IHOP image

IHOP

Restaurant Breakfast restaurant Family restaurant American restaurant

Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare. People often mention good, IHOP, service, cheese, minutes, order, server, great, amazing, time,


Address

1430 E Plaza Blvd, National City, CA 91950

Website

restaurants.ihop.com

Contact

(619) 474-8096

Price rating

$ $$$

Rating on Google Maps

4.00 (1.9K reviews)

Open on Google Maps

Working Hours

  • Saturday: 6:30 AM to 12 AM
  • Sunday: 6:30 AM to 10 PM
  • Monday: 6:30 AM to 10 PM
  • Tuesday: 6:30 AM to 10 PM
  • Wednesday: 6:30 AM to 10 PM
  • Thursday: 6:30 AM to 10 PM
  • Friday: 6:30 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: good (15) IHOP (13) service (12) cheese (12) minutes (12) order (12) server (10) great (7) amazing (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Marlene R. 1 year ago on Google
    Great service and delicious breakfast as always... and the coffee ☕️, really woke me up after a very early ✈️, and the server guy with No Name was amazing. I Love IHOP ❤️
    6 people found this review helpful 👍

  • 5/5 PERSONAL 5 years ago on Google • 58 reviews
    I think I go here with my husband too much. DON'T GET ME WRONG THOUGH! That country fried steak though, HAD ME WANTINNNGGG MOORRRREEEE. It was so bleeping GOOD! They have a friendly staff and usually are busy on weekends so the best time would be to go in the morning on a weekday. They do military discount too. So that's a super plus. Thank you for reading this!
    3 people found this review helpful 👍

  • 4/5 Matthew H. 1 month ago on Google • 468 reviews New
    Really enjoyed myself. Service was better than average and food was good.

  • 4/5 Sofia N. 1 year ago on Google
    Food was ok, they use to have different kinds of syrup, not anymore also they can improve their customer service, starting from Front of the house to the waitress, they need to greet the customer. Food 8-10 Service -6-10 Clean 8-10
    3 people found this review helpful 👍

  • 1/5 Josue (. 2 years ago on Google
    I ordered an Omelette with beef, mushrooms and cheese and ham, to go. What I recieved was an 85% egg and 15% everything else Omelette. The "cheese" was two square slices slapped on top carelessly that had barely metled on top by the time I opened the tray to eat. Very dissapointed with this, IHOP. If I wanted eggs with two slices of cheese on top and a spoon full of beef I could've done that myself without paying 18 bucks for this garbage, fix your cooking IHOP! This is NOT OKAY.
    2 people found this review helpful 👍

  • 2/5 Ben H. 4 months ago on Google • 47 reviews
    Greeter was super nice! After that everything was horrible, food was cold, took a really long time to arrive, waiter was not very helpful, didn't bring everything at first and then we had to wait 15 minutes to get the things he forgot while he struggled with one other table. This was absolutely the worst IHOP experience I've had. And in a fat guy, so I know!]
    1 person found this review helpful 👍

  • 5/5 Lori R. 1 year ago on Google
    IF YOU DONT COME HERE RIGHT NOW— this drink is the best thing I have ever had in my life, amazing amazing amazing
    1 person found this review helpful 👍

  • 5/5 Wilma L. 1 year ago on Google
    Wow 👌 this IHOP located at national city is the best place . New look. Nice place 👌 the waiter was great. We really enjoyed this place. A really nice tip was handled to the server. I rate this place 5 star 🌟.
    1 person found this review helpful 👍

  • 1/5 asia S. 1 year ago on Google
    Sat there for 30 minutes plus didn’t get a drink, silverware, no welcoming or anything. People sitting next to us that came in after us getting served before us, never felt so disrespected. Asked to speak to someone and the guy just cuts me off and says I’m not the manager he’s over there, when he doesn’t even know what i was going to say so it proves he knew what they were doing. This was the worst experience ever and i epiphany recommend this location to anyone, they are very unprofessional after speaking to the manager i wouldn’t even feel comfortable eating there because no telling what they would do to our food. My family will NEVER be back and I’m going to tell everyone.
    1 person found this review helpful 👍

  • 1/5 Ms M. 4 months ago on Google • 102 reviews
    Called in order for pickup and they stated 30 minutes. It is taking over an hour and still nothing. No communication and understaffed for a Sunday morning. Need improved workflow. Won't be back to this location.

