Have used their services twice in the last month. They are quick, friendly, and don't scare you into an upsell. Ricardo in particular was super friendly. As a small business owner, when he mentioned the cost of an unexpected door hinge issue, I was honest and said I couldn't afford it at the moment. He didnt frown, and his tone didn't change as is the case when other services hear a no thank you. He instead offered helpful solutions for the problem, that were more affordable, and helped me save a little money. Will definitely be supporting their local business long term. And will proudly refer them to anyone who asks if I know a good locksmith service.

Fast and friendly. I made an appointment for 11 Ricardo came at 9. After some back and forth with an old lock he disabled it but left the deadbolt working and didn't charge me. He changed the other locks and gave me the keys. There are still companies out there that will still give you great customer service.

Call the company and got a quick response, Ricardo is great at his job, he's an experience locksmith, I will keep doing business Alcatraz with no doubt. Keep a doing a great job guys.

I was afraid of the pricing and quality before walking in here. Both are definitely 5-stars. The Lexus dealership wanted $300 to fix a broken key case with a functioning remote. Got it done for less than $70 here. This is where I’m sending everyone who needs a professional locksmith. Also brought in a couple of locks for a re-key. Other locksmiths wanted to charge double what this place was charging. Well worth it!

Ricardo with Alcatraz locksmith was very helpful and efficient. If you're looking to resolve any locksmith issue quickly and professionally call this company! Ask for Ricardo! Thanks again !

Awesome service and very professional! My key 🔑 broke in my scooter, and Ricardo was nice enough to come out and save the day! Thanks again Alcatraz! 5 stars!

Ricardo was one of the best locksmiths I've come across. Got to me fast and fixed my ignition fast and made me a new key all in my driveway in around an hour. Was in a jam and they saved me .....and back to work I went. Thanks Alcatraz

This business was contracted through AAA when I broke my car key off in my trunk lock. It was a Saturday on a holiday weekend, yet Ricardo showed up quickly and had extracted the broken key from my lock and had made a new key for me in about 20 minutes. He was very courteous and professional. I would definitely recommend and use this business again.

I was in a real bind this afternoon (a Saturday) because I had custody of my neighbor's keys while she was away and accidentally locked her screen door which she does not have a key to. She's coming back at midnight, and would not have been able to enter her place. I called Alcatraz locksmith and within a half hour Ricardo was at my door. He was able to open the screen door in a couple of minutes. Disaster averted! Thank you for the prompt, professional and courteous service.

Our car was broken into and needed the ignition replaced. We contacted Alcatraz through AAA and was able to get in touch with Ricardo at Alcatraz. He gave me his personal number and was in excellent contact with me the whole time while we arranged for the service. I really felt well taken care of. They had to get a piece from Kearney Mesa and we were near the Mexican border and it really didn't take very long, considering. Couldn't recommend these guys enough. Thanks Ricardo! You saved the day!

Our deck doors got stuck shut and wouldn’t open no matter how much pressure we applied. Ricardo came over, had the doors open immediately, and was able to reinstall the original handle (which we thought was irreparable). Everything was affordable, and Ricardo was very friendly and helpful. We’d definitely reach out if we have and locksmith needs in the future!

I needed a key with a transponder copied to new specs. Ricardo and Gio were really helpful. They were ready to answer any questions I had and offered options to fix my issue. When I got the key done, it was done quickly and professionally with no issues. I’ll definitely use Alcatraz again and recommend them to anyone.

Ricardo came out to change the ignition on my car. He is very courteous and knowledgeable. He replaced my ignition in a timely fashion and not only that he is a nice person and I would not hesitate to recommend Alcatraz Locksmith to anyone who needed one.

I was most grateful when Ricardo from ALCATRAZ Locksmith came out to help us out. I would totally recommend them, as we were helped within 20 minutes of calling them. Thanks for your help, job well done!

5 out 5 stars, great service, would highly recommend! Ricardo came to home, replaced 1 faulty lock and made 1 key for all of the 3 separate locks on my motorcycle. Very professional, great attention to detail and over all great service.

Our cat stole our car keys and we haven’t been able to find them (no I’m not joking -he really did). Ricardo from Alcatraz Locksmith came out and made us a whole new key for our car. He was fast & efficient. Very professional and we will be using him for all of our future locksmithing needs.

I had the unfortunate experience of having my truck stolen to which they took the keys to my vehicle and another vehicle. I had Ricardo from Alcatraz locksmith come out and cut and program a key for my Ford explorer sport trac as well as remove the aftermarket alarm system. He was prompt on time, worked quickly and charged way less than the quotes I was getting from other companies. Very satisfied with the overall experience, professionalism and quality of work from this company. Will definitely be referring them to anyone i can. Thank you again!

