2/5 Jessica M. 9 months ago on Google
My
grandparents
said
the
room
was
fine,
BUT
I
reserved
their
room
in
advance
and
thought
i
was
also
paying
for
their
stay
in
advanced
but
I
was
very
mislead
reserving
a
room
through
the
Palomar
Inn
website!
Though
I
had
to
put
in
all
my
card
information
upon
reservation,
apparently,
they
do
NOT
charge
the
card
on
file
that
was
used
to
make
the
reservation!
This
made
check-in
very
confusing
as
it
was
presumed
that
the
room
would
be
charged
to
the
card
on
file.
(My
grandparents
are
still
worried
we
will
be
double
charged
for
their
stay!
As
they
had
to
pay
at
check
in)
Having
to
enter
card
information
gives
the
impression
that
I'm
paying
for
that
service
at
that
moment
or
that,
that
information
will
be
charged
at
check-in!
So
that
I
won't
have
to
worry
about
it
later.
I
would
HIGHLY
suggest
this
is
fixed
or
they
find
a
different
method
of
making
reservations
without
requiring
credit
card
information
if
they're
not
gonna
charge
the
card!
It
feels
very
deceptive
and
misleading
in
our
opinion.
Even
if
it
states
it
somewhere
on
the
site.
1 person found this review helpful π