  • 5/5 Angel M. 6 months ago on Google • 85 reviews
    I came with a friend around 10 PM and it was nice and slow only two other tables were filled so the service was great and so was the food. Since there wasn't a lot of people our food came out quick and everything went well so we didn't need to buy our server for anything. Overall I had no problems here, it's also nice and clean.

  • 1/5 robert m. 4 weeks ago on Google • 31 reviews New
    Took 3 days to spit out the horrible taste of their cooking grease. I'll never eat at an IHOP again. Disgusting 🤮 I left a $5 tip on a $15 dollar ticket and, for the waitress. She did her job well, Hostess too. The food was barf.

  • 1/5 MegaMario95 4 months ago on Google • 17 reviews
    Got seated pretty quick which was good. But you could tell they were very unorganized, requested a high chair, they clearly forgot about it. Ordered food, just 2 meals, and 40 minutes later nothing. Another table that was seated about 10 minutes after us got their food before us. I don't see how that's acceptable. My meals were just pancakes and a biscuit. Not once did someone come to talk to us, while they did speak to other customers. I had to walk out, my 1 year old son was hungry. Wanted to give ihop a shot but clearly was not it.

  • 1/5 Eric H. 7 months ago on Google
    Service was bad, waitress was slow getting me water and coffee. Would not go back again. People should be trained better on customer service. I would have gave a tip but I felt they should pay me for what attitude I had to put up with. IHOP is not what it use to be. At least there. Enjoy and good luck

  • 1/5 Andrea A. 8 months ago on Google
    What a nightmare! Took forever to have the waiter take our order. Food came out and it was wrong. Ordered hash browns with country gravy, onions and cheese. They brought hash browns, and minutes later a side of gravy. Told them I ordered it with it on top along with cheese and onions. Was brought out a cup of cheese and a plate of onions 🤦🏻‍♀️. Our drinks didn’t get refilled until we were done with our food. Waiter spilled coffee on me as he was serving it, other drinks that were served with ice, had practically already melted by the time it got to us. It was just a disaster.

  • 5/5 World of Wonders (World of W. 1 year ago on Google
    Mexican 3-leches pancakes 🥞 are yummy! They even go with the season right now. ✅️ it's a 5-star quality 👌.

  • 1/5 Nahh F. 2 months ago on Google • 14 reviews New
    Understaffed. The server was waiting tables and seating customers. Jalapeno Popper cheese burned my lip. Salad was good. Crispy fish was cold and raw in the middle. Server was really nice though. I won't be coming back.

  • 1/5 Rochelle P. 11 months ago on Google
    The crepes were uneatable. I don't know what was wrong with them, but the filling had a powdery mouth feel to them. When the server brought my check she hovered until I paid. Guess she thought I'd skip out on my bill. I won't be coming back .

  • 1/5 Ambrosia F. 9 months ago on Google
    i ordered online and after they said they’d check on my order, i was completely ignored. i waited over an hour for them to give my order to the wrong person. after confronting them and getting my food, they still got my order wrong and forgot a whole meal. after going back in and asking for my correct order, they still gave me the wrong thing. The service was the absolute worst service i’ve experienced at an ihop (which is a low bar). And after leaving, i was so upset i wanted to go back in there and scream at the staff. I do not recommend eating at this ihop. save your time and money and go to jolibee.

  • 5/5 Alex C. 9 months ago on Google
    Went to breakfast with my wife to IHOP on Plaza Blvd in National City on Saturday. The restaurant was busy less then a 10 minute wait. The service was amazing the waitress whose name was Ursula was great, food came quickly and excellent. Overall experience was amazing .....

  • 2/5 Earllisa E. 9 months ago on Google
    Coming in, we had to wait 10min to be seated. Fine. We get to our seats and a server comes to us and lets us know that he isn't our server but he will take our drink orders. Fine. He then proceeds to take our food order. Great. He put in our order and left for the day. Our actual server passed by us at least 8 times and not a word until our food came out 45 min later. We got 0 refills on our drinks. Food came out either undercooked or overcooked. Only things that came good were the eggs and pancakes. Would not go here again.

  • 5/5 Ruben M. 1 year ago on Google
    I went to the Plaza Blvd IHOP with my daughter, and our waitress Destiny made it an extremely easy and comfortable experience. She was attentive, super friendly, and I noticed the same customer service with other guests. I hope this is universal with all employees because we will be returning soon. Thank you Destiny and IHOP staff.

