Featured Reviews


Frequently mentioned in reviews: Costco (23) store (8) experience (8) prices (6) service (6)
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  • 5/5 Jack R. 2 years ago on Google
    Typical well run Costco which is clean and well stocked with good prices. Also, busy, busy! I was surprised to find out they had an exchange service for Mexican Pesos, which I needed! They also do Covid testing at this location. Initially I thought this location didn’t have gas but they do. It’s further down the parking lot. Speaking of which, the parking lot was very busy and a bit of a nightmare to navigate. I do like how they have the entrance blocked to cars, makes easier for pedestrians to get in and out of the store. This is a pain at other locations which don’t do this. Must have been missing their cart persons. Most the carts were in the parking lot. I would go to this location again.
    3 people found this review helpful 👍

  • 5/5 nick G. 1 year ago on Google
    Man o man more Costco need to be like this one. Some much product and well organized. Really enjoyed my Costco experience here. Maybe I came here on an off time or when it wasn’t too busy but it is nice to come to a Costco it’s organize like this one. I do like going to a different Costco cause someone have different products depending on where they’re located, which is nice. I highly recommend this Costco
    2 people found this review helpful 👍

  • 2/5 K. Dolfo D. 1 year ago on Google
    Went today (30 Sep. 2022) and was sad at what i found in their meat section. After 20 yrs of being a Butcher i found this appalling. 2 to 3 packages of green pork, at 6pm. This means that they are not culling in the morning or though out the day. Several ground turkey pack discolored. The rest of the warehouse was fine. But the meat section was a let down, leaving me to think they are not keeping things fresh!
    2 people found this review helpful 👍

  • 1/5 Patrick W. 1 year ago on Google
    Patrick  / Joanne claimed didn't have a vendor log , refused to let me sign Refused to let me sign vendor log even after I showed them authorization letter Made multiple interigative remarks about who I worked for, questioning my legitamacy Refused to give me regional manager contact info Refused to let me take photos of products listed in my assignment Refused to write on a paper that they refused to let me observe the products from goodfoods Management on site is performing acts of discrimination against me because of my race. Refused to provide their direct managers contact, said she got hired 24 years agoand laughed Also note, no African American employees or managers were seen Very bad experience as a vendor, I've never been treated so poorly. From the moment I walked up, I felt a lot of resistance from the staff. I'd rate this experience 1/10
    2 people found this review helpful 👍

  • 1/5 Ignacio G. 6 months ago on Google
    The worst customer service, employees at Almost every department they trend to be rude and sarcastic, they don’t like to be asked or questioned about anything, today when I came to the tire shop I made an appointment on Saturday to be seen on Monday, to be able to come and leave with no problem they took more than two hours, they did retaliation just because I decide to bring it up the manager, what’s the point of the appointment if you guys don’t follow or respect others peoples time, if when get questioned in regards of why taking so long and not respecting the times you guys get upset, instead of chit chatting to much an making comments about customers why not try to take care of customers in a better and more respectful way. Thank you to Manager John for taking care of the situation.
    1 person found this review helpful 👍

  • 5/5 G 6 months ago on Google
    One of the highlights of the week. Wish their exec membership cost would be less. The 2% rewards is not nearly enough. Good deals in bulk. They need to have more variety. Wish they had more quality products when it comes to choosing what to display and not just the manufacturer with the lowest bid
    1 person found this review helpful 👍

  • 5/5 Becky M. 10 months ago on Google
    My husband and I love Costco. We go there very regularly. Better value than other stores. Employees always very helpful and with a smile
    1 person found this review helpful 👍

  • 1/5 Mr. F. 9 months ago on Google
    Had a really negative experience at Costco. On Jun 21st at 1210 at self checkout. I tried the self checkout for the first time. My mother who is the cardholder didn't have enough money because I found a shirt that I wanted. I had to pay for the whole transaction using my card, however a team member rudely stopped me and asked me if I was the cardholder. I explained to her the situation, and she kept stating that I couldn't pay for the whole transaction because I'm not the cardholder. Stated that I had to apply for a membership just so I could help my mother pay for her stuff. Definitely inappropriate, we've been going here for years. But this bad experience really revealed Costcos true colors. Always loved the company but needless to say, I will be holding a bad grudge from now on. That's not a way to treat a Costco card holder and their family.
    1 person found this review helpful 👍

  • 5/5 daniel t. 1 year ago on Google
    Great place and great items......!!! Awesome as always, you can't bit their prices ...
    1 person found this review helpful 👍

  • 1/5 Paul R. 4 months ago on Google
    Busy food court, incomplete order. No forks... I make it a point to shop at any other Costco OTHER than this one. The atmosphere in this place is chaotic, and people around you are too close for comfort... worst Costco in San Diego.

  • 5/5 Angie S. 2 years ago on Google
    I love shopping at Costco and enjoy the prices! I buy food, clothes, home appliances and toiletries. I love the hot dog & soda deal at the end of our grocery shopping.

  • 5/5 Kay M. 3 months ago on Google New
    I shop at Costco often and I have never been disappointed with their service. The very few times I've had to return something there is no hassel from them. They cheerfully refund your money.

