Humane Vet Hospital of San Diego image

Humane Vet Hospital of San Diego

Veterinarian Animal hospital Emergency veterinarian service

One of the Most Reviewed Veterinarians in La Presa


Address

8360 Paradise Valley Rd, Spring Valley, CA 91977

Website

www.vetsandiego.com

Contact

(619) 475-3000

Rating on Google Maps

4.00 (288 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8:30 AM to 5 PM
  • Thursday: 8:30 AM to 5 PM
  • Friday: 8:30 AM to 3 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 5 PM
  • Tuesday: 8:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: years (8) told (7) friendly (7) staff (6) recommend (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alex H. 2 years ago on Google
    Just took my dog in for a simple analysis since he might need to be neutered, they took almost 2 hours and returned my dog like this, one nail completely cut and bleeding the other not even touched, they said nothing about it and I just discovered it once getting home.
    7 people found this review helpful 👍

  • 1/5 Howard J. 1 year ago on Google
    Would not provide valid prescription to Heartland pharmacy. Required a check up, ok, never sat our puppy down in waiting room, only place in the exam room she touched was the scale and the exam table, the vet tech took her out of the room for a few minutes and unknown exposure. Came home and she has a bad cough, our 16 year old cat who shares a water bowl caught it also, She Did Not Recover. Had to call 3 times to finally get them to send the prescription for Flea Meds and eye drops. The doctor's selling technique is shaming, and rude actions, Our Dog has a bad eye, to remove it at inhumane was quoted at $1500 (I do have the printed quote) The disgust when we faltered at the quote, we are having it done at the Vet who treated the cough and counseled us on the loss we suffered. $300, 80% less. Surgery done at another vet. 3 years later with 3.4 stars and losing business, you reply, no mention of Ginger and her death as a result of you. Never again will anyone who knows me ever come there.
    5 people found this review helpful 👍

  • 1/5 Yvette L. 2 years ago on Google
    My granddaughter's fur baby passed away we wanted to get it cremated. I called on the phone that my daughter was on her way they took all my information I told them she was 5 to 10 min out. 5 minutes later they call me and say they are closing and she was not there yet. I told the they she was at the corner and will be there any min. And also they don't close till 5:30 and it was 5:17 and I had already did all the paperwork she just needed to pay. I was told they wanted to go home early. I told them you are open till 5:30 and all you need to do is take the money and the body. My daughter got there by 5:20 they came to the door and told her they shut down their systems and would not help and did not care what the family was going through. If you love your pets this is not the place to go.
    2 people found this review helpful 👍

  • 5/5 Jorge H. 1 year ago on Google
    A take my German Shepard every year for vaccinations. Staff are very polite and vets are really friendly, they give all the info regarding side effects. I’am really appreciate for being very professional, polite, and friendly.
    1 person found this review helpful 👍

  • 5/5 Ja F. 2 years ago on Google
    OMG! I Love this place! We havent been for years, and now we have a new puppy with Adopted from Sweetwater Animal Shelter. Also the Best! The Staff and Veterinarian is super nice. Im so glad they are still there.
    1 person found this review helpful 👍

  • 1/5 Tiffany G. 1 year ago on Google
    The absolute WORST place ever! They don't answer their phone. So we went there it was completely empty. They have a sign up that says sorry were closed but a sign flashing open? Whats going on? I poke my head in to ask if theyre are in fact open and the man cuts his eyes at me and just says where's your mask? I grab one come in and The guy was like sorry were booked solid until November!!! Lol they should be paying attention because they are for sure going to be put out of business with employees like that. Totally lazy wanting to get paid to sit there and do absolute nothing but be rude to potential clients!
    1 person found this review helpful 👍

  • 5/5 Yvonne G. 1 year ago on Google
    The entire team was kind, respectful, and extremely thorough. My Nahla has high anxiety and all was done to make sure she was comfortable. Thank you!
    1 person found this review helpful 👍

  • 5/5 Thomas G. 1 year ago on Google
    So, my little Rocky boy is quite old, a little sassy, and is not super receptive to new people. No idea how they charmed him into being such a good boy but he absolutely loved the staff there. I was around him the entire time and he truly seemed so comfortable around both the nurses and vet who saw to him. Highly recommend this clinic for both one-off appointments and especially recommend for regular visits. My Rock-man said he’d give 6 stars if we could :)
    1 person found this review helpful 👍

  • 5/5 Marie P. 1 year ago on Google
    I really like the Humane Vet Hospital. They have a friendly staff and the Dr. Is very good. They always give me recommendations and if I can't afford all of them, they will tell me of some products within my budget that are affordable. I would highly recommend the Humane vet hospital for your pets.

