Dollar Tree image

Dollar Tree

Grocery store Home goods store Toy store Discount store Variety store Craft store Party store Kitchen supply store Dollar store School supply store

Chain offering a mix of household items, beauty products, food & more at discount prices. People often mention store, customer, stuff, register, cashier, good,


Address

941 Otay Lakes Rd, Chula Vista, CA 91913, United States

Website

www.dollartree.com

Contact

+1 619-205-6570

Price rating

$ $$$

Rating on Google Maps

4.20 (257 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 10 pm
  • Thursday: 8 am to 10 pm
  • Friday: 8 am to 10 pm
  • Saturday: 8 am to 10 pm
  • Sunday: 8 am to 9 pm
  • Monday: 8 am to 10 pm
  • Tuesday: 8 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: store (17) customer (10) stuff (9) register (8) cashier (7) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Eli G. 4 years ago on Google
    Complete waste of time , store is dirty and just pretty much chaos , employees are rude , stuff is just shoved everywhere , probably the worst dollar tree i have ever been to. At this location it was not just one time the store was like that. Its everytime i have ever been there. Someone is going to get hurt and trip over something .
    3 people found this review helpful 👍

  • 1/5 Heather S. 2 years ago on Google
    The employees in this location are horrible. I sat in line for 10 minutes then I got to the front then he told me oh no I’m closing so the lady will help you at register 1. I go to register 1 and no one is there for 3 minutes while there is a giant line piling up behind me. Then he goes oh she isn’t ready yet I’ll halo you on register 4. Then oh she is ready go to register 2. All have attitudes and really need an adjustment.
    2 people found this review helpful 👍

  • 1/5 Ryan N. 1 year ago on Google
    Clean your store and organize it. Pictures speaks for themselves.
    2 people found this review helpful 👍

  • 5/5 a 3 years ago on Google
    It has everything. Their holiday decor inventory is actually a lot better than others in the county. If you can't find what you need then you aren't looking.
    1 person found this review helpful 👍

  • 5/5 Marta Stasik F. 9 months ago on Google
    Great deals on everything 👏
    1 person found this review helpful 👍

  • 5/5 M J. 5 years ago on Google
    Perfect. Everything is genuinely $1 and there's actual a vast array of products. Honestly I was surprised there's so many different things in there from Kitchen| Cleaning Products| Car| Dogs| Toiletries| Hygiene... I could keep going. It's clean and organized. Overall: 5* STARS. P.S. There is usually a small line to get out but definitely not unreasonable.
    1 person found this review helpful 👍

  • 1/5 sheila d. 1 year ago on Google
    This is the second time i went there and they don’t put all the stuff i paid for in my bag. I am tired of paying for stuff only to find out when i get home it’s not in the bag.
    1 person found this review helpful 👍

  • 3/5 Nio N. 5 years ago on Google
    It is a very practical store to go to when you're on the lookout for your budget. Good options are available. I bought a very nice wine glass. Will buy more later. But, a lot of products are on the floor. Not so many staff are keeping anneye on the shelves. I assume the managers are not efficient at doing the job well.
    1 person found this review helpful 👍

  • 1/5 Linda M. 1 year ago on Google
    JANELLE JANELLE!!!! Omg this has been the worst cashier EVER!!! This cashier watched me place all my stuff on the register next to her that had the light on. After I waited for a while I asked her where was the person that's supposed to be at the register and she simply said it's closed. I question her why didn't she tell me that when she watched me put stuff down. She said " Like I'm supposed to know what your doing and it's not my job to" Janelle went on to argue with two other customer including her supervisor who had to tell her several times to please stop. The supervisor asked her to please take her break and Janelle refused to. Janelle slammed other customers stuff and even double charged others. Janelle told customers they could leave and continued to argue. The supervisor was embarrassed and apologized numerous times.

  • 5/5 Joseph A. 4 months ago on Google
    Came to the DOLLAR TREE looking for the holiday solar light stakes. Asked MARIE where they were and she pionted them out to me right at the front of the store!!! I must have walked past them. Started picking out some and Marie walked by and got me a cart so I can sort through them. She laughed because I was getting a whole display box worth(25)! She was awesome!!!

