South Bay Family YMCA image

South Bay Family YMCA

Gym Fitness center Yoga studio Community center Swimming pool Non profit organization Weightlifting area Summer camp Youth social services organization

👍 My son and I love it here, however its frustrating to pay a monthly fee for a child watch that isn’t a guarantee. We’ve been put on a waiting list multiple times upon arrival. Imagine arriving with pre workout in your system ready to crush it and this happening. Not fun. It would be great if we coul... People often mention pool, kids, people, swim, staff, YMCA, front, desk,


Address

1201 Paseo Magda, Chula Vista, CA 91910

Website

www.ymcasd.org

Contact

(619) 421-9622

Rating on Google Maps

4.30 (180 reviews)

Open on Google Maps

Working Hours

  • Friday: 5 AM to 8 PM
  • Saturday: 8 AM to 1 PM
  • Sunday: (Easter), Closed, Holiday hours
  • Monday: 5 AM to 8 PM
  • Tuesday: 5 AM to 8 PM
  • Wednesday: 5 AM to 8 PM
  • Thursday: 5 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: pool (15) kids (11) people (10) swim (8) staff (7) YMCA (6) front (6) desk (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 ImJujuP 1 year ago on Google
    My son and I love it here, however its frustrating to pay a monthly fee for a child watch that isn’t a guarantee. We’ve been put on a waiting list multiple times upon arrival. Imagine arriving with pre workout in your system ready to crush it and this happening. Not fun. It would be great if we could get more staff on the child watch so that parents like I don’t have to keep wasting valuable time. Thank you in advance!
    6 people found this review helpful 👍

  • 5/5 Eli G. 5 years ago on Google
    Awesome pool, great staff and instruction. People please teach your kids to swim it will save their life. All of my kids have learned to swim here. We even go back periodically for advanced lessons . Start with the learn to swim get your kids a foundation take a break from lessons and when they grow take them back for the advanced lessons. All of the instructors and staff are great people Support your YMCA don't go to a high dollar franchise place. This place has all.you could ever need and remember for every class you take we are keeping the facility open as well as for those who pay full price you are also helping to give a discount to those who might not be able to pay full price via a scholarship . The y is life changing for kids and will build skills that will last a lifetime.
    5 people found this review helpful 👍

  • 1/5 van c. 1 year ago on Google
    Pay full price (over 100 per month for a family of three) and receive reduced hours (closed sundays / open at 8 saturdays / weird weekday open close open close hours). Also closed the Eastlake location. Covid is over. No more excuses.
    5 people found this review helpful 👍

  • 1/5 Joe K. 8 months ago on Google
    Alex at the front desk was really rude, I'm asking YMCA please stop bringing in teenagers or young people ,They don't know how to treat people, bring in seniors bring in adults who have some experience with customer service... Try to remember that everybody at the front desk is Supposed to be trained in customer service... I was hung up on right in the middle of a conversation because the little teenagers that answer your phone system thought it would be fun and the girl was laughing... I was asking about joining membership, I'm appalled that you guys allow this to happen, Please record every call so you know what's really happening, Please stop allowing young people to work at your facility, You don't know what they're doing because there are no managers at the counters watching what these little kids/teens/ with horrible attitudes are doing. Help.
    4 people found this review helpful 👍

  • 3/5 Rj 4 years ago on Google
    I like it but had to give 3 stars because they need to work on things. They need to start having cash on hand because having exact change is not possible all of the time and maybe some sensitive training for the customer service kind of has attitudes. Also new shower curtains and bleach floor would be nice. We have a family room No Boys over 4 should be in the girls. Locker room and in the showers. The girls can't come out because there are older boys walking around. I tell the staff but it is still happening. It's not right
    4 people found this review helpful 👍

  • 1/5 N R. 8 months ago on Google
    The people who work here do not have neurodiverse training. I came here with my autistic son and he was having a small meltdown over waiting to get checked in. He made his way in the hall by the pool door and wouldn’t let me get him back to the front desk. So I filled out the waiver in the hallway by the pool entrance with him. I needed to go back to the front desk to ask if we were good to swim. So I left him there for a moment and in that moment a woman came out and let my son out into the pool area. I had to run down the hall and get him back inside. He sat down at the bench and waited. Then one of the workers asked the other if we were good to go because she saw what happened. But all of this could have been prevented if the workers here were neurodiverse trained. All it would have took was for one of the 4 people behind the desk to come out and assist me. There was one person doing all the customer service and others sitting or standing around. And no one cared that I was having trouble. Also, there are a lot of rules here with no proper direction. No one told me where the locker room was. We get out to the pool and someone tells me the pool my son is about to get in is closed and we have to swim in the other pool. We get in the other pool and the someone in there tells me this part of the pool is just for lessons. We finally make it to the right spot, but then there is a jacuzzi next to it. My son loves jacuzzi’s and gets in them to warm up, but the one here is 13 and up. So it was a struggle to keep him out of it and we ended up having to leave because he couldn’t be in it. It was a major struggle to swim at this place. And we won’t be back which sad because we own a house just a few blocks from here. This place needs neurodiverse training bad.
    4 people found this review helpful 👍

