My complaints are not of the store or the employees that were working, as the store was clean and employee that helped us was nice. But it is more of pricing. For a dozen donuts it is almost $20. Hot chocolate smallest size they have was about $3.50. I wanted to try the maple bacon snack strips. It was 8 strips for $3.50, sounds good 👍 I didn't expect big strips of bacon but what I got was a couple half strips and then bacon crumbles. And there was a slight taste of maple syrup but it wasn't enough. I was expecting a way more sweet and salty combo. I was bummed. Overall I was unimpressed after leaving when I was so excited for breakfast this morning

An angel works at the cash register here, nothing better than starting your day with a kind soul making you a morning coffee. I got an iced caramel swirl coffee with cream, 10/10.

My son loves donuts so we go here more often than I'd like to admit but every time we do, their customer service is excellent! The nicest group of people, they're always friendly, efficient and top notch! Keep up the great work!

I like Dunkin' Donuts, Doughnut's much better than I like their service. I've been to this location several times. Each time, not only has service been super slow but they don't even apologize or make it up with something. There doughnuts are definitely tasty and soft. They need to better streamline service when people dine in or walk in for to purchase a to go order.

Dunkin is awful. It's not the employees fault, it's the company's fault. It's like trying to order food but it's in an auction house, you gotta be quick. There were tons of orders for delivery but nobody was picking them up...so back onto the shelves with them. How many times have the products been cycled? At least once because I saw it. All of the coffee fixings were tapped out. It was a good value for what we paid either. The coffee didn't taste good and the donuts were using the full power of beige. Never again. No thanks. Not even with a coupon.

Americano is what you’d expect. No vegan options and obviously all the donuts are processed garbage. This location has some indoor and outdoor seating. No outlets for laptops outside. Inside I believe there are some. 1 bathroom.

Cons: Ordered through the drive through. The donut tasted a little less fresh than we'd Ike, like, but we were there in the late afternoon. They made my drink incorrectly - I asked for the Chai pumpkin Iced, but they either added espresso to it, or made me a pumpkin Iced coffee. Pros: Went inside to have it fixed. The girl at the front counter was especially helpful!! I wish I had cash on me so I could have tipped her. She remade my drink for me twice! The first remake was way too sweet for me, so she had no problem remaking it with 1 less pump of the pumpkin and 1 less of the Chai. I also asked her to drop it in a larger cup so I could have extra ice. It was then perfect. She was busy but also very fast! Thank you, to whomever it was on Monday 10/30 in the afternoon/evening! We will be coming back as the customer service was very polite and helpful.

False advertising… they have a massive poster on the front of their building of a promotion they’re offering and upon ordering, they charged us the full amount and said we can’t have the promotion unless WE mention it. Is it that hard to train your employees to offer that promotion or just apply it without customers asking?! THERE’S A HUGE PROMOTIONAL SIGN IN FRONT DRAWING CUSTOMERS IN AND WE COULDN’T HAVE IT??!! What a scam!

Went to this dunkin like I have every morning for the past 3 mornings. Ordered the bacon and it was all fatty pieces (that's fine its the morning) but at the bottom of the bag was more bacon grease then normal. Okay bacon has grease and maybe the fatty pieces have more grease but they didnt even put in napkins. My son orders the frozen hot chocolate and the last 2 out of the 3 they automatically put whipped cream but this time the lady said that I have to request it and was very rude. 🤔 I dont know how to post a photo with this or I would.

Went to the drive thru, iced drink was watered down. Manager gave me an attitude when I drove back around and asked for my money back. Won’t be frequenting this facility ever again. Gross drink and sloppy service. Speedy line through the drive thru, tho. Which was nice.

Dutch Brothers is an hour drive, and only convenient on Disneyland days. The service at this DK location is ok at best. The consistency is decent. The line is usually long. This review comes after I boycotted this DK location for a little over a year. The customer service has improved but not by much.

