3/5 Maria R. 6 months ago on Google
I
have
been
a
long
time
Trader
Joe's
shopper
since
I
live
in
Chicago
2009
so
when
I
move
to
East
Lake
in
2014-
I
was
happy
found
Trader
Joe's
East
Lake.
I
recently
moved
to
LaJolla
be
close
to
my
work
but
I
would
still
make
the
drive
from
LaJolla
to
Trader
Joe's
Eastlake
every
weekend.
Today,
I
did
my
usual
45min
drive
to
Trader
Joe's
in
Eastlake
but
so
disappointed
with
the
new
staff
in
the
freezer
section
(
young,
blond,
short
young
lady)
esp
when
I
told
her
I
found
an
open
box
of
Butternut
Squash
Mac
&
Cheese.
She
is
a
new
staff
&
obviously
need
training
in
Trader
Joe's
best
customer
service;
because
her
response
to
me
was
rude,
curt,
nasty
with
attitude
&
uncalled
for:
"Its
just
an
open
box."
I
was
surprised
at
her
response
for
I
have
never
received
this
rude,
curt,
obnoxious
response
from
any
Trader
Joe's.
And
who
wants
to
buy
a
product
that
is
open
esp
food
product.
I
informed
the
manager
&
hope
they
address
this
&
give
her
training
on
customer
service
esp
Trader
Joe's
flagship
&
proud
themselves
on
excellent
customer
service.
I
am
now
thinking
that
it's
not
worth
1
hr
drive
from
LaJolla
to
get
this
nasty,
rude,
unprofessional
service
I
received
today
from
Trader
Joe's
Eastlake,
Sunday,
Oct
22
from
Trader
Joe's
Eastlake.
Very
disappointing.
I
will
also
tell
my
friends
&
family
the
rude,
obnoxious
treatment
I
received
today-
young,
blond
lady
at
the
freezer
section.
The
good
thing
is
kudos
to
Elena
at
check
out
for
excellent
customer
service.
Trader
Joe's
Eastlake
need
more
staff
like
you.
LaJolla
LaJolla
LaJolla