2/5 Kev L. 4 years ago on Google
I'm
loathe
to
give
a
really
bad
review
to
what
generally
appears
to
be
a
good
and
well
loved
pub,
so
I've
charitably
awarded
2
stars
to
give
them
the
benefit
of
doubt
on
the
assumption
this
was
an
unusual
occurrence.
However,
our
group
had
a
very
poor
experience
here.
The
range
of
beers
is
excellent
and
the
menu
looked
pretty
good,
so
we
had
high
hopes.
We
managed
to
book
in
on
a
Saturday
evening
and
were
told
that
it
wasn't
too
busy,
so
they
could
accommodate
us.
Upon
arrival
we
were
seated
and
then
left
for
around
40
minutes
without
anyone
taking
our
order.
I
had
to
go
to
the
bar
to
ask
someone
to
come
to
our
table.
When
the
server
did
arrive,
she
told
us
that
three
of
the
4
meals
we'd
ordered
were
unavailable.
2
of
the
second
choice
meals
were
unavailable.
We
selected
alternatives
and
then
some
of
those
were
also
unavailble
and
we
ended
up
on
our
fourth
choices.
At
this
point
none
of
us
were
particularly
keen
to
stay
but
at
around
8:30pm
on
a
Saturday
we
didn't
think
we'd
find
anywhere
to
go.
Following
this,
the
manager
came
to
speak
to
us
and
one
portion
of
one
of
our
first
choices
had
become
available.
I
also
negotiated
a
variation
on
one
of
the
items
on
the
menu,
swapping
sweet
potato
for
chips
with
a
brisket
dish
to
make
it
more
appealing
as
I
particularly
dislike
sweet
potato.
At
this
point
the
manager
made
a
rather
unfair
remark
about
the
poor
girl
who
had
been
repeatedly
sent
to
tell
us
that
the
dishes
we
wanted
had
run
out.
She
was
young,
clearly
very
nervous
and
put
in
an
extremely
difficult
position
dealing
with
people
who
had
every
right
to
be
annoyed.
We
were
conscious
not
to
take
it
out
on
her
however,
as
she
wasn't
too
blame
for
the
disconnect
between
kitchen
and
dining
room
staff.
None
of
us
thought
this
was
fair
and
she
was
put
in
a
very
difficult
position
on
a
tough
day,
where
they'd
clearly
had
a
significant
run
on
food
but
neglected
to
inform
people
when
taking
orders.
To
their
credit,
the
food
was
very
good
when
it
eventually
turned
up
(if
available
try
the
brisket
dishes)
and
we
were
offered
free
desserts
as
compensation
for
the
inconvenience.
In
the
circumstances
we
didn't
fancy
anything,
so
they
agreed
to
waive
the
cost
of
our
first
round
of
drinks,
which
may
or
may
not
have
been
equivalent
in
value.
I
don't
imagine
for
a
second
that
our
experience
was
typical,
especially
taking
into
account
the
other
reviews
that
attracted
us
in
the
first
place.
It
really
does
seem
like
a
good
pub.
However,
our
unfortunate
experience
was
so
poor
in
terms
of
service
that
I'd
hesitate
to
recommend
it
based
on
our
1
visit.
I
hope
they
do
better
in
future
because
I
like
to
support
places
like
this
as
much
as
possible.
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