Alsal Watches

Jewelry store Jeweler Jewelry designer Watch store Jewelry repair service Goldsmith Watch repair service Jewelry manufacturer Clock watch maker

One of the Top rated Watch repair services in London


Address

226 Strand, Temple, London WC2R 1BA, United Kingdom

Website

www.alsalwatches.com

Contact

+44 20 7353 4195

Rating on Google Maps

4.90 (168 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 10 am to 5 pm
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm
  • Friday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: watch (27) service (20) Alsal (12) shop (11) family (9) watches (9) recommend (8) customer (8) price (6) Watches (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 john patrickmcevilly m. 3 years ago on Google
    I have had a number if occasions where I had to go to this wonderful jewelers and every time I have come away more than happy with what was done for me. This is a wonderful place to go if you want your watch fixed or any other kind of jewelry, you will not be dissatisfied no matter how small or how big and you will also like the at all the work that has been done for you. Today I had another visit to this fabulous shop and again I got all the help that I needed and I was so happy I just had to say a little bit more as I was so really happy both with the price and what I bought they are so very nice I would recommend that every one in London go there. I went there again in September and I am very pleased with the cufflinks and tie pins I bought they are wonderful with my shirts and my friends all say how well they look on me, looking forward to the next time.
    3 people found this review helpful 👍

  • 5/5 Emma A. 1 year ago on Google
    I was visiting London and my fiancé gifted me a beautiful vintage Rolex. It was a few links too big, and I really wanted to comfortably wear it on our trip. I took it to Alsal Watches as they are down the street from my hotel - they were able to take care of me within an hour and did a beautiful job. Everyone who works here is extremely nice and welcoming. Highly recommend!!
    3 people found this review helpful 👍

  • 5/5 Frank D. J. M. 1 year ago on Google
    Fantastic service! Stopped in on a whim to see if they could do something about my automatic mechanical watch which was losing about 20 seconds a day. It's now almost dead accurate, only gains +-5 seconds a day! Asked the top class bloke behind the counter "How much do I owe you?" Answer : Nothing!!
    3 people found this review helpful 👍

  • 5/5 Abdullah M. 1 year ago on Google
    Genuinely one of the nicest family owned watch shops I’ve stepped foot into. Apart from their impressive stock of Junghans and Casio’s, I was welcomed by Tim and his brother- they were both very humble and insightful.
    3 people found this review helpful 👍

  • 5/5 F B. 10 months ago on Google
    I have visited Alsal Watches numerous times since starting to work in the area in 2019. They are always wonderful to deal with, incredibly helpful and really know their stuff. I've had watches mended, batteries replaced, straps resized, & jewellery repaired. Everything has been done to an incredibly high standard and the customer services is always fantastic. Highly recommended.
    2 people found this review helpful 👍

  • 5/5 Fi C. 3 years ago on Google
    Genuinely fantastic family business. They care about what they do and it really shows. I couldn't have asked for a better service. My watch is now perfect and I couldn't be happier. Thank you Tim and family, much appreciated
    2 people found this review helpful 👍

  • 5/5 Felicity H. 2 years ago on Google
    Alsal really is a gem of a place. First used them to source a fairly obscure Citizen watch for me - they had it in the shop for me next day. Since then, they've done maintenance, battery replacements, strap adjustments of my watches (am watch junkie) and I've bought a couple more things from them, including interesting jewellery. They are always helpful, knowledgeable, friendly and most of all they know their stuff inside out. I hope they are there forever and I will keep on going back as long as they are.
    1 person found this review helpful 👍

  • 5/5 Kyran M. 1 year ago on Google
    Brought my watch in to see if the strap could be repaired, done it for me there and then, didn't charge a penny, great customer service and an all around fab experience, will use again, also highly recommend. Thank you.
    1 person found this review helpful 👍

  • 5/5 Ben M. 2 years ago on Google
    All the positive reviews of Alsal Watches encouraged me to give them a try and I’m really glad that I did. It’s hard to find a watchmaker with reasonable prices and a short turnaround time in London (and often beyond) and Alsal haven’t disappointed. I have a microbrand chronograph watch that needed a dial swap and some modifications to the sub-dial register hands and I initially made an enquiry by email, which was answered by Ali within an hour. I then took the watch to the shop and Tim had the work completed in less than two days, despite some issues with the manufacturing tolerances of the replacement dial. He then looked at a subsequent issue free of charge and the watch is running as intended. Throughout the process, the level of professionalism and customer service I received was exceptional and the fee was very reasonable. All work is quoted on once Alsal have seen your watch and they only charge for the work that needs doing. I thoroughly recommend Alsal Watches, based on my experience so far.
    1 person found this review helpful 👍

  • 5/5 Aza L. 8 months ago on Google
    I went to Alsal watches to fix my watch as another watch shop messed up my watch. Alsal was very helpful to try to fix it and was transparent what could be resolved. Happy with the service and attentive advice. I wish I went straight to them instead of to that other place which I regret!

  • 5/5 Anna W. 5 months ago on Google
    Got my watch battery replaced here. Great service, was completed in minutes and price was reasonable. Thank you!