  • 4/5 Sophia C. 4 years ago on Google
    This place is a fantastic value. I joined for the pool thinking that I would still have to belong to a yoga studio - not so. They have some awesome yoga instructors (Mark Shveima, Tracey Anderson and others) and they have a wide range of other classes as well. Highly recommended.
    2 people found this review helpful 👍

  • 1/5 Alyssa J. 9 months ago on Google
    America and Alex at the front are very rude. Alex was very passive aggressive and then America who wasn’t even apart of our conversation proceeded to say something rude to us and put in her two cents. The aggressiveness and comments are unnecessary and rude.
    2 people found this review helpful 👍

  • 1/5 Lan H. 8 months ago on Google
    Feels like prison here, too many damn rules they expect you to follow. Cancelling our membership after two months. Not paying to get harassed by the staff.
    2 people found this review helpful 👍

  • 2/5 Denis K. 1 year ago on Google
    Been member since 2019,loved it but after COVID even its over now they keep it closed on Sundays,child watch is only few hours a day and only 4 days a week. I emailed their San Diego corporate office they didn't even reply back. Thinking about cancelling my membership and go somewhere open 7 days a week.
    2 people found this review helpful 👍

  • 5/5 Britton H. 1 year ago on Google
    I love this YMCA, the staff, and the facilities. I think this is one of the safest places I have swam and I look forward to the time I can frequent the pool again. Rock on, ya'll.
    2 people found this review helpful 👍

  • 2/5 Conlan M. 1 year ago on Google
    The barbell's are rusted and the leg press is rusted and needs to be lubed. It has only two squat racks that are outside and rusted the weights are unorganized and missed placed and there is too much space being taken up by unused cardio machines
    2 people found this review helpful 👍

  • 4/5 Alexandre S. 5 years ago on Google
    This complex is quite nice compared to other YMCA locations. The equipment is semi-new but has QR codes that can be scanned for videos that link up to proper workout routines. There are 2 independent workout rooms that you can workout in with mats. I haven't checkout the pool but I know that there are water exercise schedules and lifeguards are always on duty.
    2 people found this review helpful 👍

  • 4/5 Chris J. 4 years ago on Google
    Lovely place. My wife has a membership and I visited as a guest. Let's break this up. Childcare: They have a childcare center for our little one and he loves going. Even when I don't go to the gym with my wife, he wants to go with her so he can go to the daycare to hang out. He LOVES IT. They have a great staff and they keep him entertained the whole time. Cardio: They have plenty of cardio machines. The TV signal does not work on all of them, even the basic channels. I was trying to watch local Fox for the TNF NFL game and it was so static, I couldn't see anything. Luckily the game is on Amazon Prime so I could watch on my phone. Weights: Great weight section. The overall gym is not the biggest so a lot of their equipment is close together. Most people that want to work out are not going to impede on your space while lifting but there are some people who will still get TOO close while lifting. Just something to think about. Programs: The programs they have for the kids are amazing. The kids love this place. They go to the gym to do cardio and also love to go for any of the sports programs they have. It is definitely a bonus to be a member if the kids are going to be attending any classes. Overall this gym is probably one of the best in the area if you have a family. If my kids and wife didn't want to go to the gym, I would look at something else that was cheaper and maybe bigger BUT with the FAMILY wanting to go to the gym, this is a TOP choice for us.
    2 people found this review helpful 👍

  • 1/5 dora a. 1 year ago on Google
    Poor interest in our neighborhood covid is here to stay people still need to stay healthy
    1 person found this review helpful 👍

  • 4/5 Peter P. 6 years ago on Google
    Took my kids here for a swimming pool party. The kids enjoyed the pool and they have a nice area for pizza, drinks, and cakes. A great alternative to having a big birthday party at the park. The restrooms were clean and there were plenty of places to park.
    1 person found this review helpful 👍

  • 5/5 Paresh C. 5 months ago on Google
    The scene is Miami here. Like a hidden gem in ChulaVista@ palm trees, cool spots to shade on outdoor patio furniture to free coffee on certain days called " coffee with communty"! Heck, I just came forma Friendsgiiving potluck with my Yoga instructor Jackie and her husband fir lunch with the gym manager. He even prayed for us 🙏. He's a cool guy. You know, It's a good day when Jesus rains His blessings onto us. Literally it rained and thunderstorms Ed
    1 person found this review helpful 👍

  • 3/5 Heather G. 5 years ago on Google
    It would be nice if the front desk people were more mature and realized we were in to swim, not take 30 minutes just to sign us in. We actually did NOT swim and just went home, because it took so long and once we got to the pool and found out there are no towels here- you have to bring your own, unlike our home YMCA and no one checking us in chose to tell us in alllll that time. I haven't been back since. Unbelievable.
    1 person found this review helpful 👍

  • 1/5 Kenya 6 months ago on Google
    I have been calling for 3 days straight and no one is picking up the phone . One of the times they answer and hung up on me . Staff is extremely rude when they do answer . been waiting for them to answer for about and hour been calling all morning
    1 person found this review helpful 👍

  • 1/5 Nicole M. 1 year ago on Google
    Worst YMCA location and sadly it’s in the neighborhood I grew up in. We normally utilize your Copley location but how terrible that this gym closes in the middle of the day. For students at the nearby college this is really inconvenient.

  • 1/5 Melissa 2 years ago on Google
    Terribly expensive and when you apply for a scholarship it gets denied. They don’t specify why or give upfront income qualifications.


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