bland bland ! £50 on a meal and the most taste I had in my mouth was from a Dr.P zero. (How does that work ?!)
    1 person found this review helpful 👍

  • 4/5 margaret j. 5 years ago on Google
    My daughter and myself took 4 little people here for lunch..... It took us a while to get sorted, the children were very excitable. The young lady waitress came to the table several times before we placed our order.... The children settled down with their colouring mats which were supplied by the restaurant. We were very pleased with the food, the children's meals were really good value for money Would recommend. I have a 'date' there next week with a group of adult people 😁
    1 person found this review helpful 👍

  • 3/5 Rebekah H. 4 years ago on Google
    A pretty average Frankie & Benny’s. I thought it would be a good asset to Yate as we didn’t have many restaurants and it is nice to have it there but I’m not a huge fan. The staff are really friendly and the service is most of the time really good. Sometimes I have had good food in their sometimes it’s been average or poor quality. Overall it’s just what I would say another Frankie & Benny’s.
    1 person found this review helpful 👍

  • 5/5 Power R. 3 years ago on Google
    Absolutely brilliant the staff are always very welcoming and always give a good customer service and the food is amazing and delicious, we have been to Frankie's and Benny's several times now and every single time we feel absolutely welcomed and the staff always seem very pleased to see us, I Highly Recommend Frankie's and Benny's I give it 10/10 Star's ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
    1 person found this review helpful 👍

  • 5/5 lori P. 4 years ago on Google
    Recently visited this branch when catching up with friends. The service from the friendly staff was amazing! Nothing was too much trouble for them. I heard they've recently had a new manager who as we were leaving, we had the pleasure of meeting. He seemed very positive and was eager for feedback, which we gave the highest we could seen as we couldn't fault them in any way. Food was fab and selection of drinks was great, great for the kids too...smiles all round. Thank you so much team Yate!
    1 person found this review helpful 👍

  • 4/5 Shelby M. 4 years ago on Google
    Decent food god service

  • 5/5 Stephie Phoenix F. 4 years ago on Google
    Good food, really fantastic staff. Thanks!

  • 2/5 Matthew C. 4 years ago on Google
    OK food, but very over priced

  • 5/5 Stephen R. 4 years ago on Google
    Good food, great service

  • 4/5 Gavin M. 4 years ago on Google
    Not bad at all, pizzas are really good, menu has changed for the better ! Patient helpful waitress

  • 3/5 Janna W. 4 years ago on Google
    Service slow but busy, high priced food.

  • 5/5 Carl J. 4 years ago on Google
    Excellent friendly service, delicious food will definitely visit again :)

  • 5/5 Mark p. 4 years ago on Google
    It was okay

  • 4/5 Jack D. 4 years ago on Google
    All Frankie & Benny's you get the same good experience. Great food, good service and a 50's atmosphere. Especially when they get the old music going

  • 5/5 Joe M. 4 years ago on Google
    Always love coming here, everyone is always really friendly and helpful, the prices are reasonably good and the seats are really comfortable too.

  • 5/5 Vladimir V. 4 years ago on Google
    Very nice place! Delicious meal and friendly staff! I recommend it! ??

  • 4/5 Joshua J. 4 years ago on Google
    Good food bu very stuffed after haveing main course

  • 1/5 Matthew B. 4 years ago on Google
    Another frozen pizza from Frankie and Benny's. Only here for someone's birthday. Basically a poor man's TGI Fridays.

  • 3/5 Michael W. 4 years ago on Google
    Chain, so you get what you pay for, no surprises.

  • 5/5 Calum R. 4 years ago on Google
    Lovely place! Always great staff and great food!

  • 5/5 Linda W. 4 years ago on Google
    Amazing service by saffron today ! Such a beautiful young lady what a credit to your company to have saffron working for you ! Keep the good work up and hope to be served by her again !

  • 2/5 Kay H. 5 years ago on Google
    Cold food. Desert had no cream and didnt look like pic on menu. Good service tho-only reason for 2 stars.

  • 4/5 Rebecca V. 5 years ago on Google
    Great family friendly place to eat, food quality is always good and it's always nice and clean. The staff are always polite and cheerful. The only thing is that sometimes it can take a very long time to receive the food you have ordered but the staff do always try their best to give you a friendly service to the best of their abilities.

  • 4/5 Ap S. 4 years ago on Google
    Pretty fast service. We were served by Saffron who was very nice. Food was good. Good selection of veggie/vegan food- including starters and desserts. Will be back to try more. Went on a quiet evening, dont know how things are at more "peak" times.

  • 5/5 Sophie R. 6 years ago on Google
    Really delicious food and nice servers.

  • 5/5 Nichola E. 4 years ago on Google
    My kids love Yate F&B. Meal sizes for little ones is great and the price is reasonable too. Never had a bad experience and service is always fantastic and attentive. Never wrote a review before, but thought it was about time recognition was given where due. Thank you to my 2 servers today for making it another pleasant visit. Reagan and Leanne. You will see us again.

