Buffalo Wild Wings image

Buffalo Wild Wings

Restaurant Bar Meal takeaway American restaurant Bar and grill Sports bar Chicken wings restaurant

One of the Most Reviewed Chicken wings restaurants in Chula Vista


Address

555 Broadway #116, Chula Vista, CA 91910, United States

Website

www.buffalowildwings.com

Contact

+1 619-407-6205

Price rating

$$ $$

Rating on Google Maps

3.90 (1.5K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 1 pm
  • Thursday: 11 am to 1 pm
  • Friday: 11 am to 1 pm
  • Saturday: Closed
  • Sunday: 9:30 am to 10 pm
  • Monday: 11 am to 1 pm
  • Tuesday: 11 am to 1 pm

Featured Reviews


Frequently mentioned in reviews: service (22) time (21) wings (19) order (15) table (14) good (13) location (10) customer (8) people (8) asked (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Roberto B. 2 years ago on Google
    Horrible experience one too many times. We have been long life fans of Buffalo Wild Wings, until recently we have been going to another location because the service here is more than horrible. We always leave unhappy in more than one way. The manager Daniel is absolutely the worst, he is the major cause of how bad this establishment is doing. He does not care about the client. We have had 3 situations where we ordered delivery, and the restaurant sent the wrong items, even though the receipt had the correct information and constantly, every time, blamed the driver for not “opening” our order to check if all the items were correct. Specially during these times where Covid is on full blast, how can he expect the driver to break the safety seal on our food exposing us to contagion, when it is the restaurant’s responsibility to ensure that the items we have payed for are included. All 3 times we called to clear up the misunderstanding and every single time we struggled to get our money back, due to him not accepting his error and blaming the driver. He is completely unprofessional and quite frankly I have no idea what Buffalo Wild Wings is doing putting him to manage an establishment with such a big name and responsibility. I will never return to this establishment, and it is a shame that one of our family favorite restaurants has gone down to such a low level of professionalism all around.
    3 people found this review helpful 👍

  • 1/5 mark f. 1 year ago on Google
    Placed an order 9/16 740pm online on our way to the location.When we completed the order, it stated that the wait time be ready by 850pm. We went inside to see if it was really going to take that long. The lady upfront was not helpful at all and relied with an answer of "I don't know" and left our conversation to help another customer. The location was NOT busy at all. Poor customer service all around.
    2 people found this review helpful 👍

  • 3/5 Emiliano M. 2 years ago on Google
    The vibe definitely made the place. Between the bar, wings, music, and the people this is the place to be. Unfortunately my wings were a little hard as if they were a little over cooked. But the heat of the sauce definitely made it fun.
    2 people found this review helpful 👍

  • 1/5 S C. 2 years ago on Google
    Boneless chicken wings have changed apparently. I got chicken bites or popcorn chicken. Not the boneless chicken wings I ordered. Embarrassing if these are supposed to be boneless wings
    1 person found this review helpful 👍

  • 1/5 Brandon M. 1 year ago on Google
    Ordered food through the Uber eats app and Maria from the front was being absolutely rude and I just wanted to get my order. I showed her everything required with my order but for some reason she wanted to be smart and start helping others while I was literally waiting in front of her to get my order. She stated next time stop being so sassy and impatient. Maria was her name and it’s unfortunate they have rude people like that working at this location.
    1 person found this review helpful 👍

  • 1/5 Sarah P. 1 year ago on Google
    Poor experience :( the food was barely subpar... it was cold too. We had missing items from our order, and everything was packed dirty and sticky...
    1 person found this review helpful 👍

  • 1/5 Jahir B. 2 years ago on Google
    So it was today 1/27/22 around 6:30 pm I asked the host if we can do a both for 6 and a new born she said yes we can do it after a short wait of 15 minutes we got our table. Everything was going great, after several minutes our waiter asked us if we were ready to order we said yes and as I was going to ask for a coke the waiter just walked away. This is where everything went south, moments later a young lady came up to us and told us we weren’t allowed to sit on the booth with the baby on the hallway that our only choice was to sit in 2 different tables. I told her the host mention it was ok for us to sit here again 6 adults and a New Born the young lady said no she doesn’t know what we were talking about does are your only options and suggested you know what let me get a manager and walked away 2 person that just walks away. Then the very I unprofessional manager Daniel approached us. first his mask was not put on correctly his my wife asked him to plz put on the mask correctly and he just made her a face, witch I assumed it bother him that my wife asked to put his mask on correctly. Then just gave us an ultimatum either we can sit on two tables but we can’t sit there with the amount of people we had. Trust me I work retail and I know what it takes and the service we received today was unacceptable. And we go every other Thursday! Guess we need to fine another spot for Thursday huddle!
    1 person found this review helpful 👍