  • 5/5 james r. 9 months ago on Google
    I have been using this shop for 40 years. A proper old school family shop Grandfather, Father and son. They love working on old windup watches. I get my three watches serviced every year. Superb service.

  • 5/5 Jack E. 6 months ago on Google
    Guven is a fantastic jeweller and a great guy. I came to him with a small bag of old family diamonds and no clue how to put them into an engagement ring. Together we worked out the design and he crafted a beautiful ring which has had many, many compliments now that’s it’s on my fiancé’s finger. Can’t thank Guven enough, great service and very good price as well.

  • 5/5 Sam W. 11 months ago on Google
    Excellent family run business with exceptional standards of service. I brought them an old IWC Schaffhausen, bought second hand from someone who had clearly neglected it. They quickly confirmed it's authenticity and mechanism, and sensitively restored it good as new. Staff were knowledgeable and extremely helpful. Will not hesitate to use their services again and recommend them to anyone who needs a reliable watchmaker in central London.

  • 5/5 Huw E. 8 months ago on Google
    Great friendly service, quick, reasonably priced. Clearly not trying to rip customers off and whilst repairing my watch they even made a minor repair to another piece free of charge.

  • 5/5 Barry H. 5 months ago on Google
    Great service, great price, lovely people. The only issue is that they don't serve you with caviar and crackers whilst you wait for a quick repair. Brilliant though and having dealt with horologists for 50 odd years these are the best. Well recommended.

  • 5/5 Dre L. 5 months ago on Google
    Excellent customer service with a smile 😄Dropped my Panerai off to repair the rotor and low behold it was not only repaired quickly but for no charge. Brilliant experience. Highly recommended!

  • 5/5 les d. 5 months ago on Google
    top top watch repairers , and they don’t rip you off. had a winding shaft and crown replaced (genuine tag parts) £85 If you want a watch repaired this is your place to go. highly recommended.

  • 5/5 Lukas J. 2 years ago on Google
    Best shop in London for anything watch related. The staff is always very helpful and friendly. I'm always surprised when they have some of the spare parts right in the shop! The prices are also very reasonable.

  • 5/5 Yasmine B. 11 months ago on Google
    I had the absolute pleasure of visiting Alsal Watches today and my experience was great. I recently purchased a ring online and wasn’t sure if I’d been - for lack of better wording - ripped off. The team were very accommodating and offered to check it out for me. They tested the gold and diamond authenticity, walked me through the specs, and gave me an approximate estimation of value. Their expertise, customer service, and friendliness did not go unnoticed. I’d definitely recommend giving them a visit, their kindness made my day!

  • 5/5 Ben N. 8 months ago on Google
    I've recently had two jobs completed here, one a ring repair which was carried out sooner than estimated, at a very reasonable price and with excellent skill. Then more recently my father-in-law's watch was repaired but they refused to charge for it. Excellent people and would highly recommend to all.

  • 5/5 M O. 1 year ago on Google
    First time visitor. Went for basic repairs on 2 watches and ended up having lovely conversations about watches and electric cars (out of left field, right?). Left with both watches fixed, as well as a new nato strap that's perfect for one of them. Also learned a new way of wearing nato straps. Fantastic service all round. Definitely going back!

  • 5/5 Joe P. 1 year ago on Google
    Fantastic service in every sense. Thoroughly recommend - having been recommended to me by another long standing customer! What more can you say.

  • 5/5 K H. 2 years ago on Google
    Nice shop and friendly staff. Provided me with a decent watch repair service at a fair price, and I will go there again to find out about a ring resizing and repair.

  • 5/5 Alex M. 2 years ago on Google
    Took my treasured Jungans watch for a new strap and to replace the cracked glass. Friendly and helpful service - showing both branded and cheaper options. Repair done quickly and watch looks as good as new.

  • 5/5 Rory H. 3 years ago on Google
    Most excellent client understanding and customer experience.

  • 5/5 Mofoluke R. 3 years ago on Google
    Expert, friendly and courteous enterprise. Excellent customer service. Thank you Guven and family.

  • 5/5 Andrew D. 3 years ago on Google
    Fantastic service and wonderful family feel to this shop. Have used them many times including for engagement and wedding rings as well as watch repairs. Always patient, efficient and value for money.

  • 5/5 Anne T. 3 years ago on Google
    I used to visit Alsal watches regularly when I worked in The Strand a long time ago. Recently I wanted to have my father's old watch repaired and did not know where to send it. I was pleasantly surprised to discover that Alsal Watches still exists and is still run by the same family . My son dropped the watch off and it was send back to me. The service was as I remember it : friendly, reliable and professional. Furthermore the expense was extremely modest. This is shop is one of London's treasures - long may it remain.

  • 5/5 Dominic W. 2 years ago on Google
    Needed my watch strap fixed and sorted the issue quickly and efficiently. The strap will eventually require full replacement and they were honest and open about the issue. Will be using them from now on when I need such things sorted.


Call +44 20 7353 4195 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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