  • 5/5 Arther C. 4 years ago on Google
    I came in today to use my taste card never been before , I had rung up just after 9am this morning to ask if I could use it.. I spoke with kelly and she explained everything I needed to no .. not only was she so helpful she was spot on with everything... also saffron I think was the other young lady she was also very helpful and even helped my wife with helping her chose a dish that suited her ! Very greatfull and you honestly made are lunch enjoyable. We will be returning again !

  • 5/5 Sue M. 4 years ago on Google
    Love eating at F&B Yate. Hayley and staff always welcoming and provide excellent service and food. Great experience- will keep going back for more of the same.

  • 5/5 Lisa W. 4 years ago on Google
    Went in for a family meal this evening, brilliant service from Hayley and the rest of the team, nothing was too much trouble... will definitely be returning

  • 5/5 Emily B. 4 years ago on Google
    Always great service lovely food and not even a long wait .. service was lovely as always from kelly !

  • 5/5 Sam H. 4 years ago on Google
    Amazing smiling service from kelly and saffron lovely breakfast always cooked to perfection

  • 5/5 Jack J. 4 years ago on Google
    Yate has to be the best frankies surly ? Great staff greeted by kelly and arrive was so good ! Food great ! Also served by saffron and pati great team x

  • 5/5 Teena s. 4 years ago on Google
    My favourite , sixty on 14th , do i get a free meal ? Lol

  • 5/5 Milly S. 4 years ago on Google
    I came for lunch and never been before as I always go to filton, anyway I was greeted by saffron and served by kelly , lovely food and great service they both worked well as a team even with the chefs . It’s nice to see that happening... will definitely be returning to the yate restaurant from now on ! Thanks ladys !!

  • 5/5 Dawn T. 4 years ago on Google
    Excellent service from kelly great food definitely will return

  • 5/5 Gary S. 4 years ago on Google
    Actually a 5star great food great service from kelly

  • 5/5 Laura B. 4 years ago on Google
    Lovely food lovely service from saffron and pati

  • 5/5 Jim H. 4 years ago on Google
    Classic Frankie and Bennys, old school Italian themed restaurant, love it

  • 5/5 Keryn R. 4 years ago on Google
    Went out for an evening with the family. We had a very warm welcome and excellent service from start to finish. The staff we very friendly and helpful with their recommendations. ..the best Arabiata ever. Will definitely be returning soon.

  • 1/5 Ray M. 4 years ago on Google
    I struggle to see any form of value for money. £12 for a crispy chicken burger, the burger was tiny and portion size of chips that came with it was embarrassing. You get the same meal at the likes of a Hungry Horse for £7. Crazy. Won't be returning. On a side note, the soap dispensers have been mounted with no room for your hand to grab the soap. Well done.

  • 5/5 Alison M. 4 years ago on Google
    Great service from kelly on tuesday. She dealt with a very tricky situation with an awful customer with a calm & collected manner as to not alarm others. Very professional. Lovely lady. Thankyou kelly!! Will be visiting again soon.

  • 5/5 Martin F. 4 years ago on Google
    I came in last night with a work colleague of mine, I had a pleasant experience and the food was up to a great standard. We was served by a young lady called Saffron and she was very attentive and polite. I will definitely be returning.

  • 5/5 Amber M. 4 years ago on Google
    Had the best experience, the service was amazing, my waitress was named Taylor and she was amazing to me and my friends she made sure we had everything we needed and the food was absolutely amazing.

  • 5/5 Mike W. 4 years ago on Google
    Came for breakfast this morning served by kelly great food and nice to see a happy face definitely will be back !

  • 5/5 Alex G. 4 years ago on Google
    It was a beautiful evening ! The food was fantastic and very good prices. A really big THANK YOU to our lovely waitress Patty who made us feel good and comfortable, always with a smile on her face. She took a good care of us. Hope Patty will be appreciated by the manager and her team. Tottaly recommend this restaurant and I will go back again . Thank you

  • 5/5 Nick 4 years ago on Google
    Great food, great music and atmosphere, and great and friendly service from Taylor.

  • 1/5 richie c. 4 years ago on Google
    I am very disappointed in the food although the service was excellent but my classic burger was anything but classic. One star if that????

  • 5/5 Matt S. 6 years ago on Google
    Nice food n desserts. And 25% off if you have a Cineworld card :)


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Amenities


  • Service options
    • ✓️ Lunch
    • ✓️ Coffee
    • ✓️ Dinner
    • ✓️ Alcohol
    • ✓️ Dessert
    • ✓️ Dine-in
    • ✓️ Breakfast
    • ✓️ Kids' menu
    • ✓️ Good for kids
    • ✓️ Vegetarian options
    • ✓️ NFC mobile payments
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park

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