  • 3/5 Hernan “Joon” H. 2 years ago on Google
    Great tasting food. But have recently changed their service. Order on your phone while sitting on the table, groups larger than 4 have to sit separately now. Takes away from spending time with your family,
    1 person found this review helpful 👍

  • 1/5 Soul “TheSillySoul” S. 2 years ago on Google
    I celebrate my bday every single time at Buffalo wild wings, this will sadly be my last time. I arrived at a full Buffalo wild wings and left with an almost empty place by the time I got my food. They took forever to clean the table we were going to sit on, and gave us food individually almost 20min apart with me being the last for a table of 12 people and 2 people left before they could be served (this was before the table was ready so it was no problem, so I thought). By the time It was my time to eat all my friends were gone, they took 40min to even give me drinks. The waiter said I may get a discount or something which i did not, even if the food was free, it would have been a bad experience. This use to be my go to place, now it's my never again place. The food is as decent as ever so that's the only good side but everything about the experience is worse than ever. I suggest if you go with more than 4 people to go somewhere else, or wait more than an hour for nachos and even longer for wings.
    1 person found this review helpful 👍

  • 1/5 Giovanni S. 6 months ago on Google
    Last night, I came here to celebrate a friends birthday, man customer service was trash, they never picked up the menus, or came to take the dirty dishes away, they took 30 minutes to come check on us, I spent $160 on drinks & food. If I spend my hard earning money, I would love to be treated gratefully, I would not come back here to Chula Vista Buffalo Wild Wings, I would try another location. I WILL HIGHLY RECOMMEND AS WELL! I give this place a -0
    1 person found this review helpful 👍

  • 1/5 Candid W. 2 years ago on Google
    This place is in disarray! My family went here for a birthday celebration. We asked the host to be seated at a table with a group of five. The host insisted we cram into a booth and refused to put two tables together stating it was company policy. Soon after we notice another group seated with tables together. I spoke with the manager who laughed it off and offered nothing except a half hearted apology for the disrespectful service. DONT EAT HERE!!!! ***Update*** After posting this review the manager Carlos called me personally and apologized for our experience. He also gave is a full refund for our meal. That is what I call recompense! Way to go Carlos.
    1 person found this review helpful 👍

  • 1/5 Novelyn i. 2 years ago on Google
    Bad service! Way too crowded zero social distancing even with this pandemic! Cashier that tried to charge me double the amount of what I tried to purchase for and can't even do basic math. This place is definitely not something I'd want to consider dining at or even take out. BEWARE!!!! Check your receipts and check if they over charged you! Zero stars if I could! Something is seriously wrong with this place!
    1 person found this review helpful 👍

  • 5/5 m e. 4 months ago on Google
    We love this place they always go above and beyond to make us happy. We have an autistic little boy so we like to sit in the booths in the front and alot of times there isn't a server for that section but they always take care of us there and have such great attitudes and hospitality, we also suggest downloading the app so u can sit down scan qr and order through app makes it super easy when there busy or crowded.

  • 3/5 Esme C. 1 year ago on Google
    Waited about an hour to get my food. My boneless wing were too dry. We wanted to change tables and they didn't let us. So we decided to take our food home. Our waitress was so nice and so polite.

  • 5/5 G M. 8 months ago on Google
    On 7/14 around 5:30pm stopped by for dinner. They seemed to be understaffed. However, Carlos (Manager) appologized and seated my party. Andrea was our server. She was very professional and prompt. There was an issue with oart of my order. Again I was pleased with the customer service provided by Carlos and Andrea! Thank You for your People Skills.

  • 5/5 Carlito's C. 6 months ago on Google
    Haven't been here in over 5 years food somehow tasted better back then and was a lot cheaper but it's the same everywhere else. Still had a great time. Service was amazing. Servers were quick and food came out hot and fast. Idk what's missing as far as flavor but hey it gets the job done. I spent 21 bucks including tip on 5 traditional wings and 6 boneless including a beer.

  • 1/5 Dustee I. 4 months ago on Google
    Wow, this place is a nightmare! Don’t bother, we had our waitress leave while we needed drink refills to go get her Starbucks, but only after spending the majority of the time she was there on her cell phone at the computer system! 25 years in the industry and I have never witnessed anything this bad in my life! Bar rescue hasn’t seen anything until they have been here! They need help!! Oh don’t worry I filled out the form, but with this many negative reviews you need more than a form filled out, that’s not working obviously.