Ricardo opened my car for me, it was pretty hard due to my car not unlocking when it’s dead. I appreciate his knowledge of my car and the patience he had. I felt like he listened to my situation. The others I had called before would just tell me they couldn’t help me. Thank you Ricardo !

I got locked out my car right outside PetSmart...with my dog inside the car 😫, I called my insurance road assistance and I was put on hold as they “were busy with other calls” I called Alacatraz withing 5 minute in on hold... and they were so helpful to find someone to help me, they got there in under 15 minutes, while I was still on hold with road assistance... it cost me $100 but I got a peace of mind getting my dog out fast. Great friendly and super fast service- thank you Mr. Tony!!!

Alcatraz locksmith company surpassed my expectations for professionalism, installation and service, they were both respectful and friendly. When the occasion arises, I will use their services again, and reccomend them readily. Robert Wallace.

My 2014 bmw 5 series was running and had locked me out when I closed the door. Called my AAA and they would sent out a normal tow truck to open it because this car Is on the high security vehicle list and claimed its not possible and recommended either calling this gentleman or towing it to the dealer I chose calling alcatraz towing since I knew this was nothing special. Tony came out and had the opened within 2 minutes. Needless to say, he's amazing and if this ever happens again in the area I'll call him instead.

Best experience at this shop! I walked in to have my car key battery changed and it was done in less than a minute! Very impressed with this company! Thanks for the friendly service as well , and also very good prices!!

Great prices! Has a wonderful experience with the technician. I need a spare for my car. I definitely will be contacting them! 👍

They always have what I need. Whether it's making a set of keys to padlocks with lost (or missplaced) keys to making duplicates ... I always go there for a sure key cut !!! I have been going there for over 15 years and recommend it for all your Locksmith needs.

I locked myself out of my house in the rain without my phone. My neighbor helped me call them. $125 for one lock, after hours. Only negative: I wish they offered military discount. But they responded quickly, and are contracted through AAA, which made me feel safer about doing business with them, since I was told by another locksmith company that there are a lot of scammers out there in the locksmith business.

These folks are the best!! Excellent cutting on a key I had cut at a big 📦 "L" Store 4x with No success. I took a chance on the same key and got 3keys. The lady there was very good at cutting keys. They ALL worked fine. (Plus 50 cents per key cheaper) 5 🌟 's for sure!!

Excellent locksmith. The dealer wanted in excess of $550 for a new key fob for the car and alarm system. Alcatraz locksmith took care of me for fraction of the cost. Very very happy. Other locations say they can do the programming but this place means it when they say it. They were able to program my Ford Transit Connect van. Very satisfied

I've called this company to take a look at my locks and re-key/ replace some of them as they were aging. They we're very responsive (came out within 2hrs of the call on a Saturday), and on top of that helped me looked for a low cost options. I definitely recommend them!

I stopped in yesterday to have a key copied that cannot be copied at Home Depot or a Kisko. Glad I did, this is my go-to place now for keys. Staff and service are outstanding. Thank you!

I lost my car keys and I thought I must have left them in my trunk last night. I called a few locksmiths for a quote, I didn't want to pay too much since I wasn't sure that my keys were in fact in the car. Most locksmiths i called had me go through many prompts and I had to give so much info and a lot of waiting just for a quote. I finally got Alcatraz, got someone quick, a quote much quicker and by far the most reasonably priced. Got here in less than 30 min and got my car opened quick. My keys weren't there but I don't feel so bad cause the service was great. I will be recommending them for sure

Great Service! Ordered a car re-key through AAA. Very efficient, fast, professional, Reasonably priced too. Highly recommended

Alcatraz has been my go to locksmith for over 20 years! Family owned business in CV. Friendly, loving and always go out of their way for their customers. Need an extra key, or locked out of your car they are the ones to call!!

I called after hours and the locksmith came within 20 minutes! He knew exactly what to do and had our issue fixed within minutes. 5 stars for the quick and excellent service.

It was just an amazing experience! Very courteous young man, very experience and prompt! Took a look, assessed the situation and immediately resolved it! Above and beyond kind of attitude, expertise and work!

Great service! Called for a quote and they were here within two hours. They were quick and professional, making a new key for me for a lockbox I didn't have access to. Pricing was reasonable. Really appreciate the great customer service, highly recommend! I would go back to them if I ever need anything else.