Samsung Service Center image

Samsung Service Center

Electronics store

😠 very poor service. They are not trained. They will take your device with one problem and return with more damage. I suggest you not to visit. I am a suffer. Very pathetic and unprofessional. Totally disappointed.. People often mention service, Samsung, Service, center, good, Customer,


Address

191, commerce view complex 2nd Floor, CDA Ave, Chattogram 4000, Bangladesh

Website

mygalaxy.fdl.com.bd

Contact

+880 1716-904066

Rating on Google Maps

3.90 (432 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 7 PM
  • Wednesday: 10 AM to 7 PM
  • Thursday: 10 AM to 7 PM
  • Friday: Closed
  • Saturday: 10 AM to 7 PM
  • Sunday: 10 AM to 7 PM
  • Monday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: service (35) Samsung (9) Service (8) center (7) good (7) Customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mahmudul H. 4 years ago on Google
    very poor service. They are not trained. They will take your device with one problem and return with more damage. I suggest you not to visit. I am a suffer. Very pathetic and unprofessional. Totally disappointed..
    12 people found this review helpful 👍

  • 5/5 Anis Tarak B. 6 years ago on Google • 116 reviews
    I'm happy for their service. They also sells phone accessories
    5 people found this review helpful 👍

  • 3/5 Mohsin R. 6 years ago on Google • 139 reviews
    they provide pretty intense service. But sometimes they waste huge time to recover something which they don't give any proper reason about , even though hefty service cost sometimes doesn't make sense at all.
    3 people found this review helpful 👍

  • 5/5 Rakib S. 3 years ago on Google
    Service was Good & Fast. I got my A70 Screen fixed within 2 days even though I was consented to get delivery within 10-14 days. If you have hardware issues with your Samsung device, don't visit anywhere else but Samsung Service Center.
    7 people found this review helpful 👍

  • 4/5 Mohiminul I. 2 years ago on Google • 54 reviews
    Customer service for Samsung. Same building as EXIM bank
    3 people found this review helpful 👍

  • 1/5 Md. Obaidul M. 2 years ago on Google • 16 reviews
    They charged some additional fee on parchasing any spare parts of any items like washing machine, AC, Television ect. in the name of so called " Service Charged". This is totally unacceptable and unfair. As for example if you purchased only AC remote control from them then you have to paid tk. 1600 (tk.600 for remote control cost & rest 1000 for service charge). Is it a fair businesses policy? No its cheating....
    4 people found this review helpful 👍

  • 4/5 Talukder S. 4 years ago on Google
    Good Customer service, Support persons are very helpful.
    4 people found this review helpful 👍

  • 1/5 Khairunnesa T. 1 year ago on Google
    Very disappointing. This service center of samsung located in nasirabad provides worst service in the country
    4 people found this review helpful 👍

  • 4/5 Infozone24 5 years ago on Google
    Good service , good staff... they try their best. But they should send technical person more quickly. At present they are not providing service on Friday and Saturday where customers want to get that on these days as they are staying in their houses on Friday.
    4 people found this review helpful 👍

  • 1/5 Naimur Rahman (. 1 year ago on Google
    This is very bad.I tried so many number even the number given in the map but nothing is working.so please put a number to reach out the service center
    4 people found this review helpful 👍

  • 1/5 arif md moyn u. 4 years ago on Google
    Bad service. No manner. Need to improve service and quality.
    3 people found this review helpful 👍

  • 1/5 Aih H. 3 months ago on Google • 68 reviews New
    Nice and very expensive

  • 5/5 MD ALIF H. 3 years ago on Google
    Nice And Great Service
    2 people found this review helpful 👍

  • 1/5 Mohammed Abdullah Al Noyem R. 2 years ago on Google
    very poor quality of service, don't expect such service from company like Samsung 😡😡😡
    2 people found this review helpful 👍

  • 1/5 Aurin F. 1 year ago on Google
    Very poor service They are not well trained
    2 people found this review helpful 👍

  • 1/5 Subhasish G. 8 months ago on Google • 12 reviews
    Worst service center. There was only one officer for about 10 clients and all of us were sweating as there was no air cooler or even a fan.
    1 person found this review helpful 👍

  • 5/5 Rafiqul I. 2 years ago on Google • 8 reviews
    Good service is available from all sides. Examples are Mobile, TV, AC, etc.
    1 person found this review helpful 👍

  • 2/5 Mehenur A. 1 year ago on Google • 5 reviews
    They provide the worst service ever!!! One has to face their slow service and bad behavior if they go to this service center. The employees have too much lack of confidence on their own products.
    1 person found this review helpful 👍

  • 3/5 Md.Wahidul i. 1 year ago on Google
    Service charge is appropriate but spears - parts price of samsung mobile is much higher than local market.
    1 person found this review helpful 👍

  • 5/5 Abid Hasan A. 3 years ago on Google
    Someone referred this is the better than other samsung service center. It really is good. Their behaviour was very cordial.
    1 person found this review helpful 👍

  • 4/5 saiful i. 3 years ago on Google
    because i got prompt service from there. My Samsung A 30 screan fully spoted & couldn't showing well.i went there & received good service.
    1 person found this review helpful 👍

  • 5/5 Md Shamshad A. 3 years ago on Google
    Good products quality, good place for Service, Customer Service support Executive have also good behaviour
    1 person found this review helpful 👍

  • 5/5 Abdullah Al M. 6 years ago on Google
    I have very good customer service from yhis team. Visited 3 times with different problems & got good service.
    1 person found this review helpful 👍

  • 4/5 Aseef I. 2 years ago on Google • 18 reviews
    Very professional service albeit pricy. Only if the waiting time could be reduced by offering services through all four desks rather than only one or two.

  • 1/5 CM S. 1 year ago on Google
    Wrost service center number are all fake

  • 5/5 MD. TAREK H. 1 year ago on Google
    Customer Care service in best for Samsung

  • 5/5 Amirul I. 2 years ago on Google
    hello i am expert review provider, i can provide 100% sticky google review ‪+1 (530) 475‑2760‬ whatsapp

  • 5/5 Vessel Lover Al M. 2 years ago on Google
    Best Customer Care

  • 5/5 Md Naeem H. 2 years ago on Google
    It’s an amazing place to buy Samsung original accessories.I went to buy a headphone.It was cheap and authentic.Satisfied with the purchasing.

  • 5/5 Rashedul N. 2 years ago on Google
    Biggest customer service center of Samsung mobile in Chattogram city. Located at the heart of the city. Gate no 2.

  • 5/5 nusayer a. 3 years ago on Google
    Samsung Service Centre provides excellent service to the customers. The problems regarding their electronic devices are heard & solved with their higest capacity.

  • 3/5 naasir u. 2 years ago on Google
    Not sufficient parts as a service provider

  • 4/5 Arup K. 2 years ago on Google • 1 review
    Customer Care service is satisfying. But they serve a little slow. Only one or two of there consultant available to serve a bunch of customer. But their service is top notch.
    1 person found this review helpful 👍


Call +880 1716-904066 Open on Google Maps

Amenities


  • Recycling
    • ✓️ Batteries
    • ✓️ Electronics
    • ✓️ Light bulbs
  • Accessibility
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ Same-day delivery

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