Alberto's Barber Shop

Barber shop

😠 Terrible haircut, terrible customer service. This place came highly recommended so I gave it a try. I came to Alberto's barber shop at 7:50 on a Saturday morning, 10 minutes before they were scheduled to open. The barber (about the third stool when you walk in) was a nice guy, but lousy at cutting h... People often mention haircut, barber,


Address

919 Otay Lakes Rd, Chula Vista, CA 91913, United States

Contact

+1 619-941-6883

Rating on Google Maps

4.50 (52 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 5 pm
  • Thursday: 9 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: 8 am to 3:30 pm
  • Sunday: Closed
  • Monday: 9 am to 5 pm
  • Tuesday: 9 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: haircut (9) barber (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Samuel L. 6 years ago on Google
    Terrible haircut, terrible customer service. This place came highly recommended so I gave it a try. I came to Alberto's barber shop at 7:50 on a Saturday morning, 10 minutes before they were scheduled to open. The barber (about the third stool when you walk in) was a nice guy, but lousy at cutting hair. And he was painfully sloooooow, even though I asked for the most basic haircut and even showed him a picture of what I wanted. After about 40 minutes he was finally done, and the haircut wasn't what I wanted. Ok no big deal I guess, everyone has bad days (plus I was just tired of sitting on the stool for so long for such a simple haircut). Then I got home and I realized how crooked my haircut was. I drove back that same morning to get it fixed and the barber who cut my hair was gone. I politely explained to the first barber on the right (an older lady) that I was there a couple of hours ago and my haircut came out crooked, and asked if any of the barbers could please fix it for me. It was just a brief touch-up that literally could've been done in a matter of seconds to even both sides. Instead of being reasonable and saying one of their barbers would fix it once they became available, she told me to "have a seat and wait your turn." There were 6 people waiting ahead of me, and I wasn't going to wait an hour for a mistake one of their barbers made. I told her I was the first customer in the morning and she said she remembered me, but I was going to have to wait for everyone else to be done (at least an hour) to get my haircut fixed. I walked out and let her know I would never come here again. So at the end of the day, I made 2 trips here, I left 20 bucks short, and have a terrible haircut to show for it. DON'T COME HERE!!!!!
    7 people found this review helpful 👍

  • 5/5 Ben R. 4 years ago on Google
    LIKES: * Everybody that works here is very friendly * Waiting time is very short * I've always had great haircuts here * Prices are comparable to other barbers * They do old style shave for a fee DISLIKES: * Cash only
    2 people found this review helpful 👍

  • 2/5 Peter D. 2 years ago on Google
    Was a customer of this shop since late 80’s. Today I arrived at 8:30 A.M. to find a few people waiting outside. I was informed they don’t open until 9:00 A.M. So I took off to run some errands. I returned at little after noon and the manager told me there were seven guys ahead of me. A few more people showed up after me and decided not to wait. A couple more showed up and we’re also told there seven plus customers ahead of them. After waiting for more than an hour two of the people that came after me were served. I stood up fuming up and told the manager, “You skipped me twice!” and walked out! Never going back there again!
    1 person found this review helpful 👍

  • 1/5 Tiffany M. 3 years ago on Google
    I've come here numerous times and the lady up front has always been really rude! I tried to come back tonight 20 minutes before closing and the lady didn't even bother coming up to me she just shook her head to me from the door and motion that they were closed. As I was getting ready to get into my car, I seen a guy walk up and he was allowed inside. The customer service is just very poor. Like I stated earlier the lady always has an attitude.
    1 person found this review helpful 👍

  • 5/5 eCo #. 3 years ago on Google
    The best barbershop that I've experienced. Professional staff, been doing excellent work since my first haircut when I was a child back in the early 80's. Best of the best!
    1 person found this review helpful 👍

  • 5/5 Ava B. 4 years ago on Google
    My dad has been getting cuts here for 25 years. Always friendly and fast. Experienced staff.

  • 5/5 Jose G. 3 years ago on Google
    Great Old School barbershop! Don't go there if your expecting loud annoying music and rude obnoxious barbers.

  • 5/5 Derek R. 5 years ago on Google
    Been going here since high school. Can't go wrong with any barber. They're all fantastic

  • 1/5 Humberto P. 1 year ago on Google
    Not a real barber shop don't have shaving service

  • 4/5 Phillip M. 4 years ago on Google
    When with my son they did a great job clean place good people good pricing enjoyed it and I know you will to I recommended


Call +1 619-941-6883 Open on Google Maps

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