1/5 A M. 1 year ago on Google
Hotel
appears
nice
and
new
but
her
were
the
issues:
Stayed
in
room
308
-
no
hot
water
in
shower.
Called
maintenance
and
they
flooded
the
room
out
changing
out
the
shower
mixing
valve.
Water
to
the
entire
hotel
had
to
be
secured.
Was
forced
to
move
at
11pm.
Moved
to
room
307
-
no
hot
water
in
shower
the
next
morning.
They
told
me
they’d
have
to
notify
the
hotel
contractor
who
would
come
out
“next
week”
and
gave
me
40K
Hilton
points
and
had
me
move
a
third
time.
Moved
to
room
319
-
Tested
the
sink
water
prior
to
moving
in
and
it
was
hot
so
I
figured
the
shower
would
be.
Next
morning,
no
hot
water
in
shower
and
shower
had
someone
else’s
hair
in
it.
Advised
maintenance
and
they
couldn’t
fix
it.
Fox
News
was
blocked
in
this
during
different
timeframes
of
the
day
while
other
news
channels
were
not.
Maintenance
couldn’t
fix
it,
neither
could
they
fix
the
issue
where
TBS
which
showed
the
NCAA
tournament
championship
could
be
watched
and
instead
the
TVs
were
programmed
to
show
what
was
airing
on
ESPN
on
the
TBS
channel.
They
couldn’t
fix
it.
Had
a
room
cleaning
and
lost
a
$45
work
polo
shirt
that
housekeeping
wadded
up
in
the
dirty
sheets
they
took
off.
Never
got
that
back.
They
gave
me
another
40K
Hilton
points
for
that.
I
tested
various
times
a
day
for
shower
water
and
all
of
them
there
was
lukewarm
water
at
best.
Breakfast
is
a
bit
different
than
most
all
other
Homewood
Suites
locations.
Its
good
but
it’s
not
self-serve
for
meals
they
offer.
Out
of
the
3
rooms
I
was
in,
none
had
a
“do
not
disturb”
placard
to
stick
outside
the
door.
The
kitchen
suites
were
lacking
many
basic
utensils
that
were
missing
from
room
to
room.
Dirty
wash
rags/sink
towels
were
left
behind
and
not
replaced
during
basic
partial
room
cleaning.
Bottom
line-
I
will
never
ever
stay
in
this
hotel
again.
I’m
a
Hilton
Diamond
member
and
have
seen
way
better
managed
hotels.
All
the
staff
appear
to
be
very
young
as
well
and
it
didn’t
seem
to
me
that
they
cared
when
I
reported
all
these
issues
or
failed
to
report
back
to
me
with
a
status.