  • 3/5 Fortino C. 1 year ago on Google
    It's a Good place to get good deals on everyday needs

  • 4/5 Mercedes A. 10 months ago on Google
    Decent store, friendly staff, always stocked.

  • 5/5 Moses Robles (young s. 1 year ago on Google
    Dollar treee is the best store in this part of town .

  • 1/5 Judy 1 year ago on Google
    I went to this store to buy some Christmas stuff and other things. When I went to register 2. I said “Hi” to the cashier named Abby. She did not respond or look at me at all. I said “Hi” again and no respond as if she was deaf. No good customer service. She’s not supposed to be at the register. I think she doesn’t like working as a cashier. She’s not doing her job. Not customer friendly. Maybe she just choose the customer she wants to interact with. Well, she has to treat the customer equally on wether the customer has disability or not, ugly or beautiful, homeless or whatever. The manager and supervisors has to enforce the cashiers on being able to do the customer service. I didn’t even hear cashiers greet the customer when coming in. No welcome greeting. They are not happy. Other Dollar tree stores I went to has good customer service. Maybe next time I see the cashier again on this store, she will be an excellent customer service friendly. The manager should be a little strict on all employees and should be the role model. I hope every cashier on this store will be friendly and please… smile.

  • 5/5 Patty “PPS” L. 1 year ago on Google
    You sure can't tell there's a new sheriff in town the store looked awesome

  • 5/5 Hugo S. 6 years ago on Google
    I was able to find a lot of things that I was looking for, they are always busy if you're patient with the cashier's you'll get your turn, just be prepared, they are very helpful and kind, this place is good to pick up inexpensive trinkets and some good finds, you just got to look for them. They have frozen food and the last time I was there I found imported food from Europe. It was a nice find, they have inexpensive many products and a lots of sweet things, chocolate, candies, sodas, gum and much more. If you're looking for small toys you'll be able to find them there. They have notebooks and a lot of things for students like pens, pencils etc.

  • 5/5 Phillip M. 7 months ago on Google
    The people working there were very nice. The place seemed to be very clean and organized. I had a good experience. Give it a try! You'll be happy you did

  • 3/5 Maxine H. 1 year ago on Google
    They ran out of helium again for the graduation balloons I needed. They always run out of balloons and helium for the big holiday celebrations.

  • 1/5 Cindy 2 years ago on Google
    Very dirty store, has gone down hill since pandemic. Floor is filthy. Boxes everywhere.

  • 4/5 Angel J. 2 years ago on Google
    They have great products at great prices.

  • 5/5 dominic w. 2 years ago on Google
    Helpful staff and seems happy to be at work

  • 4/5 Wilbert Alvarado C. 4 years ago on Google
    Seconding on what many other reviewers said that the store is very understaffed. It seems strange to me that it is like that given how close this store is to both a high school and a college, but I guess there's that ego thing of not working nearby those places when one is already attending either or both of those places. Nonetheless the store sure is both organized and not organized as if one of the staff is working hard while the other one isn't or so; or maybe it is just the lack of staff that will pick up things, I don't know. And last but not the least, I think the school supplies stuff is only temporal as the new semester begins since there is a lot of stuff to be found here outside of these or people simply want something very specific like a tool for one's car, a pan, etc.

  • 2/5 Michelle M. 2 years ago on Google
    It was terrible. I didn't see one two liter bottle of soda anywhere

  • 5/5 Ray J. 2 years ago on Google
    Excellent selection and very clean store. The employees are helpful and efficient.

  • 5/5 Joan M. 3 years ago on Google
    Christmas has hit...great new items..but i love fall

  • 5/5 Joe L. 2 years ago on Google
    Found what I was looking for and much more!

  • 5/5 Cara G. 3 years ago on Google
    Friendly cashier. Good selection! Clean store.

  • 3/5 Leilani L. 2 years ago on Google
    A lot nicer than the other dollar trees in the area.


Call +1 619-205-6570 Open on Google Maps

Amenities


  • Payments
    • ✓️ SNAP/EBT
    • ✓️ Debit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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