4/5 Sarah D. 1 year ago on Google
4
stars
for
exhibit,
1
star
for
exhibitors.
Great
place
for
kids
interested
in
reptiles,
however,
staff
whilst
being
very
knowledgeable
about
salt
water
crocodiles
or
giant
African
millipedes
should
take
an
extra
class
in
how
to
deal
with
kids.
My
daughter
arrived
to
one
of
the
hourly
talks
at
a
point
when
the
staff
member
was
showing
a
scorpion
around.
My
6
year
old
being
excited,
inquisitive
and
totally
oblivious
to
the
fact
that
she
wasn't
supposed
to
touch
the
creature
this
person
was
willing
showing
around
in
an
open
top
box
put
her
hand
on
the
box
to
pull
it
closer
to
her
little
sister
so
she
could
see
better.
This
staff
member
then
got
right
into
the
face
of
my
6
year
old
and
said
"No,
do
not
touch"
in
a
voice
that
was
not
a
shout
by
any
stretch
but
was
also
not
a
tone
I
feel
anyone
with
a
young
child
would
be
happy
with
a
grown
man
using
towards
them.
I
bit
my
tongue
and
walked
away
for
a
minute
because
we
had
just
arrived
and
I
didn't
want
to
ruin
the
visit.
Moving
on
to
the
next
talk
the
kids
were
told
at
the
start
of
the
talk
not
to
touch
the
heads
of
the
particular
reptiles
this
member
was
showing
(different
reptiles
etc
are
shown
at
each
talk)
by
the
time
she
was
showing
the
gecko
around
after
first
showing
a
millipede
and
was
allowing
the
kids
to
touch
it
she
didn't
say
again
about
touching
it's
head
and
so
another
child
strolling
into
the
talk
at
that
time
could
have
walked
right
up
and
rubbed
it's
head
and
so
the
cycle
of
misunderstanding
continues.
Before
anyone
jumps
to
conclusions,
I
do
not
think
my
child
does
nothing
wrong,
I
do
tell
them
when
they
do
something
they
are
not
supposed
to.
I
feel
this
establishment
would
thrive
if
staff
came
back
down
to
kids
level
a
little.
I
got
the
impression
that
staff
felt
like
they
were
a
bit
superior
to
us
common
paying
customers
and
don't
have
to
put
in
any
effort
other
than
looking
after
the
reptiles.
Put
some
effort
into
making
the
gift
shop
appealing,
create
some
form
of
line
between
people
wanting
to
pay
for
purchases
from
said
gift
shop
and
people
paying
to
enter
so
we're
not
all
standing
there
deciding
amongst
ourselves
who's
next
whilst
the
staff
member
behind
the
counter
just
looks
on
like
it's
nothing
to
do
with
him.
I
completely
understand
you
are
doing
your
job
Fiona
(not
actual
name
😊)
but
if
you
don't
want
to
interact
or
even
acknowledge
customers
existence
go
work
in
a
sanctuary
or
rescue
place
that
hasn't
decided
to
open
it's
doors
to
the
public.
I'm
sure
not
all
staff
are
like
this
but
judging
from
my
visit
alone
they
are
outnumbered
4
to
1.