  • 4/5 Sean C. 6 months ago on Google
    Typical buffalo wild wings- the dude helping us on a Friday night did a great job managing his section even though it was pretty large. Wings came pretty light on sauce but he was quick to get some extra sauce for us. Overall pretty decent for a B Dubs

  • 1/5 Lucas S. 9 months ago on Google
    I had a real rude young waitress in the bar area with glasses. She needs to remember that she is in customer service. Just her lack of manorisim and attitude left a lot to be desired. I will not be returning anytime soon. Also Thier were zero lights in the restroom when I was done dinning.I had to have a boul movement in the dark and while in the dark and wash my hands in the dark. This place is awful like Denny's and Chili's. 💯. What I did like is that I can pay and place my order online at the table so I don't have to tip. That part was great.

  • 5/5 Jonathan P. 1 year ago on Google
    Unlike other BWW spots, this spot is very clean, foos is really good and staff is very friendly and welcoming. Many beer options, so definitely a good spot to watch games and matches!

  • 4/5 Juan V. 1 year ago on Google
    Service and food was good... I'd return. Everyone was help on recommendations and attentive.

  • 1/5 Melissa S. 5 months ago on Google
    The most overcooked wings I've ever had. The customer service was whatever. We went when it was pretty empty, and they took about 20 minutes to bring our drinks. We had a large fry, which was the same as the regular fry size. Our waitress hardly came back to check on us to bring refills and napkins. We had to ask the people who brought our food out for stuff. I was highly disappointed. Would not return or recommend going to this location. If this was how it was when it was slow imagine when it's busy.

  • 1/5 prime t. 9 months ago on Google
    I had a seat preference and they didn't want to accommodate that for me. And the waiter pretty much told me if you want seat there I would not serve you. That was 28jun23 around 4pm. That was my first and last time trying to dine in. But I can lie the traditional wings to go that I normally get are 10 out of 10.

  • 5/5 Alcides V. 9 months ago on Google
    Ted gave our big party great service. He went above and beyond to make sure our drinks and food were delivered to the table correctly. Great deals for late night happy hour. Will definitely be returning.

  • 2/5 Mari S. 1 year ago on Google
    The prices here have gone from $10.00 for the large buffalo chicken fries to $14.40 in the last couple years. The breadsticks have also dramatically increased in price and now it is $1.00 for a half of a breadstick. It’s totally ridiculous. Most of the time they screw up the fries also. Either they are soggy or have way too much sauce which is just gross, or the chicken is tough and gross. I definitely do not recommend this place. It was decent when it first opened, but it has gone downhill fast and it’s a total ripoff. Almost every time they screw up and no one should pay $14.45 for soggy fries with tough chicken. I highly recommend you eat elsewhere and spend your food money more wisely than at this place.

  • 5/5 Deborah M. 6 months ago on Google
    We almost waited 1:15 to be seated and to have our drinks. Maybe because we wanted to sit in both. Bar side as flowing fast if you want to be seated there.

  • 3/5 J. H. 1 year ago on Google
    This place is very expensive to me. Damn near $25.⁰⁰ for 10 hot wings that tasted basically average if anything. Nothing to brag about. The atmosphere was very noisy, could barely hear the hostess, can't really complain because the football game was on. The cashier and hostess were nice.

  • 1/5 Dess F. 1 year ago on Google
    Don't even bother placing an order for a set time. Still had me waiting over *27 mins for my food and still currently waiting! None of your employees can even give me a time of how much longer and I have to leave to start my shift at work soon! Go to a different location if you want good service this location just isn't it.

  • 1/5 Tharindu N. 2 years ago on Google
    One of my friends tried the Blazing Wing Challenge and completed it under 5 minutes to get the wings for FREE(according to their official rules on the waiver) But the management twisted their words and never got the wings for free. The food tasted alright but horrible management. Will never step into this restaurant ever again.

  • 1/5 Blank V. 2 years ago on Google
    Fernanda you really need a training of Costumer Service, but specially you need to learn the true meaning of being a server, this lady first she had us waiting for straws like 15 minutes, then we heard by the speaker it was last call for food and drinks well she never showed up, when she finally came to our table we requested one beer more she said "aagh they already called for the last called" we told her we heard the speaker but she never came to our table so she was like "let me go asked if I can get it, she come back "NO" then she approaches to this "lead that they have to excuse herself as a good sheep", well I wasn't trying to talk to the manager but thank you Fernanda because I'm not going back to the location you work for... TERRIBLE SERVICE

  • 1/5 Moramay R. 1 year ago on Google
    Terrible service from greeter to waiter was told our table was going to be ready in 30min no one texted us informed us that our table was ready until we asked mean while the greeters were chatting away. The waiter was not well trained on the items the restaurant sells when asked about the promotional deals he had no clue what they were.soon after we order he told us that it was last call since the section we were seated at was closing. Yet the restaurant was still open for 4hours why seat is in a section that is about to close. Took a long time to get food which was wrong and missing part of our order. When while our waiter josh never checked up if we needed anything. Unsatisfied with the service.