  • 5/5 orteezz t. 2 years ago on Google
    I'm near Mt hope... I ordered french toast combo and pancake combo. The food was great. Surprised after the bad recent reviews. I also ordered off door dash .... Coffee wasn't great but it was bad either. 5stars for me. Thanks for the good food.

  • 5/5 CastilPinoy A. 1 year ago on Google
    No need to add photos, we all know what IHOP's food is so good. But this IHOP is located at an Outlet mall. The parking was terrible and the wait was long. I however would recommend this place. Their pancake is good!

  • 5/5 J P. 2 years ago on Google
    They have good service the girls were nice and on top bringing beverages wend u have out off them

  • 5/5 Miles I. 4 years ago on Google
    Its been awhile since we visited this place and man they proved to me that i shouldnt be goin somewhere else if i crave for waffles. While waiting for my order, i was hoping, praying really hard that they will make my waffle a little crispy on the outside and still soft on the inside. So when my chicken and waffle came, i was like ok.. then when i took a bite of the waffle, man it was so perfect I almost cried. First time in the history i had the best waffle (even compared to the most popular ones) it was perfectly cooked. Will definitely come back here soon and get more waffles

  • 3/5 Christi C. 1 year ago on Google
    Everything looked great, clean, friendly staff. Food came out cold, had French toast combo. French toast was so cold the butter didn't even try to melt, barely sprinkled with powdered sugar. Hash browns weren't cooked all the way, bacon was good but luke warm.

  • 1/5 Cris R. 1 year ago on Google
    Ordered some quesdillas and drinks from ubereats here which was almost 30$ not gonna lie those quesdillas should be 2$ its all tortilla cheese was cold and unmelted it only had cheese and meat on the edge it's pretty much a wrap the rest of the "quesadilla"had no cheese or meat just the edge for show. Both were like this, the only thing I enjoyed was the drink absolutely awful I wish I could give 0 stars. Here's a pic these cheese btw not fries! There are no fries this is cheese and chicken.

  • 5/5 Syed 2 years ago on Google
    Visited here in 2019. Food was good as usual with most other IHOP locations. Service was efficient too. Staff were friendly and helpful. It was quite busy at night. Nevertheless it was a smooth experience. No hiccups. Would definitely revisit if we’re in the area.

  • 1/5 Daniel T. 1 year ago on Google
    Ridiculous on how many people are waiting and on how many empty tables were in there... If they need employees, then pay more and more until you are properly staffed. No empty tables means much more money to cover your salaries.... Me and my group of 7 total left... Easy $200 bill and I saw at least 4 ppl leave during my 3 minutes there

  • 4/5 Fernando R. 2 years ago on Google
    It's been a while since I've last been here. It hasn't lost its touch on great food good service. Good coffee to start the day and those mouth watering pancakes eggs and sausage. Fresh orange juice toast with jam. Plenty elbow room. Lots of things to do before or after breakfast there are many gift shops a variety of restaurants. Fast foods lots of parking. There are Motels Inns and just about everything. Movie theater not found here. But aren't far. I love it here. A must try for the entire family. Check it out yummy for your tummy...

  • 4/5 Gerald J. 2 years ago on Google
    It was crowded when we went on a Sunday morning. We waited almost 30 minutes. Our order was taken as soon as we were seated 💺. The coffee ☕️ was fresh brewed. Our order came out fast. The food was good. Our server was fast and was checking ✔️ on us once in while. It was a good Sunday morning 🌄 breakfast.

  • 2/5 Shylo H. 1 year ago on Google
    The only reason I gave 2 stats is the cooks were on top of it, food was good. But service and cleanliness is not at its best. I use to work for IHOP, and never seen such poor quality service compared to how we were trained. I stood at the door waiting to be seated at least 5 minutes. One lady ahead of me. When someone walked up she immediately spoke with her. No "I'll be right with you, or someone." Then another young lady comes up to the counter like she assumed I was ordering to go. She just looked at me, no words. So I tell her, 1 for dining please. She then goes around to the menus and walks to a small table, in a very desolate spot. I waited 5 more minutes. Sadly there were only 4 occupied tables in the whole store. No one approached my table. One was busy chatting with another customer. So I got up and went to to tell the young lady I want to move to a window seat. It was almost 5 minutes again, a shift manager came up. "Were you ready to order?" Well yeah I've been ready. It was 5 minutes after that that the actual server asked if I wanted to start with a drink. ... um... too late. Now I'm sitting here writing this review while I'm still waiting for someone to come back.


Call (619) 474-8096 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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