Worse place to buy jewelry. They harass you daily for payments. They embarrassed me! It's just horrible! When I bought wedding rings here, i had them sized & gave me the rings in a plastic sandwich bag! Didn't even get a box.. NEVER BUY JEWELRY HERE!!

The man that helped me was very nice and tried to get me a good deal and due to him I bought my husband a anniversary gift but the lady named valerie is very rude and has no customer service. The second i went, i took my husband and he found her to be rude and told me to return his ring because of her rudeness.

Great experience. I got My 4yr old daughter’s ears pierced here. Great prices and they made the experience pleasant. Everyone was so kind. I highly recommend this place for ear piercings. The selection of earrings for an initial piercing are great and the prices are reasonable. Claire’s had a crazy wait time and this place had no wait time. We were in and out in less than 15 mins

I was recommended to this Jewelry Store, I am so thankful for that. Melissa M. was professional, attentive and had a lot of patience with us. Her customer service care stands out tremendously! Melissa and the manager made our experience very smooth thru out the whole process. The manager Maria Elena was very friendly and helpful. We will definitely come back to purchase more jewelry, Thank You ! 😊

If I could put no stars I would. Heard they were having a Valentine's Day promo so me and my fiancé went to take a look so that I could finally choose my engagement ring. Chose one really pretty "rose gold ring" and was pleased, but was not my size so I requested a resize. The resize was "done" but when I tried it on, it fit exactly the same. The lady who attended us with the resize was rude, claimed I didn't measure right when I did and we almost got in a verbal altercation with her because in order to get a 2nd resize I would be charged. I was not notified by that on the time of my purchase. Someone else stepped in and attended me shortly after fixing the problem, no charge which I was happy with. However, I receive my ring. It fits to the best that it could and I was okay with it. Few weeks later I notice that my "Rose Gold" ring was turning into yellow gold? The rose gold was coming off. I went back to return it they say it was a final sale. Then came up with different scenarios as to why the color was coming off? I don't want my my money back I just want nothing to do with them but they say the only way to give back the ring is by "repossessing it" which would fall back on MY credit for something I'm RETURNING for DISSATISFACTION and a lot of it.

The women there were very nice for my birthday. Norma and Jennifer were especially helpful. I will definitely be back

Great customer service. Always helpful with what I want to get. I recommend coming here for your jewelry.

Very helpful and friendly people, gave free cleaning service for jewelry as you walk in and provide easy credit help, even to begin.

Bought a gold necklace at a great price, everyone was nice and very helpful. Will definitely be coming again to buy my son something nice as well.

I came in to look around and informed me with a bunch of information and very beneficial and the service was %100 amazing and everyone was lovely and helped! I HIGHLY recommend!!

I was able to start my credit with their help. I was recommended by my brother. Such an easy process.

Excellent Good service and low prices and a family vices I recommend Don Robert's jewelry 👌 👍 😀 plaza Bonita

excellent service , Stephanie and Norma helped me . They helped start building up my credit .

My boyfriend and I had the best experience at this jewelry store. The associate, Melissa M. did everything she could to help accommodate my boyfriends needs regarding payments. She also took the time to get to know us which made us feel valued as a customer:)

Amazing service! Loved all the ladies and were super helpful :) Jenny, Norma, Stephanie were such lovely ladies and answered all my questions ! Will be coming back soon.

Good quality jewelry at a expensive price. More than other places that's for sure.

Many issues with this jewelry store. Customer service was good but once the payment was discussed they said a price I agreed but later to receive a call saying they had not changed the price to what we agreed on so I had to drive 15miles to settle a new price. The next month came along and we got a call saying they had not done it still! Even after we had taken care of it! Now they call saying my card was declined and even tho the money is there and have to drive down there once again im not happy. No compensation or anything was offered I dont know why im still dealing with them anymore I tried to be understanding because things happen but theres a limit to one can take. Dont shop here.

The best place to buy Jewerly super nice employees and very nice Jewerly I bough a rosary with them for the first time more than 11 years ago and still get compliments every day because it still looks brand new. I buy all my Jewerly there.

First time there and was very happy at the great customer service I received from every1. The prices are fair and they have a great selection of watches and silver chains.

Great customer service from Mari Linda .. very attentive in what you need.

They lie to you about sizing the rings for free for you with the purchase. They send you somewhere else and you end up paying.

I sincerely want to say thanks to ms valeria and Norma for helping me out the best service i really recommend going there really nice and helpful you won’t leave disappointed thank you

Such a wonderful place especially for me as a young person. Norma here is such a great women to help me feel more girly picking out the best jewelry at the right places. It’s a win win situation, I’m gaining my credit here and it’s such a great help with my credit score. They treat and speak to in a very friendly way and as if they knew you with a good amount of trust. Feels like home when I walk in there. Great products, great help and amazing people. Ask for Norma! She’ll help you out and sit with you in the process. Amazing jewelry store!

Went to buy a anniversary gift for my partner and was helped by an amazing lady named Norma, she helped me choose the perfect ring out which she absolutely loved, and assisted me with starting my credit! Could not not recommend this place enough!

Greeted me as soon as I walked in. Very friendly. Great prices. Amazing staff! Check them out. Highly recommend!

excellent purchasing experience, they know all their jewelry perfectly, that way they can offer you alternatives according to what you are looking for, in addition to an unparalleled welcome and subsequent follow-up ( Esmeralda, Jennifer, Norma, Estefanía, Francisco)

Norma and Jennifer were amazing. We came in to size our ring fingers but assisted us in getting our wedding rings. It was such a pleasant experience, I completely recommend it.

Yesterday I visited the store in Plaza Bonita and a very kind lady, Karla, helped me. I recommend them. She made me feel confident and was very patient in showing me various jewelry. Thank you very much, Karla.

I'm very happy with there service,treats us like family and always showing us love and helping us with our doubts and questions woul highly recommend..thank u

Really helpful. Understanding of what I wanted and helped me find what’s was best. Vanessa was super helpful