  • 5/5 Danny A. 5 months ago on Google
    Love this costco but theres never any cat litter the costco corporation needs to adress this issue with resellers on wholesellers because i just came from Tijuana and the two costcos there had no cat litter either!!!!! Guess im going to Walmart or Target for cat litter until this is adress. Still have issues using the self-serve kiosk and the service is slow they need to look into it

  • 1/5 Ana M. 9 months ago on Google
    Horrible experience! Will not be renewing my membership nor coming to this location. I know that this is a members only store BUT I was shopping with my mom and forgot my card at home and my mom let me use her card. This was the FIRST TIME it ever happened to me and the staff member in the checkout lane was RUDE by saying “are you the cardmember?” “Are you paying?” She didn’t move from my side. I felt like a criminal! I will be letting family know about this and hope they loose customers.

  • 1/5 Romeo S. 1 year ago on Google
    It is unacceptable to run out of eggs when we pay an annual fee! How do you run out of eggs!?!?! This shouldn't happen costco!

  • 5/5 Olivia B. 1 year ago on Google
    Great Costco! I had a staff member watching my cart as I used the restroom and they were very friendly. The restroom was clean. They have very quality items! I always get my dog food here.

  • 1/5 Marcela E. 1 year ago on Google
    We got to the store half hour earlier than the open time,there was many ppl waiting. The store manager should open the store when they notice ppl waiting in the sun. I saw many ppl leave because they refused to wait while the store is ready to open. Why not be ready at night to open the next day?

  • 5/5 Erick M. 1 year ago on Google
    Found everything Ineeded for Thanksgiving Dinner and there customer service was great! They had extremely long front checkout lines on 11/23/22 11:00 am but because they were prepared I got out in 15 minutes.

  • 1/5 Tony N. 1 year ago on Google
    Worst customer experience. I just paid $120 to become a member. I was looking for Aussie bits that the supervisor said they had 302 of. I couldn’t locate then after several visits. It was on a pallet losing sales all week a long with other Items I noticed that were out of reach. Supervisor called Caesar over the wakie and told me it would be 15 min, I said ok, after walking a few miles all over the store I waited in the section of store but they never showed up to take the items down. Everyone is lackadaisical content with doing nothing and poor at there job. Costco broadway is about not serving the customers you have to go up north or Bonita to get good customer experience unfortunately.

  • 5/5 George R. 1 year ago on Google
    Been shopping with them since before they were renamed Costco. Great values, especially if you can but bulk n their rotisserie chicken puts all others to shame for flavor n value. Their eyeglasses cannot be beat if you want bells n whistles. At least $150 less than any comparable others I could find in the last 25 years.

  • 4/5 Angel G. 1 year ago on Google
    This Costco was very,very busy. I wasn't allowed to order a whole pizza because so many people had ordered pizzas they were almost out of dough so they were limiting orders per slice. Unlike the Costco's in L.A, this Costco did have a kiosk to order food. That was convenient. Over all similar to all the other Costco's.

  • 3/5 Gabriel U. 1 year ago on Google
    Everything was good until I went to the restroom, the towel dispensers, they literally gave out about a 2 “ piece of paper towel. Love the zero gravity chair.

  • 4/5 Rhonda S. 2 years ago on Google
    I was lucky this morning, they have seniors day on Tuesday and Thursday. But prices have gone up about 20%. I guess it is expected. Other wise it was great.

  • 5/5 David H. 1 year ago on Google
    Great prices kept clean new products friendly staff. Soft serve ice cream yummy.

  • 5/5 Maria A Garcia S. 3 years ago on Google
    Came to see inquire about puppy food, was told by a couple of customers that it was really good and one was recommended to get that brand 'kirkland' by their vet. So I purchased a bag. Price is awesome, now to have my puppies approve! ☺️

  • 1/5 Dania G. 2 years ago on Google
    I am so disappointed in Lisa, one of the managers. She discriminated against my husband because we have kids. She wouldn’t hire him because he asked if he could work during the day since he has school and a daughter at daycare. She immediately disqualified him and disrespected him. I might sue this Costco for what they did to us. They won’t hire a father and student! Terrible management.

  • 5/5 Susan M. 2 years ago on Google
    Have been going to this Chula Vista Costco since it opened years ago. Many employees have been there since it opened. I consider them part of the South Bay family. As an occupational therapist I am impressed that several of these long time employees have physical disabilities and do an excellent job. It is also in an excellent location and other errands can be run the same day without extra gas costs; important now with 2022 high gas prices. A large Walmart is next door; Target and Michaels a short block away and a few decent restaurants close by also as well as trolley station a little further; 3 blocks.

  • 5/5 Rafael Buelna (. 2 years ago on Google
    You get the level of service, quality and selection as any other Costco. The only thing that causes me grief are the crowds specifically on the weekends and the gas station long lines but that is expected as everybody wants to shop here. One possible reason this Costco is so crowded is its proximity to the border. A lot of people from Mexico shop and fill up their gas thanks here. Usually the Costco on Market st is less crowded


Call +1 619-205-1501 Open on Google Maps

Amenities


  • Payments
    • ✓️ SNAP/EBT
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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