  • 5/5 John A. 1 year ago on Google
    Been taking my pets here for more 15 or 16 years. Great staff and the doctors are also great. Very informative and they just care about your pets. And put you at ease. Best pet clinic hands down.

  • 5/5 hello n. 1 year ago on Google
    Received a check up for our 6yo puppy panda today. They were able to take him to the back even though he is fussy with people, they were very good and gentle with him. The doctor was nice informative and our vet tech was the nicest ever. Panda got along with her and that was a milestone for him :) I would recommend 10 out of 10.

  • 5/5 missencantada13 “Favored Grace” M. 1 year ago on Google
    Staff is friendly helpful, and are willing to accommodate working with schedules as best they can in such a busy environment and they listen Maggie has listened too me very emotional as we as pet owners get and Maggie is caring during those times she’s experienced my emotional moments and this is caring thank you Analee Marquez pet Dior

  • 5/5 D C. 1 year ago on Google
    Humane got my dog seen extremely fast! Dr. E was awesome, she was able to quickly diagnose my dog with Giardia following a test, which she prescribed based on his symptoms and physical exam. Had that test been negative, she had already discussed a plan with me to figure out what was going on. They explained the plan, gave me all the costs, etc… Mia, Dr. E’s Vet Tech, was so nice, and the front desk was great too! It was a very pleasant experience, and they were very effective in quickly diagnosing my boy.

  • 5/5 Arturo C. 10 months ago on Google
    From the admission, vet nurse & veterinarian doctor are friendly and helpful. The vet Doc explained every details necessary for me to know and be aware with the health condition of my pet. Giving me options to what or how I feel that will fit my budget regarding conditions of my pet. I highly recommend this vet hospital to anyone that has a companion pet.

  • 5/5 Cheryl T. 1 year ago on Google
    My dog Onyx was whining when I rubbed his stomach and since he never whines, I panicked and called the vet. They took him and Bella was so nice to him. She asked what was going on him and I told her. The ladies and gentleman at the front desk were also easy to work with. Thank you to them so their fast and efficient service. Cheryl

  • 5/5 Andy R. 1 year ago on Google
    I've known this Clinic for four decades now we moved 70 miles farther but we still drive here to have our Dogs checked cause we know our dogs will be in good hands. The staff are very friendly and the best part it's affordable.

  • 5/5 Glen L. 1 year ago on Google
    The staff are superfriendly and kind enough to extend discount and helpful to save me money. Not over imposing treatment unless it is necessary. They are always nice and gentle to my feline friends. Thank you Humane Vet.

  • 1/5 Angela P. 1 year ago on Google
    After years of all my animals coming to this clinic I am officially done with them. Let’s first start by saying that this clinic never has consistent veterinarians, it’s more like a revolving door there. It took 3 years of me telling them that one of our animals had passed away and to remove them from our file, the messed up the gender of one of my kittens untill the third appointment. Their system does not provide updates on when your animals are due for any vaccinations, nor do they or their system have the capability of updating the points of contact on the paper work even after 5 years. If you go for a specific item in your appointment, be ready for them to come out with a massive list of “recommended” medication, or procedures they want you to do that almost 90% of which you DON’T NEED!!! 1.5 years ago one of my dogs had to be in the pet emergency room for a while, after which I was told to go to my normal vet for bandage swap….this vet didn’t put new bandages on, rather they took the old ones off, said i needed more meds, and to come back because they didn’t have time for my dog. I spent over $600 on that trip for no reason. Went back to the ER who put new bandages on for FREE, and stated all the meds the vet said I needed more of, I already purchased at the ER! This Vet is horrid! Yes, they may have cheap cost in some areas, but find a vet that actually cares and won’t try to rob you for no reason. Lastly, do not get animals spayed or neutered here. They charge an arm and a leg! Just for 1 kitten the Phase one cost was over $300 and the recommended second portion was over $200. Take your animal to the SD spay and neuter clinic where you will pay a reasonable amount and they won’t hype you for anything extra. If I could give this place 0 stars I would.

  • 5/5 Antonella C. 1 year ago on Google
    I’ve been coming here for years for my cat and always receive prompt service. The staff is very friendly

  • 5/5 Joey D. 1 year ago on Google
    Been going here forever and not once have I had a bad experience the treatment and service they provide is top notch I would highly recommend anyone with pets to go here you will not be let down!

  • 1/5 L M. 1 year ago on Google
    I have been stupidly recommending this place to others for the ease of getting an appointment and vaccines. THEY DO NOT HONOR THIER HOURS. Don't bother wasting time and fuel.


Call (619) 475-3000 Open on Google Maps

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