  • 3/5 Elizabeth 1 year ago on Google
    The food is good. But service tends to suck. They were also out of a bunch of alcoholic drink options, and they must have been out of pretzel bites because I ordered them twice and they never came, but the waitress was paying so little attention to her tables that she never checked on us or noticed we didn’t get them and they were on the bill, so I had to call her back after getting the check to remove the charge for them.

  • 2/5 Alan 1 year ago on Google
    Not the best experience, the bathrooms are not clean,no soap no towels, the urinals are out os service, the wings we order were served without dressing, no plates or utensils to eat, the food taste was ok that's why I give them a 2 stars instead of one

  • 4/5 Jason D. 1 year ago on Google
    Had my favorite Buffalo wings for a birthday dinner early. Waitress was booked forgot my mozzarella sticks for happy hour. I decided didn't need them after they didn't come.

  • 1/5 spiritual s. 1 year ago on Google
    I don't mind paying top dollar for good food. But it's another thing to pay almost 50 dollars for 2 items and it not be prepared to taste like the money you spent. All around the thing that ruined the meal was the excessive use of salt. Salt works wonders in moderation but it can also ruin recipes. Thanks for the experience though.

  • 5/5 Jennifer T. 2 years ago on Google
    Always good food! Service is great, you do your own ordering on the phone but if you need help they got you. The service isn’t super fast, you have a minor wait time to get seated and food on the table.

  • 5/5 Jalon M. 2 years ago on Google
    I was here last week and I had Valerie as my server and she did an amazing job. Normally the problem with Buffalo Wild Wings is the customer service and the greeters not doing their job correctly not the food. The food is always good but she definitely went above and beyond to make sure I had everything I need and always had a smile on her face. Customer service is something you can’t teach you just have to be good at it and she was great. I know it’s not place to recommend people for promotions but she definitely needs to be in management and maybe some of her excellent customer service skills can run of on others. I’m definitely making this my go to location and I’ll definitely be in contact with corporate to see if she is considered for a promotion. Also the general manager Chris was super friendly as well

  • 5/5 Rick D. 2 years ago on Google
    Fast and friendly service. Knowledgeable waiter.

  • 1/5 Victor R. 2 years ago on Google
    Tables empty. Restaurant at 15% capacity. 45 minute wait time on a Wednesday. No thanks!

  • 3/5 Janina P. 4 years ago on Google
    It’s a Sports bar for wings. Plenty of seating and parking, in a mall setting. I’m a edgy/hot wing fan. I ate the “Blazing” boneless wings with garlic bone wings/fry combo. Great first time option. Quick service and clean tables. Super loud and that’s not good for me. Just Saying.Bathrooms are well located.

  • 1/5 Neo W. 2 years ago on Google
    Came here 2 weeks ago with 3 others, it was dark, dreary, depressing; the waitress was even depressed and I dont blame her. The food was TERRIBLE, fir the $100 we spent we got Cheese sticks with burnt cheese, warm beers, and sticky tables. It was so depressing in there, we saw 5 guys walk in and immediately walk out! B-Dubs, you weren't always like this but we wont be returning until we have a reason to again! Do better!!

  • 5/5 David O. 2 years ago on Google
    Arrived we were told it would take 35 minutes to get seated 10 minutes later we had our table. Roberto server was awesome checked in on us whenever we needed something and made sure to be there in case we needed something without being always there. Food was good. In and out in a flash since we had to be somewhere afterwoods.


Call +1 619-407-6205 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Sports bars nearby

Tacos El Gordo image
1
Tacos El Gordo
Mexican restaurant
No-frills Mexican counter-serve joint featuring Tijuana tacos, mulas, loaded fries & more.
$ $$$
4.50 (9.9K reviews)
In-N-Out Burger image
2
In-N-Out Burger
Hamburger restaurant
Classic burger chain serving customizable burgers, hand-cut fries & shakes.
$ $$$
4.60 (4.6K reviews)
Olive Garden Italian Restaurant image
3
Olive Garden Italian Restaurant
Italian restaurant
Lively, family-friendly chain featuring Italian standards such as pastas & salads.
$$ $$
4.30 (3.9K reviews)
La Bella Pizza image
4
La Bella Pizza
Italian restaurant
Family-friendly spot for classic & specialty pizzas as well as pasta & fried appetizers since 1955.
$$ $$
4.40 (2.9K reviews)
Black Angus Steakhouse image
5
Black Angus Steakhouse
Steak house
Chain offering beef, seafood & surf 'n' turf combos, plus traditional sides, in Western-themed digs.
$$ $$
4.20 (2.3K reviews)
Last updated:
()