1/5 Makayla L. 1 year ago on Google
Worst
experience
I
had
with
service
in
such
a
long
time.
It
made
me
write
this
review.
I
ordered
lunch
for
my
colleague
and
I
for
pick
up.
Tried
to
time
it
so
that
I
can
go
pick
up
between
meetings
and
patients
and
time
to
get
back
to
eat
the
lunch.
When
I
placed
my
order
online
it
said
ready
by
1pm.
I
was
a
bit
late
picking
up
because
of
the
parking
situation.
I
get
in
and
look
at
the
online
order
section
and
was
not
able
to
find
my
order.
There
were
a
ton
of
people
and
they
all
looked
unhappy
and
dissatisfied
waiting
for
their
orders
also.
I
was
finally
able
to
get
one
of
the
employees
attention.
I
asked
him
if
he
can
check
on
my
order
since
it
was
20
minutes
pass
when
it
should
have
been
ready.
He
came
back
each
time
saying
they
couldn’t
find
my
order.
Long
story
short,
after
many
back
and
forth
of
how
he
can
try
to
pull
up
my
order
and
mind
you
atleast
45
minutes
later,
he
was
finally
able
to
find
my
order
and
returned
to
tell
me
that
they
printed
it
and
that
he
asked
to
get
it
placed
at
the
front.
When
I
asked
him
if
it’d
be
done
in
10min
since
I’ve
been
out
for
almost
an
hour
his
response
was
that
“as
you
can
see
we’re
so
busy
and
so
I
don’t
think
so”.
I
guess
my
time
as
a
customer
is
not
that
important
or
valuable
since
I
didn’t
appear
to
be
busy
waiting
close
to
an
hour
pass
the
time
they
said
it
should
have
been
ready
for
pick
up.
Anyways
I
was
so
frustrated
I
asked
for
a
refund
and
even
then
there
was
no
urgency
and
I
had
to
ask
him
to
give
me
some
sort
of
guarantee
that
I
would
get
a
refund
since
they
couldn’t
do
it
right
then
and
there.
Unbelievable,
he
tells
me
to
come
back
when
it’s
not
so
busy
and
look
for
their
manager
who
he
pointed
at
the
back
of
the
counter
saying
“it’s
the
guy
with
the
dreadlocks”.
I
am
so
dissatisfied,
and
the
funny
thing
is
I
still
haven’t
gotten
the
refund
or
a
call
to
confirm
it
was
refunded.
I
left
mad
because
I
didn’t
want
to
loose
my
job
waiting
for
a
$40
lunch.
Talk
about
service
right!
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