2/5 Nana L. 5 months ago on Google
Let's
have
pizza
for
Xmas
dinner!
Not
wanting
to
travel
far
and
so
I
thought,
a
decent
pizza
joint
will
be
the
good
old
Pizza
Hut.
We
decided
to
head
to
this
outlet
to
patronize.
As
my
husband
and
I
stood
at
the
entrance
waiting
to
be
ushered
to
our
table,
no
staff
"noticed"
our
presence.
From
what
I
saw,
a
staff
was
at
cash
register
machine,
another
staff
was
on
the
order
screen
inside
and
another
was
standing
around
looking
into
take
away
orders.
Inside
-
no
customers
at
all!
We
showed
ourselves
to
the
table,
followed
instructions
listed
and
ordered
our
food
-
scan
to
order
and
key
in
code.
We
had
a
few
questions
to
ask
before
we
place
our
orders
-
out
of
stock
for
mushroom
soup
and
just
left
with
soup
of
day.
No
one
told
us
what
was
soup
of
the
day?
Are
we
suppose
to
know
ourselves?
This
should
have
done
at
the
start
when
a
staff
receives
customers/patrons
at
the
entrance
and
inform
them.
I
had
to
ask
the
server
for
soup
of
the
day.
Robotically,
she
told
me
creamy
soup.
Okay...
creamy
soup..
what
kind
of
creamy
soup?
Chicken
creamy
soup
I
was
informed.
Next,
Huts
Platter
to
order
but
saw
that
ala
carte
calamari
was
sold
out
then
in
the
platter,
what
will
be
replaced
for
us?
Again
the
same
server
was
approached
and
she
told
me
to
wait
while
she
checked.
She
returned,
and
said
that
just
more
popcorn
chicken.
Ended
up
we
ordered:
1.
Christmas
Platter
-
which
there's
no
description
on
the
menu
to
indicate
what's
in
the
platter.
Not
wanting
to
call
upon
the
server
again,
we
just
went
ahead
with
it
-
chicken
wings,
chicken
nuggets,
pop
corn
chicken
and
waffle
hashbrowns
2.
Hawaian
Regular
Pizza
with
regular
crust.
-
the
bite
is
not
a
bitey
as
before
-
taste
was
alright
Our
food
came,
and
my
hubby
asked
for
chilli
sauce.
Served
us
was
the
branch's
Assistant
Supervisor.
Casually,
he
asked,
is
your
outlet
shortage
of
staff?
She
replied
"oh
no
Sir,
there's
a
big
order
of
180
and
they
are
scrambling
to
prepare."
She
was
quick
witted
to
sense
something
was
amiss
and
quickly
offered
to
serve
us
water.
Haven't
dine
at
Pizza
Hut
for
awhile
so
I'm
unsure
if
water
is
still
being
served
or
is
upon
order
that
is
chargeable.
If
its
still
free,
then
again,
shouldn't
be
when
your
customers/patrons
are
seated,
right
up
should
be
water?
Shortly
came
our
water
that
she
offered
and
complimentary
soup(overly
salty
and
not
sure
if
there's
msg)
each.
It
is
definitely
a
nice
gesture
and
as
a
branch
Assistant
Supervisor,
she
sure
knows
what
to
do
to
appease
her
customers.
However,
from
I
see
its
the
deployment
of
staff
and
assigning
them
their
roles
clearly
to
get
the
work
going
and
yet
functioning
the
outlet.
It
was
just
a
table
with
2
of
us
in
the
whole
place
and
yet
if
all
staff
are
engaged
with
the
big
order,
then
I
would
suggest,
time
to
relook
into
this!
The
branch
wasn't
shortage
of
staff
at
all.
At
one
point,
I
saw
6
front
staff
outside
packing
orders.
They
sure
need
to
work
on:
1.
Service
of
staff
2.
Personality
to
have
(even
if
its
a
front)
when
serving
3.
Deployment
of
staff
and
the
assigning
of
roles
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