Great one of a kind doughnuts (recommend the cinnamon apple) and great coffee drinks. Location is a bit hard to get to if East bound but the staff is amazing and helpful. The only other criticism I would give is no way to identify what doughnuts are what with out asking the super busy staff, they need a sign.

Bought two Boston cream donuts at 10 am and they were truly the worst donuts I have ever had. Approaching inedible. Perhaps for the first time in my life I didn’t finish a donut. And tossed the second one. It was so stale / dry it could have been from the prior day.

ATTENTION MANAGER: One of the worst Dunkin experiences I've ever had. At about 6am today, I ordered a sourdough breakfast sandwich and two orders of Bagel minis. The bagel Minis came back to me cold and with the cream cheese still partially frozen. The sandwich was not toasted, the eggs were cold and bacon was chewy. Idk what's wrong with the people that work there but please teach them how to heat up food properly. Disgusting.

Went this Thursday 4/20/23 and it was great! The Carmel Chocolate cold brew looked as advertised and was just what I was looking for. I’ve been there 4 times in the past week and the donuts, soft breakfast tacos, croissants and coffees are all great! Paris was working and as all of the employees, she was great, very helpful and she has a great smile!! My wife and I just started going there last week (due to the Dunkin commercials) and just like the other coffee shops, they were very willing to accommodate adding and subtracting to their coffees. I asked for less ice and extra foam and my Carmel Chocolate cold brew was just what I wanted! Great place to have breakfast, lunch or for just a coffee break!

Got a cookie butter cold brew with almond milk. They did not add the foam on top plus the coffee was disgusting. Got the strawberry dragonfruit refresher and it was waaaay too sweet. Barely had any doughnuts. I came here when they first opened and decided to give a second change. Now definitely not coming back. What a shame. We spend about $40. Waste of money

One star. Worst dunkin I've ever ordered from in my life. I tried to call the restaurant and the employee hung on me halfway through our conversation. Then I called back to talk to a manager and the manager was absolutely a nightmare. Extremely rude, didn't care about how she treated me or the annoyed tone of voice the woman had when talking to me. It was very disrespectful and I will never order from this establishment again. The worst customer service I've ever experienced in such a long time.

Never have had an issue here and employees have always been good. Based off reviews, and now seeing that they are temporarily closed, tells me somethings up with managment and employees being treated poorly. Have always noticed that the employees seem incredibly stressed. (Still kind, but VERY on edge)

Friendly workers & my food was the right temp. There's spider webs by the drive through window...sooo.. that made me almost ask for my money back no lie,.. cause my mind started to wonder. So u haven't been back, but the employees were great 👍🏿

Coffee is good. Munchkins are good and everyone is friendly. Today was the second time I’ve gone there and they got our order wrong and completely forgot to give me an item even though I confirmed with them when they handed it to me that it was in the bag. I would have driven back after I looked again in the bag and realized the frosting was too soft and most of it had rubbed off onto the bag, but it had already taken a while and I was over it. I ended up throwing the doughnuts away because the filling tasted off. I’ve been to dunkin all over the country (I used to live on the east coast). I’ve never had an experience like this at other locations.

The coffee is good, but the staff is slow and rude. They need to be retrained and shown how to handle customers better. Also shorted me on my change as well. That happens a lot so much so I try to pay with card when I can.

Man their donuts are a straight up dumpster fire. Worse than day-old 7-Eleven donuts. Their drinks are pretty good though. As long as you don’t want a donut and just a drink this is the right spot.

Service was extremely slow. 2 cars in drive through in front of me and it took 15 minutes to get through. I ordered 1 dozen assorted donut minis. The person who took my order even confirmed, assorted. I got 1 dozen plain glazed. At least they all tasted good.

Old fashion donut was just a bread circle. No glaze no sweetness at all.

Excellent menu items service was prompt and speedily their menus are off the hook and their items are very innovative

I love the coffee here. The line is really fast. The staff is very friendly! I love that their is an app and I can accumulate points, and get free drinks as well. I'm not big on the donuts but my kids love them. They have items for the whole family. Including your puppies if you bring them. which I do and now my boxers even get excited when we get in line.